- Acosta Group (Boston, MA)
- ** Senior Customer Manager - KEN'S** **General Information** **Company:** ACO-US **Location:** BOSTON, Massachusetts, 02108 **Ref #:** 101335 **Function:** ... + Generous Paid Time Off (PTO) program **Description and Requirements** Position Title: Senior Customer Manager - KEN'S For Human Resources Use: Job Code:… more
- Acosta Group (Marlborough, MA)
- …for driving sales and building strong customer relationships? Join our team as a Senior Customer Manager , where you'll play a key role in delivering our ... and effectively. + **Strategic Planning:** Develop and implement a comprehensive Customer Business Plan aligned with client priorities and growth targets. +… more
- PulteGroup (Westborough, MA)
- …part of our team, let's talk about your career with PulteGroup! Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...stemming from warranty issues and support the division with SR reporting to division leadership. Primary Job Responsibilities +… more
- Autodesk (Boston, MA)
- …ensuring their desired outcomes are achieved through the partnership. You will report to Senior Manager of Named Accounts of AEX and work closely with the ... **Job Requisition ID #** 25WD88758 **Position Overview** As a Customer Success Manager within the Autodesk Education Experiences (AEX) organization, you will be… more
- Amazon (Boston, MA)
- …to lower costs, become more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by ... over thousands of engagements to work backwards from the customer strategic objectives, help design the customer ...the customer strategic objectives, help design the customer cloud journey, execute a frictionless migration experience, and… more
- Amazon (Boston, MA)
- …members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners? Amazon Web...passionate about solving complex problems, can work effectively with senior cross-functional teams and thrive in a fast-paced setting… more
- Zurich NA (Boston, MA)
- Customer Relationship & Distribution Manager (CRDM) 124656 We have an exciting opportunity for a Customer Relationship & Distribution Manager (CRDM) to ... business, coordinating tenders, and identifying cross-sell opportunities + Act as the customer 's first point of entry into the Zurich organization for Global… more
- Point32Health (Canton, MA)
- …leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the enterprise ... improvement. Using a research-based and data-driven approach while grounded in customer -centricity, the CX Measurement & Improvement Program Manager will… more
- Celestica (Boston, MA)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more
- Lumen (Boston, MA)
- …future. **The Role** Lumen's Experience Team is seeking an experienced Program Manager to support Lumen's company-wide Executive Engagement Program. In this ... customer advocacy role, you will manage and expand the...interpersonal skills to collaborate effectively with cross-functional teams and senior stakeholders + Strong project management skills with the… more
- Amazon (Westborough, MA)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new ... trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management. The successful candidate… more
- General Motors (Boston, MA)
- …teams. Be a customer advocate. We are seeking a highly strategic and results-oriented ** Sr . Manager , Head of Customer Success** GM Energy to lead our ... Build and promote a team culture that puts the customer at the center of everything that we do...role will be responsible for defining and executing our customer success vision, ensuring our customers achieve maximum value… more
- GE Aerospace (Boston, MA)
- …personas. * Demonstrate expert persuasion and influencing skills that ensure alignment between customer , product manager and engineering teams * Own the release ... * Prioritize continuously in accordance with the understanding and validation of customer problems and needs * Demonstrate strategic expert level skills in problem… more
- Amazon (North Reading, MA)
- …This role requires an individual with a proven track record as a hands-on, customer -obsessed Product Manager in the data and analytics domain. The ideal ... Description Are you a product manager that loves working with the users of...candidate will possess a deep customer focus and a passion for extracting business-relevant insights… more
- DoorDash (Boston, MA)
- …About the Role DoorDash is looking for a Learning and Development Senior Manager who will lead the customer experience learning and development strategy for ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that when there...of agents answering questions and fixing issues. We are customer -obsessed and aim to give each customer … more
- EBSCO Information Services (Boston, MA)
- …Marketing, Clinical Implementation, Product, and Editorial-to deliver a seamless and value-driven customer experience. The Customer Success Manager will ... inclusive mission. Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO Clinical Decisions customers to ensure… more
- Danaher Corporation (Boston, MA)
- …fostering a high-performance culture rooted in accountability, continuous improvement, and customer -centricity. The Sr . Manager , IT Software Implementation ... discovery and scoping through installation, training, go-live, and post-implementation support. The Senior Manager also plays a critical role in talent… more
- Highmark Health (Boston, MA)
- …within the designated portfolio + Identify and drive both cross-product and cross- customer value and shared learnings. + Guide Agile developments in the role ... employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with… more
- Haleon (Boston, MA)
- …uniquely ours. Care to join us. It isn't a question. **Supply Chain Manager ** is directly responsible for building strategic & operational partnerships with key ... customer associates at all levels, to effectively manage the...+ Own the end-to-end supply chain interface and build senior relationships and contacts at customers across the Haleon… more
- CVS Health (Boston, MA)
- …knowledge and expertise in navigating multiple business units and external vendors. As a Senior Manager for Customer Implementation team, you will: + Partner ... technologies that shape the future of healthcare. As a Senior Manager at CVS Health, you will...role in building and delivering high-quality software that enhances customer experiences. You will be involved in all phases… more