- Vontier (Boston, MA)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Boston, MA)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- IQVIA (Boston, MA)
- …client at scientific congresses and/or advisory boards. + Strong presentation, analytical and customer service skills. + An understanding of Medical Affairs and ... **MSL (Player/ Coach )** We are excited to announce that currently...trial teams. In addition, you will ensure compliant and high- quality clinical scientific communication. You will be asked to… more
- American Express Global Business Travel (Boston, MA)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Vontier (Boston, MA)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Bridgestone Americas (Lawrence, MA)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Anixter, Inc. Shipboard (Woburn, MA)
- … requirements + Direct achievement of performance objectives related to productivity, quality , service , and safety + Monitor workflow, work completed, error ... a Manager or Senior Manager Operations. You will train, coach and council associates, and can have at least...all other company policies. You will focus on meeting customer requirements. You will contribute to the development of… more
- Michaels (Seabrook, NH)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …statistical reports to identify problem areas; devise and deliver solutions to enhance quality of service and/or department recommendations and changes + Build ... is responsible for the ownership and management of IT Service Management and its functions as well as the...in accordance with the organization's policies and procedures + Coach , mentor, and develop staff, including overseeing new employee… more
- ARAMARK (Boston, MA)
- … rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an ... **Job Description** The Food Service Director is a management position responsible for...responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations… more
- Danaher Corporation (Boston, MA)
- …our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety ... Pall is there, helping protect critical operating assets, improve product quality , minimize emissions and waste, and safeguard health. For the exponentially… more
- Deloitte (Boston, MA)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- Signet Jewelers (Burlington, MA)
- … customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach Compiles and follows ... and development in the areas of operations, sales techniques, customer service , product knowledge, inventory control and...customer traffic, proper store coverage and time to coach , train and develop your team. Typical hours should… more
- Abbott (Boston, MA)
- …Leaders and training. + Coordinate, develop, and implement strategies to increase service efficiency. + Manage and coach clinical specialists through the ... best practices. + Demonstrate effective change leadership to adapt to an evolving customer base, industry service expectations, and changes in team member skills… more
- Teleflex (Chelmsford, MA)
- …ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality , Service and Value as perceived by our customers. Our employees are ... driven by our purpose to improve the health and quality of people's lives. Through our vision to become...Job Instruction methods and Teleflex standard certification procedures * Coach , mentor, and assist OTJ trainers in preparing for… more
- TD Bank (Boston, MA)
- …as a member of the team, supports a positive work environment that promotes service to the business, quality , innovation and teamwork and ensures timely ... Monitoring Models based on the analysis of transaction, account and customer data for various financial services and products. Identification and analysis… more
- Taco Bell (Boston, MA)
- …maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This ... drive results through others + Recruit and equip high quality operators to deliver great customer experiences... issues and training managers to meet or exceed customer service standards + Utilizes insights from… more
- TD Bank (Peabody, MA)
- …+ Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service + Strong verbal and written communication skills + ... and platform bankers/and partners for effective referrals + Leads and reinforces Customer service activities; Supporting Customers through challenging times and… more
- TD Bank (Peabody, MA)
- …+ Positively embraces change + Adheres and participates in TD's Shared Commitments + Models quality service at every Customer interaction + Be engaged in ... the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred + Ability to...to improve delivery of work with high attention to quality standards + Actively takes ownership of own career… more
- TD Bank (Andover, MA)
- …delivering service and advice + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building ... Banking **Job Description:** The Retail Banker I is a customer liaison that is integral to delivering TD's Brand...the team, supports a positive work environment that promotes service to the business, quality , innovation and… more