• Customer Service Analyst

    Pearson (Providence, RI)
    **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
    Pearson (01/13/26)
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  • Senior Analyst , Customer Payments…

    Wayfair (Boston, MA)
    …payment and refund ecosystem. Our team acts as the strategic bridge between Customer Service , Engineering, and Finance, untangling ambiguous process gaps and ... time, Wayfair does not provide sponsorship for employment authorization for this position. Senior Analyst , Customer Payments Journey We are looking for a Senior … more
    Wayfair (01/07/26)
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  • Senior Analyst , Customer Journey…

    Wayfair (Boston, MA)
    …Optimization At Wayfair, we care deeply about our customers. Our award-winning Customer Service (CS) team combines cutting-edge technology with genuine human ... with cross-functional stakeholders to design and implement initiatives that enhance Customer Service operations. + Lead multiple high-impact projects from… more
    Wayfair (01/14/26)
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  • Tier 1 Service Desk Analyst (Remote)…

    Insight Global (Boston, MA)
    Service Desk Analyst (1-2 years) - Proven expertise with positive customer service skills and communication skills - Experience with ACD systems, such as ... for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve as the...overnight weekend shift. We are seeking folks who are customer service -oriented, high energy, professional, and eager… more
    Insight Global (01/14/26)
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  • Business Analyst - Research Informatics…

    Dana-Farber Cancer Institute (Boston, MA)
    …critical issues **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Attention to detail, customer service orientation, and proven ability to perform work accurately ... team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information... II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission… more
    Dana-Farber Cancer Institute (01/02/26)
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  • Service Desk Support Analyst

    Cognizant (Providence, RI)
    … Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling ... EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys, Amazon Connect,… more
    Cognizant (01/08/26)
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  • Transaction Analyst - High-Tech Client

    CBRE (Providence, RI)
    Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
    CBRE (12/16/25)
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  • Appeals and Grievance Analyst

    Point32Health (Canton, MA)
    …the member and/or the member's authorized representative and must demonstrate superior customer service and benefit interpretation skills in all interactions. ... the member and/or the member's authorized representative and must demonstrate superior customer service and benefit interpretation skills in all interactions.… more
    Point32Health (01/14/26)
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  • Healthcare Data Analyst - Bidmc, OBGYN…

    Beth Israel Lahey Health (Boston, MA)
    …contacts to offer ideas, identify issues, obtain information, or deliver services. + ** Customer Service :** Ability to provide a high level of customer ... taking a job, you're making a difference in people's lives.** The Healthcare Data Analyst will join a collaborative team in the Department of OB/GYN grounded in… more
    Beth Israel Lahey Health (01/15/26)
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  • Endpoint Management Analyst

    State of Massachusetts (Boston, MA)
    service tickets in alignment with departmental policies, ensuring high-quality customer service . * As necessary, may provide functional supervision to ... backgrounds, nationalities, and roles. **Job Description:** Official Title: Endpoint Management Analyst Weekly hours: 37.5 hours Salary range: $73,000 to $77,000… more
    State of Massachusetts (12/10/25)
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  • Lead Technical Analyst - Technical Product…

    Highmark Health (Providence, RI)
    …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
    Highmark Health (12/02/25)
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  • Senior Analyst - Actuarial

    Ally (Boston, MA)
    …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... is Detroit Hybrid preferred, however remote option possible The Senior Actuarial Analyst is responsible for developing and supporting a robust pricing and/or… more
    Ally (01/14/26)
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  • Epic MyChart Application Analyst Senior

    Intermountain Health (Boston, MA)
    …impact both clinical staff and patients directly. As an Application Systems Analyst , you'll be at the forefront of continued learning-developing deep expertise in ... technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management). **_Please note that a video interview… more
    Intermountain Health (01/15/26)
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  • Epic MyChart Application Analyst Senior

    Intermountain Health (Boston, MA)
    …impact both clinical staff and patients directly. As an Application Systems Analyst , you'll be at the forefront of continued learning-developing deep expertise in ... technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management). **_Please note that a video interview… more
    Intermountain Health (01/15/26)
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  • Treasury Management Sales Analyst

    UMB Bank (Providence, RI)
    …Suite to include Word, Excel, PowerPoint, and Outlook + Good interpersonal and customer service skills + Proficiency in organizing and prioritizing work to ... participates in joint sales calls with TMOs and Commercial Bankers. The TM Sales Analyst provides a high level of internal customer support through understanding… more
    UMB Bank (12/24/25)
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  • Inside Sales - Market Development Analyst

    Parexel (Providence, RI)
    …patient at the heart of everything we do. **Job Title:** Market Development Analyst At Parexel, we are a leading Clinical Research Organization (CRO) company ... medicines to patients. We are seeking a Market Development Analyst to join our team. As a Market Development...all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential… more
    Parexel (12/21/25)
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  • Business Intelligence Analyst II

    Brightstar Lottery (Providence, RI)
    Business Intelligence Analyst II Location: Providence, RI, US, 02903 Requisition ID: 18648 Brightstar is an innovative, forward-thinking global leader in lottery ... the world, creating value by adhering to the highest standards of service , integrity, and responsibility. Brightstar has approximately 6,000 employees. For more… more
    Brightstar Lottery (12/19/25)
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  • Technical Systems Analyst / Hybrid

    Motion Recruitment Partners (Boston, MA)
    … who enjoys solving complex problems, improving systems, and delivering excellent customer service . You'll gain exposure to enterprise applications, ITSM ... Technical Systems Analyst / Hybrid / Boston, MA Boston, MA...operations environment . Excellent communication and documentation skills . Customer -focused with strong organizational and multitasking abilities . Ability… more
    Motion Recruitment Partners (01/10/26)
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  • Customer Implementation Analyst

    Highmark Health (Providence, RI)
    …+ None **Preferred** + None **SKILLS** + Excellent detail-oriented skills + Good customer service skills with moderate experience working with customers, sales, ... to define and execute operations activities for high quality solutions to meet customer and plan partner needs. + Document and execute medium-to-complex product and… more
    Highmark Health (12/16/25)
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  • Senior Business Intelligence Analyst

    Dana-Farber Cancer Institute (Boston, MA)
    …+ Address stakeholder feedback, concerns and aim to deliver a high-level of customer service **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Proficient with SQL ... team at Dana-Farber Cancer Institute is seeking a Senior Business Intelligence Analyst . In partnership with Business Strategy, the Senior Business Intelligence … more
    Dana-Farber Cancer Institute (01/02/26)
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