- WM (Foxborough, MA)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... **Remote Position: Must live 50 miles within a WM Call Center site near the following states:...Spanish is a plus!** I. Job Summary As a customer service representative (CSR), you will interact… more
- Cardis Furniture & Mattresses (Swansea, MA)
- Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who provide quality service to our customers. ... kept up to date in the system at all times, follow up with customer to ensure the service call was completed satisfactorily; document in the system. + Order… more
- Penske Automotive (Warwick, RI)
- …is looking for a motivated Customer Service Supervisor to join our call center and help deliver extraordinary customer service experiences.** ... the following but not limited to:** + Provide consistently outstanding quality service to internal and external customers by setting the initial impression of… more
- Aspen Dental (Boston, MA)
- …proficient in both English and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ... critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on...and customer care to reach individual and call center goals. + Additional duties as… more
- Cardinal Health (Providence, RI)
- …Diploma, GED, or equivalent work experience, preferred + 1-3 years of customer service experience in a call center environment, preferred + Fluent in ... **_What Customer Service Operations contributes to Cardinal...service to resolve member issues on the first call whenever possible. + Escalate complex issues via email… more
- Highmark Health (Providence, RI)
- …sits within the Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the ... **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring...in supervisory position + 3 years of experience in customer service and/or health industry environment **Preferred**… more
- Capital One (Providence, RI)
- …Diploma, GED, or Equivalent Certification + At least 3 years of Customer service or Call Center experience + At least 2 years of experience in auto ... reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** This role is 100%… more
- Sharecare (Providence, RI)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- National Safety Council (Boston, MA)
- …Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. + ... and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …when required. **Required Qualifications** + High School Diploma or GED. + Minimum 2 years call center customer service experience. + Minimum 1 years ... The Senior Customer Service representative is responsible for...call volumes. + Responsible for providing support to customer service representatives (CSRs) on weekends, when… more
- MAPFRE Insurance (Webster, MA)
- …opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Customer Service Representative, Call Center Representative, Claims, Work ... - Assure written and verbal communications are timely, professional and empathetic. + Customer Service - Deliver service to customers and agents aligned with… more
- Penske Automotive (Warwick, RI)
- We are currently seeking a **Bilingual Call Center Customer Service Representative** to join our Team! Hourly pay for this position is $21 per hour with ... a people-oriented business that is committed to providing superior levels of customer service . While our success and growth are dependent on many factors, first… more
- MAPFRE Insurance (Webster, MA)
- …opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Customer Service Representative, Recruiting, ... met and to identify and resolve any on-line error conditions. + Provide customer service based on an assigned agency plan. + Must maintain department standards… more
- CVS Health (Woonsocket, RI)
- …Qualifications** **Education** + At least 2 years of experience in customer service , healthcare and/or a call center + Demonstrated organizational ... Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members + Builds a trusting, empathetic relationship with our members… more
- MAPFRE Insurance (Webster, MA)
- …Major Market:** Worcester **Job Segment:** Accounts Payable, Recruiting, Customer Service Representative, Call Center Representative, Data Entry, ... **Qualifications** High school diploma or equivalent. Previous experience in a customer service position helpful. Thank you for considering MAPFRE Insurance as… more
- Humana (Providence, RI)
- …Network, voice and telecom services + Network infrastructure hardware and related services + Call center and customer engagement platforms + UCaaS (Unified ... The IT Vendor Management Lead - Network, Telecom & Call Center Platforms is responsible for managing...and partners with Network Engineering, Voice Engineering, Infrastructure, and Customer Service leadership to optimize spending and… more
- Beth Israel Lahey Health (Boston, MA)
- …aspects, supervises staff and facilitates the daily operation of the Gastroenterology call center with commitment to providing the highest quality of ... goals, programs and objectives, personnel, resources and equipment of the Patient Service Center . Implements and coordinates all operational and administrative… more
- Beth Israel Lahey Health (Westwood, MA)
- …skills 40+ wpm. Knowledge of medical and pharmacy terminology. Call Center and/or telephone customer service experience. Specialty Pharmacy experience. ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** Answers,...by offering ideas, identifying issues, and respecting team members. ** Customer Service :** Ability to provide a high… more
- MetLife (Warwick, RI)
- … Customer Care Supervisor ensures that the service team offers a customer -centric experience on every call that is consistent with GCS values and ... continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service...a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and… more
- Beth Israel Lahey Health (Westwood, MA)
- …immediate work group by offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high level of customer ... to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. **Knowledge:** Ability to… more