- SAP (Burlington, MA)
- …program designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager ( CSM ) works directly with customers to ... **What You'll Do** As a CSM within the SAP Academy for Customer Success , you will be responsible to: + Successfully complete a 10-month learn-apply program,… more
- Renaissance (Boston, MA)
- …working with them to ensure they experience the most value possible along the way. As a Customer Success Manager ( CSM ) at Renaissance, you are a part of ... : East Strategic Accounts **In this role as a Customer Success Manager , you will:**... Managers at Renaissance are brought in as a CSM I, II, or III that is commensurate with… more
- IBM (Cambridge, MA)
- **Introduction** A Customer Success Manager Intern ( CSM ) focused on IBM solutions means a career where you're helping clients fully realize the value of ... IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist...people skills often associated with this position, in this CSM intern role, you will work closely with customers,… more
- NTT America, Inc. (Boston, MA)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... success of the most critical and complex customer accounts. In this role, the Principal CSM...team, they serve as a thought leader within the Customer Success department, contributing to process improvements… more
- Validity (Boston, MA)
- About the Role Validity is looking for a Customer Success Manager to join our team in our Boston, MA office. The CSM is responsible for creating and ... for ensuring those customers achieve their goal outcomes. The CSM is responsible for delivering ongoing proactive and reactive...contribute their own expertise in the email industry and/or customer success to ensure high levels of… more
- MongoDB (Boston, MA)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... Recruit, mentor, develop and directly lead individuals on the CSM team assigned to the account Account Planning and...with 1-2 years of management experience, preferably in a customer success or account management capacity +… more
- PagerDuty (Boston, MA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Deloitte (Boston, MA)
- … customer problems that align with strategic business needs. The Lead Product Manager is accountable for the product's success , from vision to execution, and ... focus on modules such as Application Portfolio Management (APM), Customer Service Management ( CSM ), IT Service Management...Manager plays a crucial role in ensuring the success of our most strategic, complex products by balancing… more
- Deloitte (Boston, MA)
- … customer problems that align with high value business needs. The Product Manager is accountable for the product's success , from vision to execution, and ... focus on modules such as Application Portfolio Management (APM), Customer Service Management ( CSM ), IT Service Management...Manager plays a crucial role in ensuring the success of our high value, moderately complex products by… more
- Zoom (Boston, MA)
- …revenue leaders turn every interaction into business impact. We're seeking a Senior Product Manager who will own a core area of ZRA, shaping the roadmap and driving ... Defining the roadmap for your area of ZRA, balancing customer needs, technical feasibility, and business goals, while aligning...+ Partnering closely with engineering, design, Go-to Market, and CSM teams to deliver high-quality features on time +… more
- Amazon (Boston, MA)
- …Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- SAP (Burlington, MA)
- …a team that wants you to grow and succeed. **Job Title: Solution Advisor, Demand Manager ** **Objective:** The Solution Advisor, Demand Manager acts as the Top of ... top of the funnel activities across functions (eg marketing, digital hub, sales, partnerships, CSM , etc.) and Lines of Business (eg ERP, F&S, HCM, BDC, BTP, CX, SCM,… more
- Medtronic (Boston, MA)
- …of tenured field team + Leads coordination of new-hire training with accountability to hiring manager ( CSM or RM) + Responsible for new hire sign-off + Delivers ... technologies. You will serve as the lead for regional customer and employee education and training activities in support...values. We recognize their contributions. They share in the success they help to create. We offer a wide… more
- Lucid Software (Boston, MA)
- …+ Collaborate cross-functionally ( CSM , Marketing, Product, RevOps) to ensure customer success , maximize account penetration, and remove roadblocks to growth ... customers to articulate business value, advance complex sales cycles, and ensure long-term customer success and retention. **Responsibilities:** + Own and grow a… more