- Home Depot (Austin, TX)
- …will be a part of a 24x7 IT Operations team, serving to ensure IT service levels are met in an exciting, fast paced retail environment. Responsible for ... status of issues, assigned tasks and projects Delivering excellent customer service ; follow-up, follow-through Flexible availability in support of 24x7/365… more
- Red River (Austin, TX)
- …will be on the front line for generating interest in Red River's service offerings. Sales Development Representatives make cold calls to prospects to identify ... Tasks:** + Uncover opportunities for Account Executives to sell innovative offerings for IT Managed Services, Cloud, Cyber Security, Voice solutions and More. + Make… more
- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to… more
- Centre Technologies (Austin, TX)
- …are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop ... clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre...+ Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports… more
- CAI (Austin, TX)
- …support to users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and ... bilingual customer service -oriented ** Service Desk Analyst** to provide Level 1 technical ...You'll Do** + Provide general IT end-user support + Utilize excellent customer service skills… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support ... proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- GovCIO (Austin, TX)
- …compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements ... **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active...**Qualifications** + High School with 3 - 6 years IT support (or commensurate experience) + Active… more
- CompuCom (Austin, TX)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... standard operating procedures and customer service guidelines relating to remote IT support + Provide support for PCs, laptops, printers, cell phones,… more
- TEKsystems (Austin, TX)
- …enterprise-level IT support team in Austin! We're seeking a mid-level Service Desk Analyst with strong customer service and technical troubleshooting ... Job Title: Service Desk Analyst Location: Austin, TX...Key Responsibilities: + Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and applications… more
- TEKsystems (Austin, TX)
- …OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk Analyst. Team is currently growing in size due to higher call volume ... are not limited to: + Phone, email, and chat support + Networking support (DNS, DHCP, TCP/IP,...Windows based devices + Solving a wide variety of IT issues as the first point of escalation for… more
- TEKsystems (Austin, TX)
- …sRequired Qualifications + 2+ years in a service desk or customer service environment + Minimum 1 year technical support experience + Minimum 1 year chat ... seeking mid-level Helpdesk Technicians with strong technical and customer service skills to provide first and second-level support...+ Develop and implement standard operating procedures for remote IT support + Provide support … more
- Growth Ortho (Austin, TX)
- …include scheduling procedures and office appointments, reception, bookkeeping and other clerical support duties with emphasis on customer service . This position ... b>Orthopaedic Specialists of Austin is hiring a full-time Front Desk Associate for our Registration department in Austin, TX. As a Front Desk Associate… more
- Jefferson Dental and Orthodontics (Austin, TX)
- …Do you want to be a part of our life changing team?! Our Front Desk team members, otherwise known as Patient Concierges, provide 5 star patient experience, serving ... also cross-trained on basic back office functions to help support the 5-star patient experience. What You'll Do +...patient experience. What You'll Do + Provide excellent customer service to patients + Be the first impression welcoming… more
- AccentCare, Inc. (Austin, TX)
- Overview End User Support - IT Field Services Location: Austin, TXPosition: End User Support - IT Field ServicesJob ID: 71824 Remote/Virtual Position: ... Technology preferred or 2 - 4 years of technical support experience + Certifications requested: IT Infrastructure...Auto-pilot, + Networking (TCP/IP, WINS, DNS, DHCP) + ITIL Service Management through Service Now + Single… more
- DR Horton, Inc. (Austin, TX)
- …The right candidate will,with some supervision, provide user guidance and first level support of PC hardware, software, and LAN/WAN issues by assisting with problem ... to telephone calls. Remedy tickets and emails for technical support * Records all problems reported and resolutions within...type problems * When needed, consults with Level II IT Technicians * Travel may be required * Is… more
- Guidehouse (Austin, TX)
- …the appropriate configuration and security policies + Manage incoming escalated tickets from the Service Desk for end user support regarding their Guidehouse ... installed on those devices + Manage cases with Microsoft support and other vendors to drive solutions to technical...laptops and mobile devices + Engage with the Guidehouse IT Architecture team on new projects and new implementations… more
- Concentrix (Austin, TX)
- …Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select advertisers or users on social ... WILL DO IN THIS ROLE** As a Social Media Support Specialist, you will: + Ensure all service...thinking + Maintain broad knowledge of client products and/or service + Act as a help desk … more
- Cognizant (Austin, TX)
- …Mainframe, Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support , Messaging and ... seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
- Concentrix (Austin, TX)
- …experience in Social Media, Technical Support , Case Management, Contact Center Customer Service or Help Desk preferred + BA/BS degree preferred + Able to ... Job Title: VR Gaming Developer Support Specialist Job Description In the role of...resources, to resolve non-standard and/or escalated issues + Ensure service delivered to our customers meets contractual Key Performance… more
- R1 RCM (Austin, TX)
- …PRN - as needed, 48 hours required a month, 24 hours on call, support sister site, additional hours available.** R1 is the leading provider of technology-driven ... AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative** , you'll work to help our patients...and expect the unexpected. This is not a casual desk job. + A team you can rely on.… more
