- Pearson (Nashville, TN)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Amazon (Nashville, TN)
- …of our shipper success program A day in the life As a Customer Success Manager II, you'll start your day reviewing shipper performance data and ... Description Join Amazon's Global Logistics team as a Customer Success Manager II...shipping ecosystem. Your expertise will directly impact Amazon's shipper success program , contributing to our mission of… more
- Philips (Nashville, TN)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and...Customer Success Lead. You will specify and provide planning proposals...to participate in our comprehensive Philips Total Rewards benefits program , which includes a generous PTO, 401k (up to… more
- Verint Systems, Inc. (Nashville, TN)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Success Manager will support clients to improve the ... intelligence of their sales and service agents. The Senior Customer Success Manager will work...manage client and internal team communications at both the Program and Executive levels + Identify opportunities to expand… more
- Amazon (Nashville, TN)
- … customer -centric company on earth. We're seeking an exceptional Sr Program Manager to join our WW Amazon Business Customer Service Insights & Innovation ... create scalable solutions, and deliver lasting value. Key to success in this role is the ability to amplify...outcomes. Key job responsibilities The Insights & Innovation Sr Program Manager (PM) will bridge customer… more
- Amazon (Nashville, TN)
- Description We are seeking Senior Program Manager - Data Foundations to lead complex data initiatives that transform how we support business customers. This role ... essential data that powers our self-service tools, contact routing platforms, and customer service associate applications. The ideal candidate will bridge the gap… more
- Amazon (Nashville, TN)
- Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program Manager II, Operations Integration. Be at the heart ... of how CXO ( Customer Experience Operations) evolves across 540+ locations . In...and other teams to optimize, centralize processes and define success metrics * Monitor program health and… more
- EBSCO Information Services (Nashville, TN)
- …global, inclusive mission. Join us to help make an impact. **Your Opportunity** The Customer Success Manager (CSM) partners with EBSCO's Clinical Decisions ... value for the customer . **What You'll Do** Primary contact and project manager for key clients post sales adoption. Monitor product usage against key performance… more
- HCA Healthcare (Nashville, TN)
- …with the Clinical Programs Director of Oncology and the Complex Surgical Program Manager to organize, direct, and oversee strategic oncology initiatives ... join an organization that invests in you as a Manager of Program Development? At Sarah Cannon...utilize metrics and analytics to validate progress and measure program success . + Monitors data and … more
- Lincoln Financial (Nashville, TN)
- … customer experience, customer engagement, vendor or relationship management, customer success , or similar role related to the specific responsibilities ... 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play...needs of Lincoln's customers + Defines the vision and success measures for prioritized product offering(s) in collaboration with… more
- FranklinCovey (Nashville, TN)
- …of Revenue Operations of Customer Growth and our Sr. Director of Customer Success . The position will co-own the go-to-market (GTM) strategy, manage our ... and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer...third of this role will focus on our Client Success team, with the other two thirds supporting our… more
- Amazon (Nashville, TN)
- …third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This ... Description Amazon is looking for a Program Manager with a strong delivery...are looking for a detail-oriented, analytical, innovative, hands-on, and customer -obsessed Carrier Manager that can manage the… more
- Nutanix (Nashville, TN)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... customer business needs. + Create and document tailored Customer Success Plans that align with customers'...(as well as any other discretionary payment or compensation program ) at any time, including for reasons related to… more
- Amazon (Nashville, TN)
- …We are looking for a motivated, data-oriented self-starter to join as a Sr. Program Manager on the Delivery Service Partner (DSP) Accountability team! Safety ... for technical teams. - Create new metrics to measure program performance and define success . - Clearly...day in the life In this role, the Sr. Program Manager will lead program … more
- Amazon (Nashville, TN)
- …deep experience in program management or product operations, with demonstrated success in harmonizing planning processes while keeping customer outcomes at ... ecosystem. What will you do? We're hiring a Senior Program Manager who will enhance our ability...Manager who will enhance our ability to deliver customer value with speed and predictability. Your mission is… more
- Graybar (Nashville, TN)
- Become part of the excitement. As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the ... financial and service goals. **In this role you will:** + Assist the Branch Manager in managing resources within the branch + Supervise and mentor customer … more
- PSI Services (Nashville, TN)
- **Description** **Title:** Technical Program Manager **Location:** Remote-US **Salary:** $130K annually **About PSI** We are PSI Services. We power world leading ... more about what we do at: https://www.psiexams.com/ **About the Role** The Technical Program Manager **(ETS Integration)** in PSI's Project Management Office is… more
- Amazon (Nashville, TN)
- Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, ... to completion. We are actively seeking an experienced Senior Program Manager with a strong background in...and external partners to optimize resource allocation and project success . * Evaluate and prioritize projects in conjunction with… more
- Amazon (Nashville, TN)
- …for pilots and continuous improvement. About the Role: We're seeking a dynamic Program Manager to lead technology optimization initiatives for the Business ... evaluation product suite to ensure the best associate and customer experience. About the program : The Business...across global returns networks * Monitor and report on program KPIs and success metrics * Optimize… more
- Arrow Electronics (Nashville, TN)
- **Position:** Citrix Managed Services Program Manager **Job Description:** Arrow ECS is at the forefront of new technology solutions, providing businesses with ... their technology solutions are fast, reliable and secure. The Citrix Managed Services Program Manager is responsible for overseeing and ensuring the successful… more