- iCIMS (Albany, NY)
- **Job Overview** We are seeking an exceptional Senior Manager of Site Reliability Engineering (SRE) to lead our global SRE organization and drive operational ... the right talent. We're passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an… more
- iCIMS (Albany, NY)
- **Job Overview** As the GTM Systems Program Manager , you will lead cross-functional program delivery for critical GTM systems initiatives. You'll partner deeply with ... the right talent. We're passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an… more
- Intermountain Health (Albany, NY)
- **Job Description:** The Operations Workforce Manager involves forecasting call volumes, creating and adjusting staff schedules, and monitoring real-time ... is often preferred. + Several years of experience in call center operations and workforce management are typically required. + Experience with WFM software such… more
- Eliassen Group (Albany, NY)
- …processes across departments. + Identify inefficiencies and recommend improvements to streamline workforce operations . + Support the integration of workforce ... ** Workforce Planning Data Project Manager ** **Anywhere**...**Stakeholder Engagement** + Serve as the central point of contact for workforce planning initiatives. + Communicate… more
- Zoom (Albany, NY)
- …management tools. + Have hands-on experience managing deployment projects for contact center, workforce management, quality management, and virtual agent ... expectWe're looking for a proactive, detail-oriented Professional Services Project Manager to drive successful ZoomContact Center and Customer Experience… more
- Coinbase (Albany, NY)
- …connection, and alignment. Attendance is expected and fully supported. As the Senior Manager , Compliance Operations at Coinbase, you'll lead the charge in ... everyone. You'll be a driving force behind our Anti-Money Laundering (AML) operations , managing centralized Quality Control (QC) programs that span multiple teams,… more
- Cayuse Holdings (Albany, NY)
- …to inform decision-making and recommend process improvements. + Collaborate with internal leaders ( Operations Manager , Quality Manager , Training Manager ) ... **Overview** **Hybrid in Olympia, WA** **The Work** The Senior Account Manager is responsible for leading the strategic direction and overseeing the delivery of all… more
- CVS Health (Albany, NY)
- …AI-powered applications and services. These solutions will span a wide range of contact center and operations support functions, with a focus on accelerating ... contact center capabilities-such as omni channel customer support, workforce management, quality assurance, and performance tracking-and how technology enables… more
- Cayuse Holdings (Albany, NY)
- …+ Oversee tool integration efforts, including Reporting and Analytics tools and Workforce Management platforms, to ensure seamless operations and compatibility. ... **Overview** **The Work** The Senior Technical Manager serves as the primary technical liaison between...Responsibilities** + Serve as the primary technical point of contact between the Vendor and the Exchange, managing communications… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency University at Albany Title Facilities Project Manager (Electrical or Mechanical Engineer) - Planning, Design, & Construction Occupational Category ... Director within the Planning, Design, and Construction (PDC) unit, the Project Manager will have a critical role in providing senior-level engineering guidance for… more
- Kelly Services (Albany, NY)
- …Conduct new hire orientations and ensure smooth integration into the company culture and operations . + Serve as the main HR contact for warehouse and production ... Human Resources Manager Location: Albany, NY (Onsite) Company: Local Manufacturer...to every interaction. Key Responsibilities + Manage full-cycle HR operations including recruitment, interviewing, onboarding, and employee relations. +… more
- Lionbridge Technologies (Albany, NY)
- …[[jobType]] Location: Work from Home , Any State Position Title: Global Account Manager Req: 57178 **Global Account Manager ** Are you a relationship builder ... grow global partnerships? We're looking for a Global Account Manager to play a pivotal role in delivering excellence...& Relationship Growth + Serve as a primary day-to-day contact for a global client, ensuring proactive communication, dependable… more
- SHI (Albany, NY)
- …deployments in customer-facing environments + Strong understanding of field service operations , scheduling, dispatch, and mobile workforce technologies + ... We are seeking a highly organized and results-driven Field Services Implementation Manager to lead the successful deployment of field service solutions across… more
- University at Albany (Albany, NY)
- …Category: Promotional Posted On: Wed Oct 15 2025 Job Description: The Administrative Manager for the AI & Society College will coordinate all fiscal, personnel, and ... communications activities and oversee day-to-day operations . The incumbent will routinely interact with faculty, staff, and students from across the University.… more
- Broadview FCU (Albany, NY)
- …our community then you have come to the right place! Summary of Role: The Manager of MSC Digital and VTM leads a 24/7 team delivering high-touch, high-tech member ... member and employee. + Cross-trained to support voice channel operations as needed. Minimum Job Qualifications: + 5+ years...years of experience in digital banking, remote service, or contact center leadership, including 2+ years in a management… more
- Broadview FCU (Albany, NY)
- …our community then you have come to the right place! Summary of Role: The Manager of the MSC Voice Channel provides strategic and day-to-day leadership for a team of ... voice team. + Cross-trained to understand and support digital operations as needed for seamless member support. Minimum Job...member support. Minimum Job Qualifications: + 5+ years of contact center experience, including 2+ years in a leadership… more
- GovCIO (Albany, NY)
- **Overview** GovCIO is currently hiring for a Software License Manager to manage the lifecycle of all subscription-based software.This position will be located in ... and compliant software deployment. As the primary point of contact for software vendors, you play a critical role...the organization has the necessary licenses to support its operations . + Understanding the software needs of various departments,… more
- Broadview FCU (Albany, NY)
- …have come to the right place! Summary of Role : The Personal Lines Manager assists the agency in the planning, organizing, staffing, sales and service activities of ... (GED) + 2 Years insurance management experience + Familiarity with insurance operations with a thorough understanding of Applied Epic Management System + Ability… more
- Danaher Corporation (Albany, NY)
- …Business System which makes everything possible. As the Senior Key Account Manager (KAM), you will lead strategic customer relationships across a defined portfolio, ... their clinical and operational objectives. This position reports to the Regional Sales Manager and will be working remotely to cover the upstate New York territory.… more
- PeopleReady (Albany, NY)
- …for a natural leader who is ready to make an impact by leading day-to-day operations of our branch. The ideal candidate has a passion for strategy and is interested ... operational activities, and executing the branch sales strategy. The Branch Manager ensures operational and financial performance is maintained, and profit margins… more
