- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining ... / SSA, Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently with… more
- Robert Half Technology (Alpharetta, GA)
- Description Provide Tier 1 and Tier 2 support...or similar IAM systems. Respond to support tickets via help desk software (eg, Zendesk, Freshservice, or ... documentation. Requirements + 2-4 years of experience in IT support or help desk role. + Proficiency in Windows 10/11, macOS, and mobile platforms (iOS/Android).… more
- Lincoln Financial (Atlanta, GA)
- …all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more