- COOLSOFT (Madison, WI)
- Stakeholders Customer Support Experience Consultant (Jobs in Madison, WI) Requirement id 154171 Job title Consultant Job location in Madison, WI Skills ... required Customer Service, Stakeholders , Framework, Customer Support Experience Open Date 03-Jul-2025 Close Date Job type Contract Duration 11 Months… more
- Highmark Health (Madison, WI)
- …and a strong collaborator, possessing proven experience with Adobe Experience Platform (AEP) and ideally Customer Journey Analytics (CJA). You ... integral role focuses on the design, development, and maintenance of Adobe Experience Platform (AEP) solutions, ensuring efficient and reliable operation. You will… more
- Verint Systems, Inc. (Madison, WI)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... contact for assigned enterprise accounts, fostering strong, trusted partnerships with customer executives and key stakeholders + Proactively identify… more
- Zurich NA (Madison, WI)
- …AND + Territory or portfolio management experience + Relationship building experience across internal and external stakeholders Preferred Qualifications: + 6 ... Customer Relationship & Distribution Manager (CRDM) 124656 We...and solve complex problems by presenting creative solutions. + Experience working with stakeholders and customers/clients domestically… more
- Merck (Madison, WI)
- …Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and ... License:** Yes **Hazardous Material(s):** n/a **Required Skills:** Account Planning, Adaptability, Customer Experience Design, Customer Experience … more
- Cardinal Health (Madison, WI)
- …You will be responsible for the strategic planning and staging of inventory to support new customer start-ups, ensuring a seamless and positive onboarding ... Customer Engagement, Planning, and Buyers, as well as providing essential inventory support during customer implementation calls. You will also be a key… more
- EDB (Madison, WI)
- …the Executive Leadership Team responsible for the entire post-sale customer experience -including Customer Success, Support , Professional Services, and ... functions in enterprise B2B SaaS or data/AI companies. Own the end-to-end customer experience , spanning onboarding, implementation, support , success, and… more
- Cardinal Health (Madison, WI)
- …environment. Pricing Operations has a significant and direct impact on the customer experience and company financial performance by using sound judgement ... into the Dublin office for moments that matter! **_What Customer Pricing Support and Operations contributes to...acting as a liaison with internal and external key stakeholders . Services multiple customer accounts and/or processes… more
- iCIMS (Madison, WI)
- …engagement and support model. **Qualifications** + 15+ years of progressive leadership experience in global customer support or technical services roles. ... **Job Overview** The SVP of Customer Support will lead our global...purpose-driven, and innovative work environment where everyone belongs. **Responsibilities** ** Customer Strategy & Experience ** + Define and… more
- Highmark Health (Madison, WI)
- …fundamental value proposition, outlines vision and execution plans, gains alignment and support from key strategic partners and stakeholders , and oversees ... within the designated portfolio + Identify and drive both cross-product and cross- customer value and shared learnings. + Guide Agile developments in the role… more
- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …The ER&R Support Analyst will need to process requests from stakeholders , determine the needed information, and articulate a response through both phone and ... to identify situations that require escalation. Most of a Support Analyst's work consists of customer service,...relevant experience in lieu of degree. + Experience in customer service. + Experience… more
- Concentrix (Madison, WI)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... Job Title: Director, Global Sales Support Job Description We're Concentrix. The intelligent transformation...paid time off and holidays. At Concentrix, we provide customer experience solutions that may involve handling… more
- Cardinal Health (Madison, WI)
- …in initiatives to improve care delivery, streamline processes, and enhance patient experience within the patient support program. + Actively communicate and ... discuss accounts **Qualifications:** + 5 plus years of industry experience with patient-facing or high touch customer ...diploma or equivalent preferred + Previous Hub or Patient Support Service experience highly preferred + In-depth… more
- CVS Health (Madison, WI)
- …direct reports. You will work with business partners to prioritize new features and customer experience improvements by advocating for the customer and ... ** Experience managing and directing a cross-functional team on large-scale customer experience projects** + **Demonstrated abilities in systems thinking;… more
- Highmark Health (Madison, WI)
- …our digital products, and working with and managing our vendor partners and other stakeholders who support our digital experiences. This role is designed for a ... product requirements, user stories, and acceptance criteria, ensuring alignment with experience strategy, business objectives, and customer needs. + Manage… more
- Cardinal Health (Madison, WI)
- …optimization of digital commerce platforms that drive conversion, retention, and a superior customer experience . This role will be instrumental in defining and ... and will be responsible for delivering a high-performing, compliant, and customer -friendly digital experience . **_Responsibilities_** + Own the digital commerce… more
- CVS Health (Madison, WI)
- …+ Collaborate with Business Analysis, Sales, Client Management, and other internal stakeholders to support sales and retention efforts. + Present underwriting ... Meritain's services, underwriting philosophy, and new initiatives to internal and external stakeholders . **Process Improvement & Strategic Support ** + Lead or… more
- Datavant (Madison, WI)
- …to improved sales and marketing alignment, a shared view of the customer journey, data accuracy, and overall operational efficiency. This position will ensure ... reporting, and processes, while also training users and collaborating with stakeholders . Datavant's Provider Commercial organization utilizes a "pod" type working… more
- Verint Systems, Inc. (Madison, WI)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... experience . + Experience in software or technology sector, ideally in customer experience and/or contact center technology space. + Experience with… more
- Humana (Madison, WI)
- …The Lead Product Manager conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works on problems of diverse scope and ... core mobile payer, benefits, provider and pharmacy experiences in support of advancing the company's health first priorities. The...on the needs of Humana's members by integrating the experience of Humana flagship mobile app, Go 365 behavior… more