- IBM (Boston, MA)
- …heart of IBM, where growth and innovation thrive. **Your role and responsibilities** The Senior Strategic Customer Success Advisor will be responsible ... role you will partner with Account Management (sales), the Customer Success Manager and other partners assigned...other partners assigned to the account to foster long-term strategic relationships to ensure every customer realizes… more
- EDB (Boston, MA)
- …+ Partner with EDB's sales, marketing, product, engineering, and customer success teams to align and activate strategic alliance initiatives. + Provide ... compliance controls, and observability. For more information, visit www.enterprisedb.com The ** Strategic Alliances Senior Manager** will lead EDB's efforts to… more
- Ricoh Americas Corporation (Boston, MA)
- ** Strategic Senior Technology Specialist** Position Profile The Strategic Senior Technology Specialist is responsible for executing the core equipment ... and basic services strategy within assigned Strategic and Enterprise accounts, in collaboration with the Client Executive. **Key Responsibilities** + Partner with… more
- Indeed (Providence, RI)
- …for job seekers. (*Comscore, Total Visits, March 2024) **Day to Day** As a Senior Client Success Specialist you will communicate directly with advertising agency ... and existing client accounts, ensuring campaigns are hitting their strategic targets. You will monitor and manage employer content...best optimize clients' accounts and set them up for success . Use Indeed data and your expertise in the… more
- Chewy (Boston, MA)
- …, identifying key touchpoints and implementing feedback mechanisms to drive satisfaction and strategic success . + **Analyze customer feedback, pain points, ... **Opportunity:** Chewy is seeking a ** Senior Program Manager, Voice of the Customer...program verticals. This role is responsible for improving the ** customer experience** through strategic partnerships, structured program… more
- American Express (Providence, RI)
- …and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic projects for these revenue critical programs ... Treatments in your portfolio **Minimum Qualifications:** + Data driven strategic thinker with a growth mindset and track record...on attention to detail + Thought leader with proven success in leveraging customer insights and innovative… more
- Amazon (Boston, MA)
- …AWS best practices developed over thousands of engagements to work backwards from the customer strategic objectives, help design the customer cloud journey, ... customer outcomes. You will earn trust at all levels of the customer organization and identify strategic opportunities, cloud use cases, establish roadmaps… more
- Pegasystems (Boston, MA)
- …+ Collaborate with clients, partners, and Pega teams to continuously focus on Customer Success in large-scale Customer Service Center implementations + ... Senior Manager of Specialist Solutions Consulting - Customer Service Job Category: Pre-Sales Consulting Location: US - Massachusetts - Remote **Meet Our Team:**… more
- Iron Mountain (Boston, MA)
- …Digital Solutions Customer Success ** We are seeking an experienced and dynamic Senior Director of Customer Success to lead and scale a high-impact ... companies. This role will be responsible for developing a strategic vision for customer success ,...leadership skills with a history of mentoring and developing senior -level customer success leaders +… more
- Datavant (Providence, RI)
- …+ Strong track record partnering across product, marketing, sales, and customer success teams + Analytical and strategic -able to connect customer insight ... customer experience. Working closely with teams across Product, Engineering, Customer Success , and Commercial, you'll help ensure alignment around our… more
- Chewy (Boston, MA)
- …Are you looking for a fast paced, innovative workplace? Then the Chewy Customer Service Learning and Development team is looking for you! The Chewy Learning ... an instructional designer with a solid foundational background in customer service training and e-learning development to focus on...to solve difficult business problems is critical to the success of this role. + Strong project management skills… more
- Proofpoint (Boston, MA)
- …technical area or equivalent + 4 + years of industry leadership experience in a customer success , sales engineer, senior support engineer, or other ... our growing field services team. The mission of the Customer Success Manager is to ensure that...to think innovatively, strategically and deliver tactically. Evidence of strategic and tactical success like contributing to… more
- Amazon (Boston, MA)
- …that educate customers, engage AWS partners, and deliver measurable business results. Success requires strategic vision, project management skills, and the ... more agile, and innovate faster. We're seeking an experienced Senior Event Marketing Manager to join the Global Events...ability to influence global stakeholders. This strategic role requires deep marketing expertise to drive audience… more
- Danaher Corporation (Boston, MA)
- …equivalent in a Life Science discipline (advanced degree preferred) + Proven experience in a senior customer success role within a SaaS company. + Strong ... organizations. + Data-driven mindset with the ability to analyze and interpret customer success metrics to drive strategic decisions. Travel, Motor Vehicle… more
- Amazon (Boston, MA)
- …internal events; analyze data to inform strategy; and, communicate results to senior leadership. You'll balance strategic planning with tactical execution while ... Description AWS is seeking a Senior Event Marketing Manager to join our Global...will lead key AWS internal leadership events, which are strategic global gatherings designed to unite our internal audience,… more
- FM (Johnston, RI)
- …more than 100 countries, in a variety of challenging roles. The Marketing Strategic Partner works closely with marketing and business stakeholders to develop and ... awareness and product marketing programs. The ideal candidate will bring strategic thinking, cross-functional collaboration, and a results-driven mindset to help… more
- Otsuka America Pharmaceutical Inc. (Providence, RI)
- We are seeking a Senior Director, Federal Government Affairs to lead our US federal government engagement in Washington, DC. This position reports to the Vice ... Public Policy, within the Corporate Affairs function. As the strategic leader, and a member of the Government Affairs...a member of the Government Affairs Leadership Team, the Senior Director of the Federal Government Affairs will play… more
- Amazon (Boston, MA)
- …and Executive Leadership, ensuring consistent delivery of impactful messaging and connecting strategic threads across all events. Success in this role requires ... Description The Senior Program Manager, Content and Events is responsible...drive innovation, and maintain the highest standards in both strategic planning and content delivery. This position requires expertise… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …+ Experience developing event strategies that drive impactful engagement and measurable success . + Strong communicator and strategic thinker with a proven ... blue. What We Need We are seeking an accomplished Senior Manager, B2B Marketing to take on a pivotal...goals are aligned to successfully win and retain business. Success in the role will be defined by how… more
- PPL Corporation (Providence, RI)
- …we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse ... **_\#LG&EKU_** Responsibilities **_This position may be hired at the Intermediate or Senior Category Manager level & will be determined based on the successful… more