- Capgemini (Chicago, IL)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, ... **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management...you'll be at the forefront of shaping next-generation CSM solutions . You'll work closely with global pre-sales, delivery, and… more
- Capgemini (Chicago, IL)
- …NY and NJ near NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: ... **Job Title** : Solution Architect - ServiceNow **Location** :...role involves working closely with stakeholders across departments to architect scalable, secure, and innovative solutions on… more
- Capgemini (Chicago, IL)
- …delivering exceptional customer service experiences. **Responsibilities:** Architect , design, and implement end-to-end ServiceNow CSM solutions , ... ServiceNow deployments and multi-region architecture. Strong understanding of ITIL, customer service operations, and digital workflows. **ServiceNow… more
- TEKsystems (Chicago, IL)
- …supported through our TGS Talent Acquisition Team requires: Position Overview The AWS Solution Architect will work with and enable TEKsystems Global Services' ... for bold business leaders. We deliver cloud, data and customer experience solutions . Our partnerships with leading...of the cloud (AWS) through cloud modernization. The AWS Solution Architect must be effective at working… more
- Synchrony (Chicago, IL)
- …hotbed of innovation and thought leadership throughout the company. This Solution Architect will architect complex business solutions by partnering with ... Job Description: **Role Summary/Purpose:** The AVP, Solution Architect craves getting into the...you think through designs to ensure they're the best solutions first? + Are slightly obsessed with solution… more
- ServiceNow, Inc. (Chicago, IL)
- …help shape an AI-native Solution Consulting organization. The Public Sector Solution Architect will provide deep technical expertise during the pre-sales ... work better for everyone. We are seeking a ServiceNow Solution (pre-sales) Architect for our US Public...evolving technology landscape and how it can help solve customer business challenges. You'll be responsible for creating and… more
- Camping World (Chicago, IL)
- …requirements and architectural blueprints and solutions . As an Infrastructure and AI Solution Architect , you will play a pivotal role in shaping the ... **Infrastructure and AI Solution Architect ** **Job Summary** As a...previous Infrastructure hands-on technical support + 3+ years of Customer Service and Technical Leadership + 2+… more
- ServiceNow, Inc. (Chicago, IL)
- …transition your skills and make a real impact. **Job Overview** As a ServiceNow Solution Strategy Architect you will shape the vision, architecture, and delivery ... Call Center experience. If you have experience with Salesforce Service Cloud and are ready to expand your expertise,...with KPIs, ROI, and success measures tied to outcomes. ** Solution Architecture** + Design composable ServiceNow solutions … more
- ServiceNow, Inc. (Chicago, IL)
- …best practice and industry standards to build customer trust and architect best in class solutions . While collaborating with customers, partners, and ... Service Management, and the co-creation of industry specific solutions . + Understand the business strategy of the ...solutions . + Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver… more
- Sodexo (Chicago, IL)
- …Candidates can reside in any state near a major airport. The **Facility Management Solutions Architect ** coordinates a team of SMEs in the development, pricing, ... **Role Overview** **Sodexo is seeking a dynamic Facility Management Solutions ** ** Architect ** **to join our Corporate Services Solutions Team!** In this… more
- JPMorgan Chase (Chicago, IL)
- …transformative client experiences, and redefine solution -oriented success. As a Client Solutions Architect Manager in JP Morgan's Merchant Services team, you ... to the development of product documentation, tutorials and knowledge based articles to support customer self service + Track and analyze how clients are using… more
- MongoDB (Chicago, IL)
- The Pre-Sales Solutions Architect Specialist team is looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is ... and responsibility to assist in our most complex performance related proof-of-concept customer engagements. It will also work cross functionally with our product,… more
- Amazon (Chicago, IL)
- …computing and is looking for a world class candidate for the role of Solution Architect , Security, within our Independent Software Vendor (ISV) Partners & ... their domain, and providing a preferred path between AWS service teams and customers. AWS partners & resellers include...or Internet-related industries - Experience migrating or transforming legacy customer solutions to the cloud - Experience… more
- IBM (Chicago, IL)
- …capabilities for SAP landscapes. * Solution Architecture: Design and architect comprehensive AI-driven testing solutions for SAP environments, leveraging ... **Introduction** We are looking for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the practice in… more
- Capgemini (Chicago, IL)
- …the job you're considering** We are seeking a highly experienced and passionate Mobile Solutions Architect to lead the technical vision and strategy for our ... to solve critical business problems (eg, personalized menu recommendations, AI-powered customer service chatbots) and improve engineering workflows (eg, code… more
- Amazon (Chicago, IL)
- …with AWS customers and service teams working closely with AWS Sales and Solutions Architect teams. The candidate will already have and continue to foster key ... a customer -facing, sales-aligned role such as consultant, solutions engineer or solutions architect ....respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Deloitte (Chicago, IL)
- …(AEP) Data Architect job involves designing and implementing scalable data solutions on AEP to enable personalized customer experiences. Key responsibilities ... the solution . Deliver technical specifications documents for customer review. Design custom development solutions that...Data Architect and subject matter expert for customer experience & marketing data solutions (eg… more
- Capgemini (Chicago, IL)
- …and technical leader responsible for designing, developing, and implementing Human Resources Service Delivery (HRSD) solutions on the ServiceNow platform. This ... Solution Design Lead the design and architecture of end-to-end ServiceNow HRSD solutions including HR Service Configuration, HR Criteria, Catalog Items, and… more
- Amazon (Chicago, IL)
- …container technology? Join AWS's Worldwide Specialist Organization (WWSO) as a Specialist Solutions Architect ! We are looking for innovative leaders to join ... tools and methodologies - Experience migrating or transforming legacy customer solutions to the cloud - Recent...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Deloitte (Chicago, IL)
- …in communicating our value proposition and lead hands-on workshops for defining the customer solution , benchmarking, POC and deployment plan. You will lead ... hands-on workshops for defining customer solutions , benchmarking, POC, and deployment plans,...4+ years designing, delivering, and supporting hybrid cloud and as-a- Service solutions , integrating ease-of-use features for end-users,… more