- Atrius Health (Norwood, MA)
- …welfare benefit package. **Job:** **Supervisors/Managers/Directors* **Organization:** **Internal Medicine* **Title:** * Call Center Supervisor - Remote - ... building the leading value-based care system in the country. _**_ _*SUMMARY*_ The Call Center Supervisor supports and manages a group of Patient Service… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Patient Experience Representative II- Call CenterDepartment:Pediatrics-Endocrinology AutoReqId:78931BRStatus:Full-TimeStandard Hours per Week:40 Job ... and families. + Assisting with resolution of complex issues. Involving supervisor when appropriate. + Registering new patients. + Collaborating and communicating… more
- Children's Hospital Boston (Boston, MA)
- …Liaison will: + Provide centralized scheduling services for the Shared Patient Access Center / Call center . Perform tasks to meet patient access, scheduling, ... + One year of related experience, ie, customer service experience, preferably in a call center environment or healthcare setting. + High-school diploma or GED. +… more
- State of Massachusetts (Everett, MA)
- …* Five (5) years of hands-on IT experience, with experience in a phone support/ call center environment desirable * Two (2) years of supervisory or team ... infrastructure and services, as well as the Commonwealth Security Operations Center and an enterprise Standard Operating Environment that includes an information… more
- PPL Corporation (Cumberland, RI)
- …+ Investigate and respond to inquiries from internal and external customers, ie Call Center , Business Accounts, and/or Suppliers + Identify opportunities to use ... a focus on improving operational effectiveness and excellence. The Supervisor Complex Billing would oversee and lead a team...respond to inquiries from internal and external customers, ie Call Center , Business Accounts, and/or Suppliers +… more
- Datavant (Boston, MA)
- …medical record coding or a related field, preferred + Prior outbound/sales/collections/ call center experience preferred + Understanding of medical terminology ... send to other parties for coding + Log all call transactions into the designated computer software system(s) +...shift and weekends + Ability to receive coaching from Supervisor in a constructive/positive manner + Exceptional attention to… more
- Harvard University (Cambridge, MA)
- …infrastructures on the Cambridge/Allston campuses, as well as a 24/7 facilities-related call , alarm monitoring, and dispatch center , and provides engineering and ... Format: This is an on-campus position (not hybrid or remote ) based in Cambridge, Massachusetts. Work location is responsive...at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning. + Commuting… more
- Cardinal Health (Boston, MA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- CVS Health (Boston, MA)
- … and Team Leads to manage daily workload escalated by the Health Plan and/or Call Center Team. As a Senior Assistant you are responsible for ensuring superior ... as state, federal and regulatory requirements. **This is a remote role.** We offer two shifts for this role...+ Ability to work in a structured, fast paced call center environment + Internal colleagues must… more
- Children's Hospital Boston (Boston, MA)
- …Key Responsibilities: + Provide centralized scheduling services for the Shared Patient Access Center / Call center . Perform tasks to meet patient access, ... + 1 year of related experience, ie, customer service experience, preferably in a call center environment or healthcare setting + Scheduling experience in a… more
- Harvard University (Cambridge, MA)
- …Provides problem-specific, solution-focused care in a short-term therapy model. Covers after hours on call as second call provider one week at a time including ... of care and accessibility. + Covers after hours on call as second call provider one week...Privacy and Security. + Reports non-compliance incidents to the supervisor , manager, and/or Compliance Officer. Commitment to Equity, Inclusion,… more
- Children's Hospital Boston (Boston, MA)
- …taxes will apply) This Patient Experience Representative in the Pediatric Pain Rehabilitation Center is 100% in office (potential of hybrid down the road)and will be ... visitors. + Monitors daily schedule and coordinates flow with clinicians / supervisor . + Reconciles payments and prepares deposits, provides record of transactions… more
- Children's Hospital Boston (Boston, MA)
- …supportive environment with potential for growth from within and plenty of learning opportunities! Our call center is open from 8-5pm, the PER is logged in for ... full time positions (Not eligible for internals) The Orthopedic Center at BCH is one of the largest and...inquiries about hospital protocol, policies, and procedures + Involves supervisor to assist with resolution of complex issues +… more
- Veterans Affairs, Veterans Health Administration (Boston, MA)
- …is assigned a registered nurse, clinical associate, and scheduler. There is no call , and no weekend or holiday duty. Physicians provide general and gender-specific ... residents from Brigham & Women's Hospital, Beth Israel-Deaconess Medical Center and Boston Medical Center . Jamaica Plain...Employment Contract and no significant restriction on moonlighting. On Call : There is no on call requirement… more
- Cardinal Health (Boston, MA)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated… more
- Cardinal Health (Boston, MA)
- …* Certified Pharmacy Technician, preferred * 1+ years' experience in fast paced call center environment * Basic computer knowledge, Microsoft systems, telephony ... calls, with ability to determine needs and provide one call resolution. * Manage workload of inbound faxes (if...receives detailed instruction on new assignments * Consults with supervisor or senior peers on complex and unusual problems… more
- Children's Hospital Boston (Boston, MA)
- …be within our Early Intervention Program located at the Martha Eliot Health Center and will be responsible for: + Patient Encounter Management: + Providing positive ... and visitors + Monitoring daily schedule and coordinating flow with clinicians/ supervisor + Reconciling payments and preparing deposits, providing record of… more
- Cardinal Health (Boston, MA)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... calls, with ability to determine needs and provide one call resolution + Manage workload of inbound faxes (if...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems… more
- Cayuse Holdings (Boston, MA)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... year + Paid Time Off **Reports to:** IT Service Supervisor **Working Conditions** + Professional remote office...IT Service Supervisor **Working Conditions** + Professional remote office environment. + Must be physically and mentally… more
- Children's Hospital Boston (Boston, MA)
- …Posting Description:Please note that this role is in Brookline, MA. 1 day remote (after 6 months of in-person training) Monday - Friday 9:00am- 5:30pm $2,000 ... Medicine (https://www.childrenshospital.org/departments/developmental-medicine) , the mission of the Developmental Medicine Center is to improve the lives of infants, children,… more