- Cardinal Health (Boston, MA)
- …& development through the execution of marketing assistance programs. **_Job Summary_** The Advisor , Customer Insights leads Medical Distribution primary ... the US Medical Distribution organization, leveraging survey results and customer advisory board insights to drive a customer -centric culture. + Manages… more
- Ensono (Boston, MA)
- …Technical AdvisorRemote - United StatesJR011818 **Position Summary** The Mainframe Technical Advisor (MF TA) is the primary Mainframe technical representative for ... as make improvements to optimize our clients' infrastructure. The Mainframe Technical Advisor team is responsible for maintaining and enhancing the service we… more
- Verint Systems, Inc. (Boston, MA)
- …and developing escalation resolution plans as necessary + Act as a trusted advisor by providing insights , recommendations, and industry best practices to guide ... At Verint, we believe customer engagement is the core of every global...KPIs (renewals, adoption, NPS/CSAT), identify trends, and provide actionable insights to internal and external stakeholders + Cultivate strong,… more
- Cardinal Health (Boston, MA)
- …our customer 's sites of care, through a menu of standard assessments, insights , and analytical tools to improve the customer 's supply chain performance and ... position will require candidates to work onsite at a customer location in Boston, MA. The schedule will be...the overall supply chain by serving as a Trusted Advisor . + Support RFI/RFP process with a focus on… more
- Confluent (Boston, MA)
- … customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective while coordinating ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The… more
- Confluent (Boston, MA)
- … customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective while coordinating ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The… more
- Validity (Boston, MA)
- About the Role We are seeking a dynamic and experienced Customer Success Manager who will act as a strategic partner to our clients: owning product adoption, driving ... of Validity's solutions. As a key member of our Customer Success team, you will manage a portfolio of...adoption, and value realization + Serve as a trusted advisor , deeply understanding each client's business model, goals, and… more
- Amazon (Boston, MA)
- …peers to foster a technical community of SMEs. Key job responsibilities - Customer Advisor . Guide technical and business decision-makers through their Generative ... Azure, AWS, OpenAI, and Open LLMs to extract technical and business insights that drive technical and commercial differentiation, migration best practices, runbooks,… more
- Takeda Pharmaceuticals (Boston, MA)
- …Analytics & Insights team comprising of primary market research ( customer insights ), competitive intelligence and strategic analytics. The role fosters ... monitor, and optimize sales and marketing tactics. Is an advisor across the commercial organization for designing effective reporting... with a relentless focus on accuracy. Fosters strategic customer insights and analytics to drive business… more
- Evolent (Boston, MA)
- …closely with customer strategy and growth teams to develop analytical insights that communicate Evolent's value story to client stakeholders. We turn complex ... business insights to clients + Serving as a strategic advisor to internal and external stakeholders, communicating Evolent product performance and identifying… more
- Grifols Shared Services North America, Inc (Boston, MA)
- …impact pull through, eg HEOR or reimbursement specialist. + Gather and provide customer insights to Grifols internal stakeholders for development of integrated ... generate insights + Application of data and insights to guide customer focused activities and...become regarded as a valued strategic partner and trusted advisor providing customer -centric solutions. Consistently demonstrate follow… more
- Amazon (Boston, MA)
- …to craft highly scalable, flexible and resilient cloud architectures that solve customer business problems and accelerate the adoption of AWS services. You will ... cloud ecosystem explorations, you will document and share your insights to train the AWS field and enhance our...between customers and our engineering teams; champion the top customer asks so they are prioritized in AWS roadmap… more
- Kyndryl (Boston, MA)
- …duties with moderate to low supervision. + Own the technical relationship with the customer and operate as their trusted advisor . + Drive a well-planned workshop ... you will become a catalyst for success, delivering invaluable insights and recommendations that propel our customers' organizations forward....solutions tailored to meet the unique requirements of each customer . But that's not all - your role as… more
- Highmark Health (Boston, MA)
- …as the sales team's clinical expert, providing high-level support and insights for strategic clients, aligning enterprise and client-level clinical strategies, and ... as a clinical subject matter expert (SME) and trusted advisor . Provide a value proposition that demonstrates clinical and...plans tailored to specific client needs. Deliver strategic sales insights , and partner with account teams to close complex… more
- Pearson (Boston, MA)
- …Mentor and provide guidance to peers and junior colleagues, serving as a technical advisor within the team. + **Enterprise Customer Projects:** Guide and lead ... with product teams to align Pearson's offerings with evolving enterprise customer needs and market trends, influencing strategic decisions. + **Mentorship and… more
- CoStar Realty Information, Inc. (Boston, MA)
- …to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been ... success will be your ability to build long-lasting, service-focused, customer relationships. You will achieve this in part by...clients to drive advertising revenue and become a trusted advisor on all matters related to their strategic marketing… more
- Copeland (Boston, MA)
- …project details, and competitor notes through Salesforce CRM. + Proactively seek customer insights on overall market health, product needs, and competitor ... sales team, responsible for developing and driving account strategies to enhance customer relationships, striving to achieve Trusted Advisor status with… more
- MSC Industrial Supply Co. (Ipswich, MA)
- …solutions. **DUTIES and RESPONSIBILITIES:** + Offers unique perspective - Aligns our unique insights to key customer priorities, reframing the way customers view ... Consultant, aligns with MSC s long-term strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals… more
- CODAMETRIX (Boston, MA)
- …opportunities for revenue expansion within existing accounts. + Act as a trusted advisor to clients, providing data-driven insights and solutions to complex ... for driving revenue growth and retention by managing and expanding our high-value customer relationships. You will be a key figure in developing strategic account… more
- Bank of America (Boston, MA)
- …of the business-critical Consumer and Business Banking portfolio of work. A trusted advisor for Directors, senior leaders and the Experience Design team for highest ... across domains, programs and lines of business. + Trusted advisor to leaders and partners with a diverse set...Android), utilizing evaluative testing to refine and enhance the customer journey. + Lead, evaluate and benchmark existing product… more