- Atrius Health (Norwood, MA)
- …_**_ _*EXPERIENCE*_ * Three years of experience required in a clinical and/or customer service or call center settingwith atleast 2 years in a Lead or ... Service Representatives and serves as functional supervisor for Call center support staff. The Supervisor is...environment. Leadership potential. * Provide a high level of customer service to patients, staff and external… more
- East Boston Neighborhood Health Center (Revere, MA)
- …+ High school diploma or GED required + Minimum of 1-year customer service , administrative, or call center experience + Excellent written and verbal ... fluent in both English and Spanish (preferred), with superior customer service skills. As a member of...service skills. As a member of our Contact Center , you'll answer inbound patient calls with warmth and… more
- Fresenius Medical Center (Waltham, MA)
- …- 4 years' as a Technician or related experience. + Demonstrated experience in a customer service , call center or clinical environment required; dialysis ... In this capacity, the Associate Support Technician provides outstanding customer service through effective and timely communication....Must be available for inclusion in a rotating 24-hour call coverage schedule. + Must be available to work… more
- Fresenius Medical Center (Waltham, MA)
- …+ 0 - 1 year's related experience. + Prior experience in a customer service or call center environment desirable. + Fluency in Spanish desirable. + ... In this capacity, the Associate Support Specialist provides outstanding customer service through effective and timely communication....Must be available for inclusion in a rotating 24-hour call coverage schedule. + Must be available to work… more
- CAI (Boston, MA)
- …in healthcare or customer service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both ... Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us...continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
- Highmark Health (Boston, MA)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Robert Half Office Team (Cambridge, MA)
- …services to provide informed assistance Requirements * Proven experience in a customer service or call center role, handling inbound and outbound calls * ... Description We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Cambridge, Massachusetts. In this role, you… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …administrative work as assigned. **Experience & Skills** + 1 year of customer service experience. Prior call center or command center experience ... MA (Free Parking) **SCHEDULE** : Saturday-Sunday (6:30am-6:30pm) **PAY:** $30/hour **Security Operations Center ** The Security Operations Center (SOC) is a 24/7… more
- Highmark Health (Boston, MA)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- Cambridge Health Alliance (Malden, MA)
- …excellent customer service through clear communication. The Call Center Scheduler position encompasses many different components including appointment ... Call Center Scheduler **Requisition Number:** 9868...experience, preferably in a medical setting Skills: * Excellent customer service skills and telephone etiquette *… more
- US Tech Solutions (Marlborough, MA)
- … service . **Required Skills:** + Demonstrated proficiency as a Customer Service Representative, beyond call center and/or retail experience. + ... and implementing Functional Excellence in the CSR role. + Provide domestic customer service according to the needs of the Business and Customers. + Provide… more
- Eastern Bank (Lynn, MA)
- …or related knowledge/skills base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred + ... serves as first line response for the basic incoming customer calls. The Customer Support Specialist must...and services. Must maintain a thorough knowledge base of bank/ call center products, services, policies, and procedures.… more
- ARAMARK (Jamaica Plain, MA)
- …new ones may be assigned without formal notice. **Qualifications** Previous customer service and/or call center experience preferred Experience in food ... The candidate must thrive in a fast-paced, performance-based call center environment and maintain a positive, customer -focused demeanor. Knowledge of… more
- ARAMARK (Brighton, MA)
- …new ones may be assigned without formal notice. **Qualifications** Previous customer service and/or call center experience preferred Experience in food ... and business needs. **Job Responsibilities** Function comfortably in a fast-paced, performance-based call center environment where every call is recorded… more
- Humana (Boston, MA)
- …+ Familiarity with service operations such as workforce management, customer service , or call center environments + Proficiency with program and ... leading workstreams spanning multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key… more
- National Safety Council (Boston, MA)
- …Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. + ... and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance… more
- Dal-Tile Corporation (Woburn, MA)
- …Knowledge Required** High School Diploma or GED equivalency required. 3+ years call center or customer service experience. Focus on customer account ... and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …strongly preferred, along with 2 years of related health care, call center , and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES ... in accordance with established guidelines and customer service standards. The Supervisor, DFCI Welcome Center ...KPI reports to develop and implement strategies for optimizing call center performance and enhancing customer… more
- Eastern Bank (Lynn, MA)
- …for the day-to-day management of the business services team within the corporate customer service center . The incumbent is responsible for ensuring ... support specialists. + Ensures a superior level of customer service by monitoring customer /agent...skills, organizational, and interpersonal skills required. + Knowledge of Call Center technologies and Microsoft applications is… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Telephone Page Associate/ Call Center (M-Friday 11:30am-8:00pm)Department:Information Systems-Page ... Posting Category:AdministrationJob Posting Description:Position Summary/ Department Summary: Telephone Page Associate/ call center Monday-Friday 11:30am-8:00pm Key Responsibilities: Answer… more