- Huntington Ingalls Industries (Warren, MI)
- …and motivated Help Desk Professionals to join our team! We are seeking a Help Desk Technical Support Specialist who will support our Mission ... manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data...in Warren, MI. What you will do + Resolve technical problems and answer queries by telephone or self-service… more
- Insight Global (Detroit, MI)
- Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is ... problem solve and accurately provide a solution as the first line of technical support - Security+ and ITIL V3 Foundations Certifications OR ability to obtain… more
- Robert Half Technology (Southfield, MI)
- Description We are looking for a dedicated Help Desk Analyst I to join our team in Southfield, Michigan. In this role, you will be responsible for providing ... technical support and resolving IT-related issues to...necessary to ensure efficient resolution. * Manage and document help desk tickets, prioritizing tasks and maintaining… more
- The Henry Ford (Dearborn, MI)
- …Technician. This critical role will provide excellent service as the first line of technical support to the business end-users within the institution. As a ... Service Desk Technician, you will manage the help desk ticket backlog to ensure responsiveness...and quality. Additionally, you will be responsible for providing technical support for all aspects of users'… more
- Raymond James Financial, Inc. (Southfield, MI)
- …of providing superior service and first contact resolution, this role delivers front-line technical support to customers via multiple communication channels in a ... center environment. **Responsibilities:** + Provide second-line hardware, software, and end-user support as required and in line with documented procedures and… more
- Trinity Health (Livonia, MI)
- …issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password reset/unlocks, ... supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems arising from… more
- AVL North America (Plymouth, MI)
- …Provide sales technical support . + Provide project engineering technical support . + Help desk consultation. + Develop and present training. + ... mobility. Find out more:www.avl.com Job Segment: Testing, Application Engineering, Help Desk , Information Technology, Electronics Engineer, Technology,… more
- MSC Industrial Supply Co. (Southfield, MI)
- …and there are gaps within the process. + Develops and edits customer and technical support knowledge base documentation. + Work closely with the business and ... such as VMI, CMI and Vending Solutions. + Provide technical support for corporate provided mobile devices...Level Agreement. + Works cross functionally with the PC Support team, IT Service Desk and Vending… more
- Robert Half Technology (Southfield, MI)
- …Active Directory. * Document technical problems, solutions, and workflows in the help desk ticketing system. * Track and manage IT assets, ensuring ... and process improvements. Requirements * Proven experience in desktop support or a similar technical role. *...experience in desktop support or a similar technical role. * Strong knowledge of computer hardware, including… more
- Health Advocates Network (Detroit, MI)
- …One to three (1-3) years of successful experience in the area of Help Desk , Service Desk , or IT Support responsibilities required. + Experience working ... equivalent required. + Associates or Bachelors degree or 1-2 years of vocational technical training preferred + 1+ years of experience as a Field Technician, Break… more
- HTC Global Services Inc (Troy, MI)
- …knowledge-sharing for support improvements What You'll Bring + Prior experience in IT help desk or desktop support + Prior experience supporting VIP ... Disability Insurance, and a variety of other perks. Are you an IT support professional who thrives on delivering high-touch service? Do you enjoy helping users-from… more
- WSP USA (Detroit, MI)
- This Opportunity Provides subject matter technical planning support and leadership for capturing, modeling, and analyzing work site information, geographical ... a particular emphasis on transportation and multimodal accommodation. Ensure technical reports and presentations explain research, findings, and recommendations to… more
- NTT America, Inc. (Southfield, MI)
- …queues and provides support to clients where the ticket is highly technical or sophisticated in nature. + Works independently, with general direction from the ... breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high...in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical… more
- Rock Family of Companies (Detroit, MI)
- …and quality with speed + Research and implement new technologies + Provide tier 3 support for Help Desk /Desktop personnel + Participate in an on-call ... team supports collaboration tools, endpoint management, telecom services, and technology support to help team members stay productive. Software Services… more
- IQVIA (Detroit, MI)
- … technical experience required + Experience in the IT field, IT Help desk , biomedical, electronics field service, engineering, or pharmacy technician roles ... Field Service Technicians experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading … more
- HIROTEC AMERICA (Auburn Hills, MI)
- …field. The Information Systems Technician Intern will be responsible for providing technical support and assistance to employees with their computer software ... telephone system and voice mail; processing incoming service requests though a help desk system; troubleshooting software and hardware problems; and providing… more