- Red River (Albany, NY)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- Walgreens (Castleton, NY)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Highmark Health (Albany, NY)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- Humana (Albany, NY)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- KeyBank (Albany, NY)
- …with the RM as appropriate + Identify process improvements to continuously enhance client service and documentation quality + Coach and mentor others on the ... other KeyBank lines of business as required by credit policy , including compliance with credit policy , internal...appropriate + Identify process improvements to continuously enhance client service and documentation quality + Train and… more
- Aspen Dental (Albany, NY)
- …+ Specializes in performing tasks and assignments related to the functional area's delivery of service , quality and or productivity. + Can be a point of contact ... grow their practices, and an unwavering commitment to delivering high- quality consumer healthcare experiences at scale. As a...for internal and external customer inquiries. + Plans, organizes, and executes tasks and… more
- Humana (Albany, NY)
- …organization at Humana. This role will report to the Associate Vice President, Customer Engagement Analysis. This individual will have an immediate impact on driving ... This role will drive adoption of analytical insights, help establish customer and business impact-focused prioritization, and identify new opportunities to improve… more
- Otis Elevator Company (Albany, NY)
- …Sales Associate, Service responsible for territory sales, margin growth & customer satisfaction for customers in the Upstate New York/Albany territory. **On a ... expansion within existing installed base and renewal efforts. + Assist with customer concern resolution along with Operations, including Service Project Manager… more
- Mavis Tires & Brakes at Discount Prices (Valatie, NY)
- …commitment to providing complete customer satisfaction and delivering the highest quality service . To be eligible for the position of Automotive Assistant ... to ensure complete customer satisfaction by delivering timely completion of high- quality vehicle repair and maintenance, Service Managers must direct the… more
- Datavant (Albany, NY)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... the State Dept. of Education.) + Friendly, professional manner of communication. Good customer service skills. + Experience with multi-line phone system is… more
- Highmark Health (Albany, NY)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Lincoln Financial (Albany, NY)
- …by acquiring core knowledge required for the role. + Meets or exceeds departmental quality and service standards. + Works overtime as needed. **What we're ... a Glance** We are excited to bring on a ** Service Processor Assistant** to support the Retirement Plan Services...and guidelines, in a timely manner and meeting departmental quality /production standards. + Monitors incoming work queue and ensures… more
- Hannaford (Delmar, NY)
- …and assist customers with locating and selecting products. * Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that ... harvested. PRIMARY PURPOSE Perform duties related to the deli service counter to ensure department appearance, quality ,... experience helpful but not required. * Effective communication, customer service , and selling skills. * Effective… more
- ThermoFisher Scientific (Albany, NY)
- … service reports. + Provide training and mentorship to customers and new field service engineers. + Offer feedback to product quality and sales teams and ... **Job Description** **Opportunities:** We have multiple opportunities to join our Field Service Engineering team at different levels within the upper 48 states:… more
- Hannaford (West Sand Lake, NY)
- …QUALIFICATIONS * Ability to lead and direct others. * Effective communication, customer service , and selling skills. * Effective interpersonal skills and ... rotation of products according to prescribed standards. * Provide outstanding friendly customer service . Communicate and assist customers on selection of… more
- Adams and Associates (Glenmont, NY)
- …Degreases and sanitizes vent screens and filters.o Provides superior customer service at all times.o Produces quality work/assignments in a thorough, timely ... Food Service Assistant Job Details Job Location Glenmont -...Career Success Standards as required by the PRH.o Provides high- quality supervision and management for the student population. Takes… more
- Fresenius Medical Center (Albany, NY)
- …will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through values and ... co workers. **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including… more
- Walgreens (Hudson, NY)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by… more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …and interact with other members of the health care team, external relations, customer service , and patient education. Reference: For more information on this ... meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months...while working as a healthcare team member. Provides excellent service as defined by the customer (healthcare… more
