- State of Georgia (Fulton County, GA)
- Customer Care ( Call Center ) Agent Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/67639/other-jobs-matching/location-only) Hot ... degree from a four-year accredited college and three years of recent call center experience preferred, or an equivalent combination of college and experience +… more
- Sedgwick (Atlanta, GA)
- …auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong customer… more
- Zodiac Pool Systems (Atlanta, GA)
- …+ Experience with Oracle EBS a plus. + Pool and Spa Industry experience. + Call center experience. + Proficiency with MS Office tools. EDUCATION High school ... Contract Technical Response Agent Customer Service Atlanta, Georgia Apply Description Fluidra...Description Fluidra is looking for a Contract Technical Response Agent to join our team in Atlanta, GA. WHAT… more
- Fiserv (Marietta, GA)
- …to have:** * High School Diploma or equivalent. * Minimum 6 months collections or call center experience. **What would be great to have:** * Knowledge of ... a difference at Fiserv. **Job Title** Card Services Collection Agent **What does a successful Card Services -Collection ...collections system or database, confirm payment and finalize the call . * Ensure successful and timely completion of assigned… more
- USAA (Atlanta, GA)
- …+ Experience writing Commercial Lines in multiple states. + Experience working in a call center environment. + Active P&C General Lines License for home state. ... makes us special and impactful. **The Opportunity** As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising… more
- The BLS Company (Fayetteville, GA)
- …over the phone. + Strong data entry skills with an eye for details. + Call center (inbound or outbound) and / or retail customer service experience. Employee ... hire Dispatch Agents to be based at our Operations Center in FAYETTEVILLE, GA 30214 . Our history dates...include: + Dispatching reservations that are booked via phone call , email, online, and other systems. + Assisting affiliates… more
- The BLS Company (Fayetteville, GA)
- …over the phone. + Strong data entry skills with an eye for details. + Call center (inbound or outbound) and / or retail customer service experience. Employee ... hire Reservation Agents to be based at our Operations Center in FAYETTEVILLE, GA 30214 . Our history dates...include: + Processing reservations that are booked via phone call , email, online, and other systems. + Assisting clients… more
- Ryder System (Atlanta, GA)
- …cost-efficient contact volume forecasts, and agent workforce schedules for our call center activities, both real-time and planned. These activities will ... by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Call Center Workforce Analyst assists in developing and… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- Motion Recruitment Partners (Norcross, GA)
- …6 months **Required Skills & Experience** + 4 years of experience in a help desk/ call center . + College Degree or equivalent work experience required. + 1 year ... using information supplied in the Service Now Knowledgebase, the agent will seek help from Support Analyst II and/or...needs known in advance. **Posted by:** Jessica Eisenberg **Specialization:** + Customer Support / Call Center /… more
- Cardinal Health (Atlanta, GA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- NTT America, Inc. (Atlanta, GA)
- …for the development, implementation, and day-to-day execution of the data center capital expenditures construction supply chain program. This position is responsible ... etc.) with suppliers; investigate, respond, and bring closure to suppliers, buyer's agent , or other internal NTT GDC Americas, Inc. stakeholders. + Team with… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …connectivity to Delta and Tenant applications across multiple critical data center infrastructures. + IT support for firewall hardware and software maintenance ... infrastructure planning, preventative maintenance, and break/fix services in data center critical infrastructure. + IT support of Enterprise Remote Access… more
- Verint Systems, Inc. (Atlanta, GA)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting, Dashboards, ad hoc) which as requested by customers… more
- CGI Technologies and Solutions, Inc. (Atlanta, GA)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- State of Georgia (Fulton County, GA)
- …to contact center operations. Analyzes performance metrics such as call volume, response times, customer satisfaction, agent productivity, and abandonment ... indicators (KPIs) to assess the efficiency and effectiveness of the contact center . Research and resolves program issues and inquiries. Performs other duties as… more
- Sharecare (Atlanta, GA)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more
- Ferguson Enterprises, LLC. (Roswell, GA)
- …across all levels of the organization + Ability to handle a fast-paced call center environment + Be well organized, detailed, and have time-management ... General areas of responsibility include reception, mailroom services, sales agent support, conference management, administrative support services, and secretarial… more