- Proofpoint (Chicago, IL)
- …highly motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers ... **Your Day to Day** + Drive high levels of customer success through post sales customer...of related industry experience in professional services, sales engineering, senior support engineering, or other customer facing… more
- Amazon (Chicago, IL)
- …relationship building and sales skills - Track record of building rapport with senior customer executives (eg CEO, CIO, CTO), building close relationships, and ... Connect is AI CCaaS (Omni-Channel, IVR, Analytics, Cases, Tasks, Customer Data Profiles, and more). As the Sr...documents and serve as a Amazon Connect subject matter expert supporting broader internal teams. * Ensure customer… more
- Ensono (Chicago, IL)
- Sr . Sales Executive - New ClientsRemote - United StatesJR009824 At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and unleashing our ... key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono… more
- Amazon (Chicago, IL)
- Description Are you a customer -obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, analytics ... the Data & AI GTM, Analytics team as a Sr . WW GTM Specialist for Amazon Redshift on AWS!...and set direction and standards for how we solve customer problems in your domain. You partner with technical… more
- ServiceNow, Inc. (Chicago, IL)
- …as well as with other key functions within ServiceNow (ie, marketing, product, customer success & implementation partners, etc.) to identify and verticalize the ... 1. ** Customer Focused Pipeline Development:** Operate as the industry expert for the Automotive Industry, introducing and educating executives and senior… more
- Mondelez International (Chicago, IL)
- …to Lead the Future of Snacking. Make It With Pride.** **The Global Senior Manager, RGM leads the global strategy, frameworks, and capability agenda for Pricing, ... ROI / Uplift & shaping strategic investment choices across categories, channels & customer partners.** **Drive adoption of TPM / TPO tools and define minimum global… more
- HUB International (Chicago, IL)
- …North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. **Overview of Position:** The Senior HR Tech ... a technical point-of-contact for assigned functional areas and subject matter expert ensuring operational effectiveness, data integrity, testing of system changes,… more
- CIBC (Chicago, IL)
- …Management plays a key role in driving operational excellence and enhancing customer satisfaction by utilizing advanced technical and system expertise. This position ... procedures. + Uphold high standards of quality assurance and customer service. + Embrace new concepts, technologies, and responsibilities...the creating custom reports. Act as the Subject Matter Expert in this role as well **Who You Are**… more
- Cengage Group (Chicago, IL)
- …and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We ... researchers to define, design, and deliver intuitive product experiences. + Translate customer needs and business goals into clear, usable, and elegant design… more
- JPMorgan Chase (Chicago, IL)
- …strategy, investing in innovative ways to attract new clients, deepen customer engagement and drive increased satisfaction through powerful tools and digital ... and thought leaderfor the product team, s erving asa subject matter expert and point of escalation for meeting control obligations. **Required qualifications,… more
- Proofpoint (Chicago, IL)
- …as the leader and subject matter expert for all things data within Customer Success , leading the strategy and execution across the data lifecycle - ... join the Customer Office organization (Professional Services, Customer Success , Training, Managed Services, Support, and...AI tools + Act as the CS subject matter expert for customer data and telemetry, advising… more
- ServiceNow, Inc. (Chicago, IL)
- …platform. The Sr . Manager will play a critical role in enabling customer success , ensuring high-quality project delivery, and driving growth of the CRM ... we do. **About the Role** We are seeking a Senior Manager to join our growing Expert ...paths, set performance expectations, and foster a culture of customer success and innovation. + Delivery Excellence:… more
- Qualtrics (Chicago, IL)
- …over 5,000 people across the globe who think that's work worth doing. **Technical Success Manager, Senior Analyst - Healthcare** **Why We Have This Role** The ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...expert , advising clients on high-value usage and translating customer goals into tailored recommendations. + Act as a… more
- ServiceNow, Inc. (Chicago, IL)
- …support channels. + Escalation Management: Serve as an escalation point for critical customer issues not resolved by Support, Expert Services (ES), or Impact ... opportunity to serve as a highest tier ITSM product expert and lead our strategic customers on the path...to share their story with others. You will deliver customer programs and monitor customer health to… more
- LRN Corporation (Chicago, IL)
- **Position: Client Success Manager** **Location: US** **About LRN:** LRN is the world's leading dedicated ethics and compliance SaaS company, helping more than 30 ... Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into...the role:** LRN is seeking a high performing Client Success Manager to maintain relationships and ensure value delivery… more
- SAP (Chicago, IL)
- …across Finance & Spend, building and sharing knowledge on successful demand generation, customer success stories and potential product and market evolutions. + ... and growing revenue streams. We are looking for experienced expert level employees with senior level experience...management, value engineering & consulting services to support lighthouse customer success cases. **Work Experience, Skills &… more
- Caterpillar, Inc. (Chicago, IL)
- …AI capabilities to help our customers build a better, more sustainable world._ The Senior Manager Software Engineering for Cat Customer Support will oversee a ... Solutions Architect Expert + Microsoft Certified: Power Platform Solution Architect Expert + Microsoft Certified: Dynamics 365 Customer Service **Summary Pay… more
- JPMorgan Chase (Chicago, IL)
- …your skills and offers career growth opportunities. **Job Summary:** As a Sr . Commercial Banker specializing in Employee Stock Ownership Plans (ESOPs) within the ... closely with Relationship Executives, Commercial Bankers, and underwriters to provide expert guidance on ESOP-related issues. You will ensure our clients receive… more
- IBM (Chicago, IL)
- …to go-live as a Management Consultant or Solution Architect. . SAP Expert Level Process Knowledge: Experience with customer service business processes ... constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be...skills and experience. **Your role and responsibilities** As a senior managing SAP consultant, you will serve as a… more
- Google (Chicago, IL)
- …You bring a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, ... Senior Programmatic Account Manager, Large Customer ...grow knowledge of digital media and technology combined with expert communication skills and drive new and existing Google… more