- TEKsystems (Huntsville, AL)
- Description The Level 1 Help Desk Technician provides first -line support to end-users experiencing technical issues. This role involves troubleshooting ... hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. * Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets,… more