- Robert Half Technology (Norcross, GA)
- Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide ... to minimize delays and prevent recurring issues. * Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks. * Perform… more
- Motion Recruitment Partners (Norcross, GA)
- …issues using information supplied in the Service Now Knowledgebase, the agent will seek help from Support Analyst II and/or the Development team (Swarm) ... & Experience** + 4 years of experience in a help desk /call center. + College Degree or...apply fix or workaround discovered during swarming with Support Analyst II /Developers.o Agent will create new knowledge… more