- AeroVironment (Manassas, VA)
- …teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and ... **Worker Type** Regular **Job Description** **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor...procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation… more
- Tyto Athene (Reston, VA)
- …Science or IT related field or equivalent. + Industry support center or help desk experience. + Working knowledge of networks and server/pc architecture. ... **Description** Tyto Athene is searching for a **Systems Analyst ** to serve as a resource on the...to serve as a resource on the Customer Service Desk Team for remote support services for all customer… more
- NuAxis Innovations (Washington, DC)
- …and optimization **Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, ... school diploma or equivalent. Bachelor's Degree preferred. + HDI Analyst Certification (eg CSA, SCA, DST, etc.) - required...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT. A career ... - Friday Night Shift 10:00pm - 6:00am EST** Our work depends on a ** Help Desk Analyst Tier 2** joining our IT Technology Development division within the… more
- KeenLogic (Washington, DC)
- Tier I Help Desk Agent KeenLogic is seeking to hire a Tier I Help Desk Agent supporting the United States Senate on a multi-year Information Technology ... offering Fortune 500-level health/dental/vision, PTO, 401k, and Life Insurance. Tier I Help Desk Agents serve as the first point of contact for Senate end… more
- KeenLogic (Washington, DC)
- Tier II Help Desk Agent KeenLogic is seeking to hire a Tier II Help Desk Agent supporting the United States Senate on a multi-year Information Technology ... Fortune 500-level health/dental/vision, PTO, 401k, and Life Insurance. Tier II Help Desk Agents provide advanced technical support for issues escalated from Tier… more
- KeenLogic (Washington, DC)
- Tier III Help Desk Agent KeenLogic is seeking to hire a Tier III Help Desk Agent supporting the United States Senate on a multi-year Information ... Fortune 500-level health/dental/vision, PTO, 401k, and Life Insurance. Tier III Help Desk Agents act as senior technical escalation resources, resolving complex… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... environment in Alexandria, VA. This position is onsite and full-time, Monday through Friday. The successful candidate will be responsible for deskside support of an environment composed Intel based PC and Apple workstations and several custom business… more
- Red Gate Group (Springfield, VA)
- …and employee wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst /Systems Accountant to support the National ... optimize NGA's enterprise financial tools. Responsibilities + Serve as a primary help desk contact for NGA financial system users, responding to questions and… more
- Zurich NA (Washington, DC)
- …exceeding documented target resolution times. + Actively participates in end user and Help Desk analyst training by providing materials, conducting training, ... Key Accountabilities: + Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service requests. + Conducts… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/support- desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential,...can't do it alone. We need great people to help us do great things - for our customers,… more
- Pearson (Washington, DC)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to...customers, by handling inbound calls to the School Support Help Desk and assisting our staff and… more
- Chenega Corporation (Arlington, VA)
- …Create and brief deliverables on active projects and operational priorities. + Manage aging Help Desk , Operations, Security, and other ITD team requests as part ... **Req ID:** 38627 **Summary** **Mission Business Analyst ** **Arlington, VA** Are you ready to enhance...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …+ Benefits + Questions Job Announcement We are seeking a proactive and experienced help desk manager to lead and manage the day-to-day operations of our ... a matrixed leadership capacity, providing guidance, mentorship, and operational oversight to help desk personnel across other departments or business units. This… more
- KeenLogic (Washington, DC)
- …Analyst ensures service quality, process compliance, and continual improvement across Help Desk operations. This role focuses on monitoring performance, ... QA Analyst (Mid) KeenLogic is seeking to hire a...Government standards and contractual requirements + Works directly with Help Desk , installation, and technical teams to… more
- Clark Construction Group, LLC (Mclean, VA)
- …interruptions **Basic Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational ... We are looking for a responsive, customer-focused Application Support Analyst to serve as the primary technical support contact for our diverse suite of enterprise… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Power BI analyst transforms raw data into insights that shape business decisions. The Power BI ... analyst will work closely with stakeholders across the organization...benefits, and termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8249_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- Serco (Washington Navy Yard, DC)
- …improvements while maintaining Configuration Management (CM) and supportability. The Metrics Data Analyst will play a vital role in engaging Senior Navy leaders, ... through data analysis. Ideally, we are seeking a Metrics Analyst who has served onboard ships, in a shipyard...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
