- iCIMS (Boston, MA)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... () for at-risk customers. + Partner with the Account Manager (AM) on broader account planning and activity tracking...accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across… more
- Teradyne (North Reading, MA)
- …All About You We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to ... We are looking for a dynamic and strategic Product Manager to lead the development and optimization of our...quoting, pricing, and ordering processes while driving efficiency and customer satisfaction. + Own the product strategy and roadmap… more
- PagerDuty (Boston, MA)
- …a culture of customer centricity, and understanding the motion to win in the enterprise . The Customer Success Management team acts as a Trusted Advisor ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer… more
- Danaher Corporation (Lexington, MA)
- …which makes everything possible. The Position: The Business Account Manager - Mass Spectrometry Enterprise Software is responsible ... R&D approaches to develop innovative therapies quicker. Genedata's market-leading enterprise software is fueling this revolution, enabling leading biopharma,… more
- Amazon (Boston, MA)
- …include strategic planning sessions, client presentations, and team collaborations to ensure customer success . Basic Qualifications - 7+ years of technology ... rapidly grow, we seek an experienced and talented Sr. Enterprise Account Manager to own, operate and...customers and prospects. Key job responsibilities - Lead a Customer Obsessed business that delights our customers - Accelerate… more
- NTT America, Inc. (Boston, MA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... In this role, the Senior CSM works closely with enterprise clients to help drive positive outcomes, support service...a vital role in supporting senior team members, executing customer success strategies, and ensuring that … more
- Wolters Kluwer (Waltham, MA)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- Renaissance (Boston, MA)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the ... Customer Success organization, responsible for the successful delivery and long-term...ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves… more
- Philips (Cambridge, MA)
- …shaping the future of innovative healthcare technology. As a Senior Program Manager , you will lead high-impact programs that advance our medical device portfolio, ... budget, resourcing, and risk management-ensuring alignment with business needs, customer expectations, and R&D objectives. + Partner with cross-functional teams… more
- Cleo (Boston, MA)
- ** Customer Success Manager ** Remote - US **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/Account Management, Professional Services, or a related field +… more
- Pfizer (Cambridge, MA)
- …contributor, your primary impact is through your direct work. As a people manager , you are responsible for leading and directing your team to accomplish ... producing clear business-facing outcomes. This role reports to the VP of Enterprise Architecture which is responsible for the enterprise -wide architecture. Key… more
- Pfizer (Cambridge, MA)
- …contributor, your primary impact is through your direct work. As a people manager , you are responsible for leading and directing your team to accomplish ... and producing clear business-facing outcomes. This role reports to the VP of Enterprise Architecture which is responsible for the enterprise wide architecture.… more
- Enterprise Mobility (Danvers, MA)
- …sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning ... Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to… more
- PagerDuty (Boston, MA)
- …with various stakeholders across new and existing accounts will be essential to success . At PagerDuty, we value customer -centric sales strategies and highly ... award-winning workplace. **Overview of the Role** PagerDuty seeks an Enterprise Account Executive with a proven track record of...Sales Director, you will be pivotal in expanding our customer base and maximizing value within existing accounts. In… more
- Highmark Health (Boston, MA)
- …:** **JOB SUMMARY** We are seeking an experienced Sr Technical Product Owner/ Manager to lead the technical delivery and stewardship of key data platforms. ... ability to articulate business strategies and operating models that unlock improved customer experiences and outcomes. To build trust and momentum, you will maintain… more
- Acxiom (Boston, MA)
- As an Adobe Enterprise Architect, you will play a crucial role in helping our clients evaluate and optimize their marketing architecture, specifically focusing on ... technology, such as Adobe Experience Platform, RTCDP, Target, Campaign, Experience Manager , Analytics, Journey Optimizer, and Journey Analytics. + Stay current with… more
- allego (Waltham, MA)
- …the capabilities that matter most. You'll sit at the intersection of Customer Success , Product, Solutions Delivery, Sales Engineering, and Marketing, translating ... to work. How you'll make a difference: As the Manager of Customer Solutions Enablement, you'll play...outcomes. Your work will directly influence how effectively our Customer Success Managers and Sales Engineers help… more
- Liberty Utilities (Salem, NH)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Paw Paw, IL, US, 61353Willard, MO, US, 65781Branson, MO, US, 65616Reeds, MO, US, ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...utility services. **Accountabilities** + Oversee Liberty's Voice of the Customer Program ensuring the enterprise utilizes … more
- Ryder System (Boston, MA)
- …time savings, error reduction, and improved resource utilization. The Core Products Manager collaborates closely with our internal Supply Chain Product and Analytics ... issues, and ensuring high-quality, maintainable solutions that align with Ryder's enterprise standards. This leader will mentor a cross-functional team of data… more
- IBM (Lowell, MA)
- …solution is utilized by customers. Your top priority is always going to be customer success and customer satisfaction; by answering their technical questions ... **Introduction** IBM Content Manager OnDemand (CMOD) is an enterprise ...to department goals, and attaining organizational objectives through high customer satisfaction. Content Manager OnDemand is a… more
