- Vistra (Irving, TX)
- …available and apply online. **Job Summary** This position is responsible for handling customer issues which require a higher level of research, accompanied by ... ambiguity to determine the best course of action *Responsible for resolving customer issues /complaints verbally and in written form *Performs account corrections… more
- Mass Markets (Dallas, TX)
- …and professional manner + Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND...surrounding confidential information and personal information + Appropriately escalate customer issues with the managerial team +… more
- Mass Markets (Dallas, TX)
- …and professional manner + Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; ... POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at...surrounding confidential information and personal information + Appropriately escalate customer issues with the managerial team +… more
- Mass Markets (Dallas, TX)
- …- including email and live chat + Listen to customers, understand their needs, and resolve customer issues + Escalate customer issues to the appropriate ... POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND...for Customer Service Representatives to support inbound customer service, help desk, and back- office processing… more
- Mass Markets (Dallas, TX)
- …products and services + Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with ... POSITION OVERVIEW ENERGY CUSTOMER CARE AGENT (FULL-TIME) Here at...requirements surrounding confidential information and personal information + Escalate customer issues to the appropriate staff and… more
- Mass Markets (Dallas, TX)
- …responsible for the following tasks. KEY RESPONSIBILITIES + Listen to and resolve customer issues + Utilize systems and technology to complete account management ... for Customer Service Representatives to support inbound customer service, help desk, and back- office processing...+ The ability to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict… more
- Mass Markets (Dallas, TX)
- …attendance and punctuality + The ability to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution, problem solving and ... POSITION OVERVIEW ENTRY-LEVEL COLLECTIONS AGENT (FULL-TIME) Join our team and grow with...commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back- office … more
- Mass Markets (Dallas, TX)
- …Comply with requirements surrounding confidential information and personal information + Escalate customer issues to the appropriate staff and managerial for ... While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back- office...+ The ability to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict… more
- Mass Markets (Dallas, TX)
- …will work directly with bank customers providing product and account information, resolving customer issues , and answering customer questions regarding bank ... POSITION OVERVIEW ENTRY-LEVEL FINANCIAL SERVICES AGENT (FULL-TIME) We are hiring customer ...requirements surrounding confidential information and personal information + Escalate customer issues to the appropriate staff and… more
- 7-Eleven (Irving, TX)
- …and work standards. + Demonstrated comprehension skills for the purpose of determining customer issues and problem solving with the intent of keeping customers ... our network of drivers to restaurants, retailers, and grocers. The Opportunity A Customer Experience Agent is responsible for the coordination of the driver… more
- Omni Hotels (Dallas, TX)
- …are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments ... many arrivals and departures within a short period of time *Previous customer service experience *Previous hotel front desk experience is strongly preferred… more
- Omni Hotels (Fort Worth, TX)
- …are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments ... with many arrivals and departures within a short period of time + Previous customer service experience + Previous hotel front desk experience is strongly preferred +… more
- Omni Hotels (Frisco, TX)
- …are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments ... + Ability to stand for entire shift. + Previous customer service experience. + Previous hotel front desk experience...Posted Date3 weeks ago(9/18/2025 11:24 AM) Requisition ID 2025-127607 # of Openings 1 Category (Portal Searching) Front Office … more
- Vistra (Irving, TX)
- …and nearshore) responsible for resolving residential and small / medium (TOSA) customer issues , including diagnosing the problem, performing the actual fix, ... customers when appropriate. The position is responsible for tracking customer issues to ensure all are resolved...new processes and procedures and assist in or coordinate agent training as needed *Monitor agent calls… more
- ServiceNow, Inc. (Addison, TX)
- …our purpose to make the world work better for everyone. **The Team** The Customer Excellence Group at ServiceNow works with customers to help them achieve their ... outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers...+ Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence,… more
- Capital One (Plano, TX)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at ... knowledge. Additionally, important is the ability to clearly convey complex concepts and issues in a concise way; as well work collaboratively among stakeholders to… more
- Wolters Kluwer (Dallas, TX)
- …(via personal service, certified, regular mail), processing and scanning documents sent to the office in our capacity as registered agent . You will learn the ... customers' requests, ensuring compliance and accuracy, resolving or escalating issues , following requests through to completion, and communicating progress to… more
- Capital One (Plano, TX)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at ... growing Commercial Lending Operations Shared Services Team. This position supports agent syndicated and bilateral loans within Corporate Banking, so solid product… more
- Capital One (Plano, TX)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at ... client experience. We are growing and looking for great customer focused advocates to join the team. We are...sales, service, operations, product) informed of status, risks and issues to delivery + When complaints, problems and/or … more
- Regions Bank (Dallas, TX)
- …prepared loan packages for syndicated loans, often with Regions serving as the agent bank + Understands the risks associated with closing various types of commercial ... documentation conforms to loan approval and policy + Identifies potential issues related to documentation, policy or regulatory requirement and remediates prior… more