- Merck & Co. (Boston, MA)
- …drug discovery and development pipeline. Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational ... more productive and enable innovation.We are seeking a motivated and talented Product Manager to join the RaDS Product organization. The position will report to… more
- Merck & Co. (Boston, MA)
- …drug discovery and development pipeline. Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational ... more productive and enable innovation.We are seeking a motivated and talented Product Manager to join the RaDS Product organization. The position will report to the… more
- Novo Nordisk Inc. (Boston, MA)
- …health. Internally, the Specialty Field Sales Representative reports to the District Business Manager of the specific sales territory. The Specialty Field ... part of the team, you will have frontline exposure to our portfolio vision, business strategies, and critical market insights that drive our business forward.… more
- RELX INC (Cambridge, MA)
- …that directly impact our customers' ability to mitigate and manage risk. About the job: The Customer Success Manager role works on an ongoing basis with our ... drive enhancements to production. Qualifications: + 3+ years of customer success or sales experience. + Bachelor's...success or sales experience. + Bachelor's degree in Business , etc. or work equivalent experience. + Experience… more
- Autodesk (Boston, MA)
- …customers. We are looking for an experienced Customer Success Manager who is strategic, relationship-focused and business oriented to join Autodesk ... **Job Requisition ID #** 25WD88758 **Position Overview** As a Customer Success Manager within the...achieve account goals + Hold regular check-in calls, executive business reviews, webinars, and mentoring sessions with customers to… more
- Rocket Software (Boston, MA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... customer experience unmatched by anyone in the software business and driven by our four core values --...out and lead our Sr. CSM group. As the Manager , Customer Success Management, you… more
- Amazon (Boston, MA)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... playbooks, to help partners build and scale their customer success practices focused on business value realization. This will be done in concert with the … more
- Forrester (Cambridge, MA)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager II will be responsible for the engagement value ... trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're...Monitoring the health of customer relationships, the Customer Success Manager II will… more
- Cisco (Boston, MA)
- …to achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our ... partners to understand their challenges and objectives, and collaborating with Sales, Customer Success , Renewals, and Business Entities to identify use cases… more
- Philips (Cambridge, MA)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and...right fit if:** + Bachelor's / Master's Degree in Business Administration, Customer Relationship Management or equivalent.… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...to ensure ongoing strategic alignment around the executive sponsor's business requirements and success criteria. + Effectively… more
- allego (Waltham, MA)
- Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a CSM, you are ultimately responsible for the high touch, ... success as if it is your own! Our Customer Success team is collaborative, energizing, and...your customers and Allego's Product Management team to translate business requirements into product enhancements + Executing monthly proactive… more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... tableau) * Experience applying process improvement frameworks and tools to optimize business operations and customer outcomes Preferred Qualifications * Masters… more
- Amazon (Westborough, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- Autodesk (Boston, MA)
- … customer satisfaction and operational efficiency + Conduct market research on success planning services and customer success management best practices ... #** 25WD86786 **Position Overview** As a Principal Service Line Manager at Autodesk, you will be responsible for developing...+ 10+ years experience in product/offering management, strategy, or customer success roles + Proven experience in… more
- Datavant (Boston, MA)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... and reports on project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management...converse at a technical level + BS degree in business , technology or related field + Knowledge of healthcare… more
- PagerDuty (Boston, MA)
- … feedback is heard and acted upon. Strategic Leadership: + Develop and implement customer success strategies aligned with business goals, focusing on ... PagerDuty helps corporations revolutionize their digital operations. + Develop and implement customer success strategies aligned with business goals,… more
- Broadcom (Boston, MA)
- …and ensuring a satisfied customer base to build a sustainable book of business for future success in your assigned region. **Key Responsibilities** + Own and ... have a Candidate Account, please Sign-In before you apply.** **Job Description:** ** Customer Portfolio Manager ** **Overview** This position is responsible for… more
- EPAM Systems (Boston, MA)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... across many stakeholders in the construct of delivering overall success for the customer + Develop effective...recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders,… more
- Point32Health (Canton, MA)
- …leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the enterprise ... improvement. Using a research-based and data-driven approach while grounded in customer -centricity, the CX Measurement & Improvement Program Manager will… more
