- The Computer Merchant, LTD. (Quincy, MA)
- …relationships with management, end users, vendors, other project team members; excellent customer service skills. Excellent oral and written communication and ... Office is seeking a highly motivated Project Manager/Technical Business Analyst (PM/BA) with real-world expertise in supporting project management, software/system… more
- Pearson (Boston, MA)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- CAI (Boston, MA)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- Beth Israel Lahey Health (Charlestown, MA)
- … relations and communications skills. This individual must be skilled in both customer service and various information technology areas. On a day-to-day basis, ... job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering...1 support position is responsible for all aspects of customer requests and incident management. This includes logging, triaging,… more
- Oracle (Boston, MA)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- Wayfair (Boston, MA)
- …Optimization At Wayfair, we care deeply about our customers. Our award-winning Customer Service (CS) team combines cutting-edge technology with genuine human ... with cross-functional stakeholders to design and implement initiatives that enhance Customer Service operations. + Lead multiple high-impact projects from… more
- Dana-Farber Cancer Institute (Boston, MA)
- …and PowerPoint. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Attention to detail, customer service orientation, and proven ability to perform work accurately ... team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information... II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- CBRE (Boston, MA)
- Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on a...data from the health insurance exchange. As a Case Analyst II, you will be part of a team… more
- Cardinal Health (Boston, MA)
- …into the design and management of commercial technologies. This job family interfaces with Customer Service and Marketing teams to gather and represent the voice ... Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies...the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio… more
- State of Massachusetts (Boston, MA)
- … service tickets in alignment with departmental policies, ensuring high-quality customer service . * As necessary, may provide functional supervision to ... backgrounds, nationalities, and roles. **Job Description:** Official Title: Endpoint Management Analyst Weekly hours: 37.5 hours Salary range: $73,000 to $77,000… more
- Boston University (Boston, MA)
- …ability to execute data pulls and develop custom reports. + Strong organizational and customer service skills, with the ability to manage multiple priorities in ... **HR BUSINESS ANALYST , HR - Systems** **Job Description** **HR BUSINESS...limited to Personnel Administration (PA), Organizational Management (OM), Manager Self- Service (MSS), Employee Self- Service (ESS), and Payroll,… more
- Highmark Health (Boston, MA)
- …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and improving workflows. Results may impact the operations of one or more departments. Customer Service : Ability to provide a high level of customer ... making a difference in people's lives.** The EHR Application Analyst IV performs a variety of duties related to... service and staff training to meet customer service standards and expectations for the… more
- Deloitte (Boston, MA)
- …for this role ends on May 31st 2026. Work you'll do As a Technology Support Analyst Lead, you'll play an integral role in our Tax Transformation Support team as the ... collaboration with the Application Development and Infrastructure teams. The Technology Support Analyst Lead will be part of a global team responsible for providing… more
- Cleo (Boston, MA)
- …ERP systems. + Collaborate with cross-functional teams (order management, finance, logistics, customer service ) to ensure that integrated process flows align ... **Business Analyst ** Remote - US The Business Analyst plays a crucial role in aligning platform integrations with core business processes across supply chain,… more
- Beth Israel Lahey Health (Charlestown, MA)
- …of immediate work group by offering ideas, identifying issues, and respecting team members. 8. Customer Service : Ability to provide a high level of customer ... making a difference in people's lives.** The EHR Application Analyst II performs a variety of duties related to...directed to meet the needs of the department and/or customer . (essential) 9. Provides on call / after hours… more
- MIT Lincoln Laboratory (Lexington, MA)
- …needs + Skill in building consensus among stakeholders and colleagues + Excellent customer service skills + Excellent verbal and written communication skills + ... Position Description The Business/Systems Analyst will study the business and information needs of specific customer groups and of the Laboratory as a whole to… more
- Beth Israel Lahey Health (Woburn, MA)
- …and improving workflows. Results may impact the operations of one or more departments. ** Customer Service :** Ability to provide a high level of customer ... Job Summary: Reporting to the Director of Finance of HMFP, the Financial Analyst - Sr is responsible for preparing pro-forma and financial budget statements to… more
