- University of Miami (Miami, FL)
- …of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager , IT Service Desk . The Sr. Manager , IT ... , including prioritizing and delegating tasks. + Monitor Help Desk metrics to ensure that service level...managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in… more
- MyFlorida (Fort Lauderdale, FL)
- …Agency: Florida Gaming Control Commission Working Title: Systems Project Analyst (Help Desk Technician) Pay Plan: Career Service Position Number: 41500703 ... Technician to help support our growing agency, infrastructure, and IT team. This role will report directly to the...team. This role will report directly to the Help Desk /Infrastructure Support Manager and will support offices… more
- Marriott (Miami Beach, FL)
- …prior to use. Report accidents, injuries, and unsafe work conditions to manager . Follow all company policies and procedures; ensure uniform and personal appearance ... all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine… more
- ChenMed (Hallandale Beach, FL)
- …and, as such, serves as a patient advocate delivering and providing exceptional customer service . The incumbent in this role checks patients in to and out of the ... support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …systems, applications, tools, procedures, and knowledgebase; analyze, trend, and communicate IT service level performance metrics pertaining to system ... The Senior Manager , Enterprise IT Support Services is...determine trouble trends. * Monitor, alert, and report on IT system, service , and application performance metrics.… more
- WheelHouse IT (Fort Lauderdale, FL)
- …per year, depending on experience level. As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the ... in projects when needed + Contribute to improving the IT environment and providing exceptional customer service and support Prior experience in an MSP or support… more
- Insight Global (Fort Lauderdale, FL)
- Job Description Our client is looking for an Enterprise IT Support Manager to join the IT team based out of south Florida. This person will be responsible ... for managing 25+ direct reports spread across on-shore and off-shore teams. This manager oversees both the help desk ticketing environment and desktop support.… more
- ASM Global (Fort Lauderdale, FL)
- …Facility Name - BCCC Location - Ft Lauderdale DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA STATUS: Hourly - Non-Exempt Summary As the world's ... Summary: IT Support Specialist will assist the IT Manager with providing and supporting services...+ Network cabling maintenance and support (Cat6) Provide customer service and Help Desk technical support to… more
- Kimpton Hotels & Restaurants (Miami Beach, FL)
- …all Front Office Operations by setting and maintaining a high level of guest service and providing support and training for the line staff. **Some of your ... responsibilities include:** + Meet the desk agents to get any pertinent...and seminars when scheduled, meet or exceed levels of service required by the Mystery Shopper Survey. + Complete… more
- Marriott (Miami Beach, FL)
- …and delivering a return on investment. Verifies the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding ... Management, or related major; 6 years' experience in guest services, front desk , housekeeping, sales and marketing, management operations, or a related professional… more
- Carnival Cruise Line (Miami, FL)
- **Job Description** The Manager , Cybersecurity Compliance is responsible for managing the overall Global Compliance Program, including but not limited to regulatory ... continuing compliance initiatives and regulatory compliance testing initiatives. The Manager , Cybersecurity Compliance role will work with Operating Unit Security… more
- Marriott (Miami Beach, FL)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting Operations… more
- Kimpton Hotels & Restaurants (Miami Beach, FL)
- …all Front Office operations, set and maintain a high level of guest service . Provide support, mentorship, and coaching to the team. **Some of your responsibilities ... that will assist in balancing revenues. + Review Front Desk logbook for any information or incidents, communicate with...night audit shifts). + Meet or exceed levels of service required by the Mystery Shopper Survey, as well… more
- ChenMed (Miami, FL)
- …ensure quality and consistency of daily and super huddles. + Addresses/resolves any customer- service issues and elevates them to Center Manager and/or Market ... consistent with ChenMed standards. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: + Serves as hiring manager for Care Promoters. + Orients new Care Promoters to their duties… more
- Carnival Cruise Line (Miami, FL)
- **Job Description** The Manager of Marketing Performance Analysis will lead the development, implementation, and management of marketing analytics systems. This role ... + Collaborate with the Global Casino Operations Analytics and IT teams to enhance data quality for guest offers...to implement, which advertising agency to promote a new service or to provide an incentive plan to employees… more
- AutoNation, Inc. (Fort Lauderdale, FL)
- …associates. The Desktop Support Technician will be taking receipt of escalated service desk support requests and troubleshooting them, documenting, analyzing, ... Summary: The AutoNation Desktop Support team provides world class service and desk side support to all...and resolving these requests. Organizational Relationships: Directly reports to Manager , Client Architecture / Level 2 Support / Desktop… more
- AutoNation, Inc. (Fort Lauderdale, FL)
- …associates. The Desktop Support Technician will be taking receipt of escalated service desk support requests and troubleshooting them, documenting, analyzing, ... AutoNation Headquarters Position Summary: The AutoNation HQ Desktop Support team provides world class service and desk side support to all internal corporate… more
- Carnival Cruise Line (Miami, FL)
- …Architect is a highly knowledgeable member of a team responsible for developing IT service solutions and standards that meet or exceed business performance ... collaboration and internal communications with staff throughout the organization and service providers while promoting a positive work environment that supports… more
- Ensono (Miami, FL)
- …all areas of responsibility + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- Carnival Cruise Line (Miami, FL)
- …and ensure that the proper technical skill set is guiding the initiatives. + Brand IT Relations: Work with brand IT leaders to ensure initiatives follow best ... practices and adhere to corporate polices and standards. Establish trust between IT and GISCS and understand the business and their needs. + Policies and Standards:… more