- Global Payments, Inc. (Atlanta, GA)
- …clients. Identifies and investigates out-of-reconciliation conditions work closely with other support teams to perform root cause analysis, implementing action plans ... process. Finalizes the internal forms and paperwork for issues to the helpdesk and the tracks status through resolution. Maintains a history of financial… more
- Bright Horizons Family Solutions (Atlanta, GA)
- …clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us. Bright Horizons ... of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com. Determinations on requests for reasonable… more
- Motion Recruitment Partners (Norcross, GA)
- Helpdesk Support Norcross, Georgia **Onsite** Contract $20.5/hr - $20.5/hr Seeking dedicated Onsite IT Customer Service Representatives to join the team in ... you'll be the first point of contact for customers-providing support for software, hardware, and network issues. You'll handle...great opportunity for someone looking to grow their IT support career, with the potential to convert to a… more
- Quality Technology Services, LLC (Suwanee, GA)
- …1 technical support to troubleshoot customer/employee issues + Respond to internal Helpdesk support tickets + Respond to alarms and take appropriate action ... tickets with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk , Application Support , Service Desk experience, over the phone or in-person +… more
- Georgia Military College (Fairburn, GA)
- …and makes technological updates/recommendations to meet changing needs. Provides tier 1 helpdesk support to students to answer basic questions concerning ... Works with Main campus to resolve tier 1 student, faculty, and staff IT helpdesk tickets on accounts and learning technologies. + Coordinates laptops and laptop cart… more
- AireSpring (Atlanta, GA)
- …a fast-paced telecommunications environment. This individual will oversee internal IT support ( Helpdesk ), corporate infrastructure (on-prem and cloud), endpoint ... complex IT systems, vendors, and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk... support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the internal IT Helpdesk… more
- Boxercraft Inc. (Mableton, GA)
- …+ Manage support of computer software systems through third party provider. Assist helpdesk support . + Manage third party vendors that dial with ERP, website ... systems and security policies. Additional responsibilities include managing help desk support and maintenance of on-prem and cloud infrastructure. Job Description… more
- Paramount (Atlanta, GA)
- …of Engineering and to Corporate IS&T. + Lead IT team. + Lead all aspects of Helpdesk support for over 120 local users. BASIC QUALIFICATIONS: + 5+ years of IS/IT ... Management experience with phenomenal critical thinking and phenomenal customer service skills. ADDITIONAL QUALIFICATIONS: + Skilled with Microsoft SCCM for patching. + Understanding of TV Operations/Production. + Working knowledge of News, Operations, and… more
- Honeywell (Atlanta, GA)
- …to internal and external customers. You will provide professional coverage of Technical Support Helpdesk . You will support focus on accuracy, timely ... cases. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help ensure all… more
- Fox Rothschild LLP (Atlanta, GA)
- …+ Minimum of two years of related experience in a technical phone support center/ helpdesk environment; law firm experience preferred. + Application support ... a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and...as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users. + Documents… more
- City of Alpharetta, Georgia (Alpharetta, GA)
- …as public safety support team member. Other duties include being a backup support of the helpdesk team. **This is an exempt position.** Essential Job ... the annual refresh team. Third is primary or backup support of some of the Public Safety software, hardware,...responding to user issues, system-generated issues, and participation in helpdesk service requests. This may include filling in for… more
- ManpowerGroup (Atlanta, GA)
- …deployment of primary client systems and hardware support . + Provide user support utilizing Remedy helpdesk ticket management and handle escalations. + Work ... Service Technician, you will be part of the IT Support Department supporting various teams. The ideal candidate will...closely with the Helpdesk L1 team to resolve 2nd level incidents and… more
- Public Consulting Group (Atlanta, GA)
- …system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple ... requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of...Analyst to articulate change requests and product feedback and support execution of changes in the form of user… more
- Three Saints Bay (Atlanta, GA)
- …mailroom, data entry, application review and processing, case archiving, records management, helpdesk , and other case or administrative support services. + ... Federal Government industry leader, is a seeking a **Project Manager** to support our customer in Atlanta, GA. **Responsibilities:** Is responsible for managing and… more
- Caterpillar, Inc. (Alpharetta, GA)
- …industrial computers with software and HMI project. + Provide HMI Engineering/Technical support to Production, Helpdesk , Field Service and Aftermarket + . ... test witnessing and certification of the HMI software. + Assist Product Support Department with troubleshooting field HMI projects / remote PC configurations etc.… more
- Insight Global (Atlanta, GA)
- …day will be near the Lenox Mall. This role is a job taking technical support phone calls in a call center environment. We are looking for someone with Analytics ... it to Tier 2. This will be 100% phone support helping retailers with any IT issues they have...people over the phone Have at least 6 month helpdesk experience BE RELIABLE -- they cannot show up… more
- TEKsystems (Dunwoody, GA)
- …driving but there will also be flights. Key Responsibility Areas: 1. Technical Support a. Assists in the troubleshooting of Telecom WAN chronic sites which includes ... coordination of the managed technical service provider. b. Provides support for existing area IT technology in the office and plant environments, including Wireless,… more
- Georgia Systems Operations (Tucker, GA)
- …meets their needs. The IT Service Desk team provides onsite, voice, and online support to personnel and facilities across the state of Georgia. Support includes ... is accountable for developing and maintaining system policies and processes to support the IT service desk functions. This position is directly accountable for… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- The ER&R Support Center Analyst will be a member of the...service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized to ... with issuers related to verification of Marketplace insurance data. The ER&R Support Analyst will need to process requests from stakeholders, determine the needed… more
- Academy Of Scholars (Decatur, GA)
- …at the school level by providing on-site end user computing support , including investigating, troubleshooting, and resolving hardware, software, network, and ... to a new level while at the same time improving and maintaining customer support . The ideal candidate is a reliable, skilled multi-tasker that can thrive in a… more
