- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …. + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- US Bank (New York, NY)
- …Friday (9am-5pm EST)._ **Daily Responsibilities:** + Technical Subject Matter Expert: Provide Tier 2 agents with mentor support when dealing with a difficult ... you excel at-all from Day One. **Job Description** The Tier 3 team is focused on improving...a resource to provide a broad range of advanced technical support to the customer success team… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- The Tier 2 Technical Support Operations...research, resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National.... + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering… more
- GovCIO (Trenton, NJ)
- …seeking an Associate Service Desk Technician - Tier I to deliver exceptional first- tier technical support to our nation's Veterans. to provide first- ... tier technical support to Veterans and VA providers....tier technical support to Veterans and VA providers. This role focuses...3 (Sun) **WHAT YOU'LL BE DOING** As a Tier 1, you will have a strong passion for… more
- Penn Medicine (West Windsor, NJ)
- …for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, ... current evidence and resources related to clinical practice. Clinical Example: 3 . Leadership: The nurse effectively collaborates and applies innovative, systems… more
- Oracle (Trenton, NJ)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Optiv (New York, NY)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... The Technical Manager for Network and Edge Security is...technical expert with Practice Managers, Marketing, and Sales support organizations to develop new go-to-market solutions. * Lead… more
- Capital One (Trenton, NJ)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Director, Technical Program Management - Capital One Software (Remote)...these same needs going forward. We are seeking top tier talent to join our pioneering team and propel… more
- Capital One (Trenton, NJ)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... these same needs going forward. We are seeking top tier talent to join our pioneering team and propel...technical documentation for software solutions + At least 3 years of experience with Markdown and Git ****… more
- Verint Systems, Inc. (Trenton, NJ)
- …integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3 , and product house escalation teams, and ... www.verint.com. **Overview of Job Function:** The Fraud Security Solutions (FSS) Sr. Technical Consultant is a role that requires working in close partnership with… more
- Oracle (Trenton, NJ)
- …review boards, change management, communication programs, and recruiting tools. This Principal Technical Program Manager (TPM) will support our newly established ... + Use your strong analytical, problem-solving, and business acumen to support informed decision-making, balancing technical , operational, and business… more
- Oracle (Trenton, NJ)
- …Cloud. Our goal is to optimize support costs while delivering a top- tier support experience to our customers. We utilize advanced rule-based systems and ... and an ever-expanding set of foundational cloud-based services. The Support organization in OCI is building new services that...offered by OCI and offer a wide variety of technical problems to be solved and customer focused innovations… more
- Oracle (Trenton, NJ)
- …Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyperscale, ... and multi cloud, edge computing, and more. In the Technical Strategy and Oversight (TSO) organization, our mission is...Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes… more
- Oracle (Trenton, NJ)
- …CA Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyperscale, ... and multi cloud, edge computing, and more. In the Technical Strategy and Oversight (TSO) organization, our mission is...Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes… more
- Oracle (Trenton, NJ)
- …part of a team of smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you'll ... **Required Qualifications** + BS or MS degree in Computer Science or relevant technical field involving coding or equivalent practical experience + 8+ years of total… more
- Mount Sinai Health System (New York, NY)
- …high-level and low-level designs, operational runbooks, and network diagrams. + Provide Tier II/III support and lead root-cause analysis and problem-management ... play a crucial role in the design, implementation, and support of our Enterprise Campus and Cloud Environment, ensuring...+ Deep working knowledge of Layer 2 and Layer 3 technologies including VLANs, VRFs, Multicast (PIM/IGMP), HSRP/VRRP, BGP,… more
- Zones, LLC (New York, NY)
- …to join our IT support team. This mid-level role is responsible for providing Tier II technical support and managing Audio-Visual (AV) systems across the ... duties and responsibilities may change without notice._ + Provide Tier II support for hardware, software, and...technical problems. + Assist in the setup and support of meetings, presentations, and events requiring AV equipment.… more
- Snap Inc. (New York, NY)
- …& Development, Employer Brand and Employee Relations. We're looking for a Senior Technical Sourcer to join the People Team supporting our Engineering hiring needs! ... help them creatively source, evaluate, network, and attract top tier talent across the company + Partner with recruiting...talent across the company + Partner with recruiting to support the growth of our organization + Partner with… more
- Oracle (Trenton, NJ)
- …Intelligence (GDI) division. **Responsibilities** **Responsibilities** Our Senior engineers are technical leaders in our organization. They work independently and ... provide technical leadership to their organizations SDEs as well as...: Lead the design and architecture of microservices that support distributed systems, handling data egress and integration between… more
- Robert Half Technology (Princeton, NJ)
- …delivering exceptional client support . Responsibilities: * Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to ... * At least 3 years of experience in help desk or technical support roles. * Proficiency in Microsoft Windows 10, Active Directory, and Office 365. *… more