- USAA (Plano, TX)
- …what truly makes us special and impactful. **The Opportunity** As a dedicated VP , End to End Service and Operational Insights, you will be accountable ... for establishing and leading the comprehensive, end -to- end analytics for omni-channel service experiences across all lines of business. Drives insights to… more
- Citigroup (Irving, TX)
- …develop automation initiatives to improve processes related to public cloud service consumption, enhancing client satisfaction and delivering business value. + ... Excellence:** Contribute to defining and measuring success criteria for service availability and reliability within the specific product domain. **Qualifications:**… more
- Sodexo (Dallas, TX)
- **Role Overview** **Sodexo Live!** is seeking a ** Vice President of Operations** for **our Airport Lounge Business Segment** . We are looking for an ... beverage operations. This position reports directly to the Senior Vice President , Operations and has 5 to...action to ensure that client requirements are met through service visits and regular communication with unit teams and… more
- Wolters Kluwer (Coppell, TX)
- The Vice President , Consulting and Professional Services, will provide strategic direction and leadership to ensure delivery of high-impact professional services ... the Conversion Team, Implementation, and Training under one aligned organization. The VP will play a critical leadership role in driving client satisfaction, and… more
- AECOM (Dallas, TX)
- …**Job Description** The Water Business Line of AECOM is actively seeking a Senior Vice President , Global Drinking Water Market Sector Leader to drive the growth, ... to a designated market sector, which may include specific end markets and customers. Responsibilities include, but are not...and interacting with project delivery personnel to ensure any service issues are identified and addressed in a proactive… more
- JPMorgan Chase (Plano, TX)
- …leveraging advanced AI capabilities in Marketing and Customer Engagement. As an Experience Design Vice President in Home Lending, you will play a pivotal role in ... and user needs across multiple product areas. + Diagram service flows and product features, design wireframes, and prototype...and prototype interactions for key touchpoints as you lead end -to- end design initiatives. + Role-model the adoption… more
- Citigroup (Irving, TX)
- …conduct thorough root cause analysis, and implement timely resolutions to minimize service disruptions. Collaborate on planning and executing end -to- end ... unit tests leveraging frameworks and testing tools. + Own the end -to- end application lifecycle, including development, integration testing, and deployment… more
- Citigroup (Irving, TX)
- The IT Service Management Office (SMO) helps govern technology production management processes at Citi including oversight for the hundreds of thousands of IT ... Citi to deliver on its business-driven priorities. The IT Service Management Office Governance Council Lead is a key...associated working groups. This role is responsible for the end -to- end ownership of governance council operating rhythm,… more
- Citigroup (Irving, TX)
- …their operating environments, focusing on stability, quality and functionality against service level expectations. + Start of day checks, continuous monitoring, and ... to appropriate technology and business teams, while adhering to Service Level Agreements. + Acts as advisor or coach...issues and liaise with business or technology stakeholders for end -to- end support & recovery + Influential skills… more
- Deloitte (Dallas, TX)
- …GTM focus areas and capabilities such as BPaaS (Business Process as a Service ) and BOTT (Build, Operate, Transform, Transfer), and increase our involvement with GCCs ... all organizational levels, leveraging Deloitte's ecosystem relationships, talent models, and service delivery platforms to differentiate offerings and drive value. +… more
- Citigroup (Irving, TX)
- …skills + Demonstrated leadership, interpersonal skills and relationship building skills + Service oriented attitude + Ability to work in a fast-paced environment + ... insights into system health and performance. Define and track Service Level Indicators (SLIs) and Service Level...issues and liaise with business or technology stakeholders for end -to- end support & recovery + Influential skills… more
- Citigroup (Irving, TX)
- …external sources, provide analytical insights and integrate with other Citi systems with end to end lineage documentation. **Technical Stack:** + **_Ab Initio ... -_** Oracle 11G/12C, Teradata, MongoDB, Snowflake + **_Others_** - JIRA, Service Now, Linux, SQL Developer, AutoSys, and Microsoft Office **Responsibilities:** +… more
- JPMorgan Chase (Plano, TX)
- …Services team! As a key member of the team, you will drive the end -to- end client experience. As a Relationship Manager within the Diversified Industries team ... Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery + Act as a principal point of contact to internal partners,… more
- JPMorgan Chase (Plano, TX)
- …Payments Sales team! As a key leader on the team, you will drive the end -to- end client experience. As a Payments Sales Manager (PSM) within the Diversified ... coverage teams. You will also be required to collaborate with Client Service , Implementations, Operations, Technology, Risk, Credit, and Legal in order to optimize… more
- Citigroup (Irving, TX)
- …our revenue, our employees and our proprietary data. We manage information security as one end -to end program - one with a clear mandate and accountability. Our ... Collaborate with cross-functional cloud teams in Citi including security, infrastructure, service engineering and business application teams to define and implement… more
- JPMorgan Chase (Plano, TX)
- …centralized operations function responsible for coordinating diverse processes across the end -to- end Source-to-Pay lifecycle. This dedicated group plays a ... Responsibilities:** + Lead the design, development, and maintenance of scalable self- service dashboards and reports using Tableau and other BI tools, empowering… more
- Citigroup (Irving, TX)
- …and dependent functional groups to ensure the delivery of a cohesive, end -to- end infrastructure-as-code pipeline across the organization + Provide essential ... + Strong software development background with proven expertise in cloud service automation, utilizing technologies such as: Terraform, Kubernetes, Helm, Java Spring… more
- Citigroup (Irving, TX)
- …architecture to enforce operational best practices, implement automation, and drive service reliability. The ideal candidate will have hands on experience supporting ... reduce toil and lead Root Cause Analysis (RCA) post restoration of service . + Design testing approaches, complex processes, reporting streams, and assist with… more
- Citigroup (Irving, TX)
- …internal support groups to ensure the technology stack remains current and any end of vendor support (EOVS) is promptly remediated. + Create complex project plans, ... Authentication products. + Onboarding new applications to OpenShift Container service environment. + Network concepts and understanding of CISCO networking… more
- Citigroup (Irving, TX)
- …a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and ... and develop data displays that clearly communicate complex analysis. + Defines the service model for each new incubated data product or data product set across… more