- CVS Health (Providence, RI)
- …strategic thinking, communication, and project management skills. The Customer Experience Strategic Projects Senior Manager is responsible for ... drive value to CVS Health customers and businesses. The Senior Manager will work closely with the...Manager will work closely with the Executive Director, Customer Experience Strategy, and with various business… more
- Acosta Group (Boston, MA)
- ** Senior Customer Manager -...Degree Bachelor of Science Degree Other (Or Equivalent Work Experience ) Experience Requirement: A minimum of five ... Time Off (PTO) program **Description and Requirements** Position Title: Senior Customer Manager - KEN'S...years of relevant experience in retail (CPG industry), marketing, space management and/or… more
- Chewy (Boston, MA)
- …promoting best practices and educating teams on VoC principles. + **Collaborate with senior leadership** to align customer experience strategies with ... **Opportunity:** Chewy is seeking a ** Senior Program Manager , Voice of the Customer ** to lead...program verticals. This role is responsible for improving the ** customer experience ** through strategic partnerships, structured program… more
- American Express (Providence, RI)
- …deepen our relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead ... and powerful backing promise to provide the world's best customer experience every day. And we'll do...as Card Upgrade/Cross-Sell, Lending Enrollments/Pricing, etc. As a Channel Manager owning these products, you'll have the opportunity to… more
- Pegasystems (Boston, MA)
- Senior Manager of Specialist Solutions Consulting - Customer Service Job Category: Pre-Sales Consulting Location: US - Massachusetts - Remote **Meet Our ... teams globally to deliver next-generation solutions that redefine what's possible in customer experience . **Picture Yourself at Pega:** Step into the future… more
- CVS Health (Woonsocket, RI)
- … experience . We currently have an important opportunity for a **Sr Manager ,** ** Customer Growth Strategy,** to leverage our world class loyalty program ... yrs. in a post-MBA capacity in management consulting or Marketing role in loyalty/retail/ customer goods industry. + Experience working in consulting for a large… more
- Amazon (Boston, MA)
- …themselves thoughtfully. We want you to be passionate about delivering a great customer experience , and contributing to a team goal. Key job responsibilities ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...the customer strategic objectives, help design the customer cloud journey, execute a frictionless migration experience… more
- TD Bank (Boston, MA)
- …cases to achieve strategic business results (acquisition, retention, customer experience , engagement and market share) + Supports Senior Management as ... **Line of Business:** Product Management **Job Description:** The Lockbox Senior Product Manager is responsible for overseeing...a way that it enhances the end to end customer experience (including training, enhancement and irritant… more
- PPL Corporation (Providence, RI)
- …**_\#INDLGE_** **_\#LG&EKU_** Responsibilities **_This position may be hired at the Intermediate or Senior Category Manager level & will be determined based on ... Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best...law, commercial terms and conditions, and related legal issues. ** Senior Category Manager - Basic Qualifications** +… more
- Autodesk (Boston, MA)
- …ID #** 25WD88253 **Position Overview** We are seeking a highly skilled and motivated Senior Manager , Experience Design to join our Marketing Experiences ... that enhance customer engagement and satisfaction. The Senior Manager will work cross-functionally with product...excellence. This is a unique opportunity to impact Autodesk's customer experience , and overall Experience … more
- Cole-Parmer (Franklin, MA)
- …portfolio, as well as partnering with internal teams to ensure final product exceeds customer expectations. The Senior Product Manager will be responsible ... FLSA Status (Exempt/Non-Exempt): Exempt FLSA Status (Exempt/Non-Exempt Position Summary: The Senior Manager , Global Product Management for Molecular Diagnostics… more
- Wayfair (Boston, MA)
- …The Post-Order Experience team builds the systems that enable the customer to have confidence in Wayfair by providing timely, proactive information about the ... repeat revenue and cost savings. We're looking for a Senior Product Manager who not only enjoys...What You'll Need + 5+ years of product management experience , preferably in customer -facing roles + Strong… more
- WuXi AppTec (Natick, MA)
- **Overview** The Manager / Senior Manager , Business Development East Coast drives sales growth in close coordination with Research Chemistry Services ... growth opportunities with Companies in the Eastern region. The Manager / Senior Manager , Business Development's...on consistency, quality of proposal; presentation of proposal to customer + Support proposal negotiation to close contract as… more
- Highmark Health (Providence, RI)
- …within the designated portfolio + Identify and drive both cross-product and cross- customer value and shared learnings. + Guide Agile developments in the role ... road mapping. + Other duties as assigned or requested. ** EXPERIENCE ** **Required** + 5 years of Product experience...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more
- WuXi AppTec (Natick, MA)
- **Overview** The Senior Manager , Business Development drives sales growth in close coordination with WuXi Biology leadership. The Senior Business Development ... by management. Reporting to the Executive Director, Business Development, the Senior Manager , Business Development closes and implements growth opportunities… more
- CVS Health (Woonsocket, RI)
- …on their healthcare journeys. We are looking for strategic, innovative leaders in marketing, customer experience , and service design who are ready to think big ... it all with heart, each and every day. **Sr. Manager , Retail Brand Experience Strategy (Seasonal and...and category reinventions. This role is pivotal in enhancing customer engagement and driving in-store sales. You will report… more
- Chewy (Boston, MA)
- …and verbal communication skills, along with experience presenting to senior executives. + Strong customer management skills, particularly with leadership, ... mission, The Chewy Health team is looking for a ** Senior Product Manager ** (Individual Contributor) to join...growth of Chewy Healthcare business. If you are a customer -focused product manager with a history of… more
- BD (Becton, Dickinson and Company) (Warwick, RI)
- …your best self. Become a **maker of possible** with us. **Job Overview:** The ** Senior Manager - Payer Relations, Market Access (PRMA)** is a very important ... Surgery (PRS) platform, within BD's Surgery business unit. The Senior Manager is required to establish new...Minimum 3 years of relevant medical device market access experience required including prior customer facing account… more
- GE Aerospace (Providence, RI)
- …span the globe, providing unmatched learning, development, and career growth opportunities. The Senior Government Accounting Manager is a key member of the North ... business to detect and ensure compliance regarding future business changes. The Senior Government Accounting Manager is also responsible for building critical… more
- Rocket Software (Providence, RI)
- …solutions to customers and is a key influencer in providing Rocket's Category of One customer experience . A given project will include a team of one or more ... where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Project Manager is responsible for managing the successful delivery… more