- UKG (Ultimate Kronos Group) (Alpharetta, GA)
- …you. **About The Team:** The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... role: 1:00 PM est - 10:00 PM est The IT Service Operations Specialist provides day-day support...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn… more
- UKG (Ultimate Kronos Group) (Alpharetta, GA)
- …by you. **About the Team:** Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... Engineering, Cloud Hosting and Management on the effective delivery of UKG's Cloud SaaS...support for all the ongoing incidents and aligns with ITSM 's strategic direction. Collaborating directly with the leadership team… more
- Vestis Services (Lawrenceville, GA)
- …teams in both issue resolution and project environments. + Effective at utilizing service management resources to troubleshoot, document and resolve issues. + ... the Manager - IT Support Services, the IT Technical Support Analyst will be a customer- service...relationship throughout the support process. + Research complex escalated IT incidents and utilize the enterprise ITSM … more
- Quality Technology Services, LLC (Suwanee, GA)
- …You** **A** **re:** As an **M365 Engineer** at QTS, you will oversee the management and optimization of our Microsoft 365 platform, ensuring it remains robust and ... across teams. **RESPONSIBILITIES,** other duties may be assigned. + Hands-on management , administration and troubleshooting of M365 platform and extended services. +… more