- New York Power Authority (White Plains, NY)
- Customer Experience ( CX ) Product Manager Location: White Plains, US **Summary** The ** Customer Experience ( CX ) Product Manager** will ... foster a customer -first approach throughout NYPA, leveraging customer experience tools and techniques (ie personas,...Budgeting, among others. As such, the ** CX Product Manager** will coordinate annual planning for Customer… more
- Amazon (New York, NY)
- … Product Managers in developing and executing on a high-impact, customer -focused product strategy and roadmap for Ad CX - Launch high impact products and ... us well for the long-term. As a Senior Manager, Product Management - Tech, Ad CX , you...success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift,… more
- Warner Bros. Discovery (New York, NY)
- …Role ** The Tier 3 Global Special Operations Technician is a key member of the Customer Experience ( CX ) Strategy & Ops team within the Warner Bros. Discovery ... and poise. They will work closely with the extended CX team and partners in Product and...appropriate extended teams for resolution, while delivering a positive customer experience . + Regularly work with and… more
- Mastercard (New York, NY)
- …Solution Architect - GCC CX Technology Principal Solution Architect - GCC CX Technology Overview Mastercard Global Customer Care (GCC) is the B2B and ... GCC CX Technology Program, you are responsible for: Developing GCC CX Technology product level architectural vision and strategy, establishing solution… more
- Amazon (New York, NY)
- …Prime Video and Amazon Advertising. Key job responsibilities This role focuses on Prime Video Ad Customer Experience ( CX ) Rules and Ad CX strategy, with ... among diverse and global teams, ultimately delivering a satisfying customer experience . You will have full ownership,...Basic Qualifications - 2+ years of end to end product delivery experience - 8+ years of… more
- CBRE (New York, NY)
- …_Are you ready to start an exciting career with CBRE?_ **About The Role:** The Regional Customer Experience ( CX ) Operations Lead will work closely with the ... delivered + Support talent identification, recruitment, hiring, onboarding, and retention for onsite CX ( Customer Experience ) teams and resources as well as… more
- MetLife (New York, NY)
- …agile marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person ... current and future needs of the customers, aligned to customer journeys, business goals and larger CX ...A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search… more
- Nestle (New York, NY)
- …* Distill complex data sets into actionable insights to influence customer experience in specific channels and impact product launch strategies. * Serve as ... support across the organization (including but not limited to Product Marketing, Retail and Customer Contact Center)...our DTC offerings. This role will partner with the Customer Analytics ( CX ) team and the Senior… more
- Amazon (Newark, NJ)
- …empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE The Customer Experience ( CX ) & Conversion Rate Optimization (CRO) Lead will ... optimize the Audible customer experience and drive growth on Amazon's...US & Canada, Europe, APAC, and Latin America. The CX & CRO Lead will work in collaboration with… more
- Amazon (New York, NY)
- …planning and launch risk mitigation to protect the advertiser and customer experience , Release Management focuses on delivering operational simplification ... providing data and insights that help identify opportunities for product automation and improved CX . Beyond RM...without authority by acting as the voice of the product customer (internal and advertiser) and shopper… more
- INTERNATIONAL COSMETICS & PERFUMES (Bronxville, NY)
- …of: Transparency, Recognition, Accountability, and Communication. CORE RESPONSIBILITIES Champion and drive Customer Experience ( CX ) while being an example ... POSITION: Part Time Product Specialist LOCATED: Bluemercury Bronxville REPORTING TO: Account...JOB OVERVIEW: This position is responsible for executing the Customer Experience and sales strategy on behalf… more
- Amazon (New York, NY)
- …. They work with customers and engineering to define/clarify features, roadmap priority, customer experience ( CX ), user experience (UX), compliance, ... customers, engineers, and others. They produces clear, concise documents, impacting customer experience , success metrics, and team-level business goals. They… more
- MediaRadar (New York, NY)
- …adoption and retention + Manage cadence and quality of client communications and customer experience across product launch and platform migration initiatives ... experience preferred + Advanced project management certification preferred + Strong knowledge of Customer Experience ( CX ) best practices and KPIs While we… more
- Amazon (New York, NY)
- …with the Product teams (Growth, CCMP, CPT) to optimize the CX , feature spotlights, deeplinks, tool tips, content types (albums, playlists, podcasts, etc.) and ... programs - Experience leading go-to-market for consumer software or hardware product launches Preferred Qualifications - Experience using any of SQL or… more
- Amazon (New York, NY)
- …web marketing and payments? The Gift Card team is seeking a customer focused, analytical, and innovative Marketing Manager to drive and execute discoverability ... takes pride in delighting customers through best in class CX and is able to communicate and build relationships...is important. Key job responsibilities - Identify Gift Card customer acquisition opportunities and drive strategies to close those… more
- Amazon (New York, NY)
- …New York City, NY, USA | Seattle, WA, USA Basic Qualifications - 3+ years of product management experience - Experience in product , program, or project ... of learning, experimentation, and inventing on behalf of the customer . In this role, you will need to think...Influencer asset management - Sorting and labeling imagery for CX , social, and overall marketing initiatives * Style Curation… more
- Bristol Myers Squibb (Bronx, NY)
- …To meet the HCPs expectations, the MHAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue, consistent on-label ... and Neuromuscular conditions. Bristol Myers Squibb currently markets a product in Neurology and plans to re-enter the Psychiatry...Therapeutic Areas Specialists (TAS) to deliver an overall higher Customer Experience ( Cx ) - by… more
- Bristol Myers Squibb (Manhattan, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... and Neuromuscular conditions. Bristol Myers Squibb currently markets a product in Neurology and plans to re-enter the Psychiatry...BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by… more
- Bristol Myers Squibb (Manhattan, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...Conducts in-office presentations (eg, lunch and learns) and discusses product -related scientific information with HCPs that is consistent with… more
- Bristol Myers Squibb (White Plains, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...Conducts in-office presentations (eg, lunch and learns) and discusses product -related scientific information with HCPs that is consistent with… more