- Lids Inc (Danvers, MA)
- …a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services. Principle ... understand how their work supports company objectives and the success of the store and Lids overall. Contribute to...company Discussion Boards or district and regional chat platforms. Customer Experience Lead and execute Selling 101 strategy to… more
- VitalSource Technologies LLC (Boston, MA)
- VitalSource(R), is hiring a Manager , Customer Success to contribute to our Akademos Enablement team located in Raleigh NC, Chicago IL, Franklin TN, or Boston ... by supervisor/leadership. Supervisory Responsibilities Directly supervises a team of Customer Success professionals, including onboarding, training, performance… more
- Bynder Inc. (Boston, MA)
- …now to join our talented team. Bynder is seeking a highly commercial, customer -obsessed Manager of Customer Success to lead a team of Mid-Market CSMs. ... in the customer base. The ideal candidate has a background as Manager of Customer Success , Account Management, or Sales having previously done the role… more
- Bynder Inc. (Boston, MA)
- A global SaaS company is looking for a Manager of Customer Success to lead a team of Mid-Market CSMs. You will ensure customers achieve measurable value from ... The ideal candidate will have over 8 years of experience in customer success or account management, along with strong commercial acumen. This role offers… more
- VitalSource Technologies LLC (Boston, MA)
- A leading digital content delivery company is hiring a Manager , Customer Success to oversee team development and performance metrics. This role involves ... analyzing data, improving operational workflows, and enhancing customer engagement. Applicants with 4+ years of relevant experience...their use of tools. A strong understanding of Salesforce and Excel is key for success in this position.… more
- Blue Trace (Boston, MA)
- …we are expanding our team to provide dedicated customer success support. The customer success manager will be a key role in driving the successful ... engagement, intervening early to prevent churn. ABOUT YOU Previous Customer Facing Experience required: Success Manager...ABOUT YOU Previous Customer Facing Experience required: Success Manager , Renewals Manager , Implementation… more
- Bynder Inc. (Boston, MA)
- …team. Job Description: Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and ... high-profile customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely with customers to… more
- Bynder (Boston, MA)
- …now to join our talented team. Bynder is seeking an experienced and highly motivated Customer Success Manager with a strong background managing and growing ... with customers using cloud-based marketing technology platforms. As a Mid-Market Customer Success Manager , you will work closely with customers to… more
- Bynder (Boston, MA)
- …team. Job Description Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and ... high-profile customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely with customers to… more
- Creative Force (Boston, MA)
- …strategy, and impact. Needless to say, it is a role we take seriously. Customer Success Manager Self-Assessment: Normally, this is where you'd find ... What's the Role? Still interested? Awesome. Here's the deal: Customer Success Managers at Creative Force play...up on the bottom line. You're a Proactive Change Manager You get that adoption isn't just about features.… more
- Crunchr (Boston, MA)
- …teams lead business conversations with confidence through our product and solutions. The Customer Success Manager is our customers' partner, providing ... The total CS team consists of 10 team members working as Customer Success Managers, Data Implementation Specialists and Customer Support Specialists across… more
- Out in Science, Technology, Engineering, and Mathematics (Boston, MA)
- …a unique opportunity to make a significant impact in an evolving market. As a Strategic Customer Success Manager , Enterprise , you will play a pivotal role ... junior team members, and contribute to the continuous improvement of Customer Success processes. What You Bring Bachelor's degree or equivalent experience. 5+… more
- Jedox AG (Boston, MA)
- …transformation and provide tangible customer value. Your Responsibilities We are hiring a Customer Success Manager , based in Boston. This role sits at ... cross‑functional teams You thrive in fast‑paced environments with shifting priorities Ensuring customer success and satisfaction is your top priority Acting as… more
- Cato Networks (Boston, MA)
- …fast track to becoming the worldwide market leader - don't miss it! As a Cato Customer Success Manager , you will be a trusted advisor to our top customers ... within the customer as well as Cato's teams (Sales, Customer Success , R&D and Support Engineering). Own and orchestrate Cato's post‑sales motion, including… more
- Lumafield (Boston, MA)
- …an office in San Francisco, CA. About the role: Lumafield is looking to bring on a Customer Success Manager (CSM) to drive customer outcomes and revenue ... CSMs will lead business reviews, develop and execute on mutual customer success plans, and drive net revenue retention through strategic account growth.… more
- Crayon (Boston, MA)
- …generative AI is transforming go-to-market, we'd love to meet you! About the role As a Customer Success Manager at Crayon, you'll be a strategic partner to ... and dig deep into new use cases of Crayon. Contribute to the foundations of Customer Success at Crayon. As a member of our small but mighty team, you'll be… more
- Clasp (Boston, MA)
- Customer Success Manager Location: Boston, MA (Hybrid - 2 days per week in office) About Us Clasp is a venture-backed, mission-driven startup transforming ... and expand Clasp's value. What You'll Need Experience in account management, customer success , management consulting, or other client/ customer ‑facing role.… more
- Boston Human Capital Partners Inc (Boston, MA)
- …for busy teams. We are a fast-moving, early-stage startup, and we're looking for our first Customer Success Manager to join our team. The Role We're seeking ... us scale our impact. This is an opportunity to truly shape the customer success and marketing function from the ground up. Responsibilities Lead customer … more
- Sonio (Boston, MA)
- A healthcare technology firm in Boston is looking for a Customer Success Manager to enhance product adoption among users. You will analyze customer usage ... and act as a strategic partner, ensuring strong relationships and retention. The ideal candidate possesses strong business acumen and strategic thinking skills. A flexible salary package ranging from $90k to $120k plus benefits is offered, including health… more
- S&P Global (Boston, MA)
- A leading financial data provider is seeking a Customer Success Manager to oversee the full customer journey, ensuring effective onboarding, training, ... and engagement. This role requires a Bachelor's degree and 2-5 years' experience in client-facing roles. Key responsibilities include driving platform adoption and maintaining strong relationships with clients. Candidates should possess strong MS Office skills… more
