- Prime Therapeutics (Boston, MA)
- …purpose-driven career? Come build the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center) **Job Description** The ... Manager Service Delivery is responsible for coordinating and driving medium and...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more
- NTT America, Inc. (Boston, MA)
- …review and management and control changes to standard operating procedures. + Facilitate service delivery audits and assist in the implementation of audit ... recommendations. + Track and analyze KPIs to evaluate service delivery performance and identify areas for...recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us (###@nttdata.com)… more
- Amazon (Boston, MA)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... and industries. Key job responsibilities As an experienced technology program/project manager , you will be responsible for: * Leading and managing complex… more
- EMCOR Group (Norwood, MA)
- …help improve efficiency and enhance client operations. **Job Summary** **Job Title: Service Manager ** **Classification: Exempt** ** Manager : VP Service ... reliability. Position Overview Gaston Electrical is looking for a Service Manager who is responsible for leadership...planning and budgeting annually. + Operates as point of contact for assigned customers. + Work with the Accounting… more
- JPMorgan Chase (Boston, MA)
- …an inclusive environment and promoting professional growth while ensuring quality service delivery . + Establish and maintain productive relationships with ... team and make a significant impact on our client service teams in JPMorganChase. You'll have the opportunity to...efficiency and risk mitigation strategies. As a Fund Servicing Manager III within JPMorganChase,you will be a key player… more
- Lumen (Boston, MA)
- …the lead in presenting that information to the customer. + Defines and communicates key Service Delivery , Service Management or Service Assurance process ... connect the world and shape the future. **The Role** The Lead Operations Service Manger (OSM) functions as the primary operational interface to assigned customers… more
- Boston University (Boston, MA)
- …or academic challenges that impact their university experience and personal wellbeing. The Case Manager serves as a first point of contact for students in ... the referral process. + Participate in the development and delivery of training and workshops related to student well-being...impact their university experience and personal wellbeing. The Case Manager serves as a first point of contact… more
- State of Massachusetts (Boston, MA)
- …application development and infrastructure services focusing on client success and strategic IT service delivery both as technology leaders and partners in the ... YOUR BROWSER IF THE EMBEDDED LINK DOES NOT WORK):* https://careers-publiccounsel.icims.com/jobs/2923/ manager -of-infrastructure-operations information-technology/job The Committee for Public Counsel Services, the… more
- Norstella (Boston, MA)
- Project Manager / Senior Project Manager , Patient Engagement and Recruitment Company: Citeline Location: Remote, United States Date Posted: Nov 6, 2025 ... contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.… more
- Deloitte (Boston, MA)
- …A candidate must have 8+ years of IT M&A due diligence or M&A IT Service Delivery Experience in the following areas: + Participating in setting engagement ... Mergers and Acquisitions IT Diligence Senior Manager Our Deloitte Strategy & Transactions team helps...and other related artifacts + Serve as the engagement delivery lead and contact for client executives… more
- Red River (Lexington, MA)
- …ITIL best practices, and hands-on experience with ServiceNow.** **Key Responsibilities** 1. ** Service Delivery Management** + Oversee end-to-end delivery of ... around you successful. **We are seeking a seasoned** **Program Manager - ITSM** **to lead the delivery ...service reviews and strategic planning sessions + Align service delivery with evolving client goals and… more
- Capital One (Cambridge, MA)
- …technology leadership across Capital One + Function as a primary architecture point of contact for other architecture teams & and delivery teams for solutions ... Manager , Solution Architecture (Workday) Do you love building...technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of… more
- Point32Health (Canton, MA)
- …and ongoing management of contracts that require the highest levels of service delivery from external vendors. This individual will regularly review ... all of our colleagues, which helps us to provide service with empathy and better understand and meet the...capture of risk adjustment data. To be successful, the Manager will need to rely on strong analytic, consultative… more
- Chewy (Boston, MA)
- …seeking an experienced **Senior Technical Program Manager (TPM)** to join the Service Delivery Optimization (SDO) team! In this role, you will lead complex, ... multi-functional programs that drive process improvement, optimize HR service delivery , and integrate technology solutions into scalable business operations. You… more
- Cayuse Holdings (Boston, MA)
- …readiness, and champions continuous process improvement to achieve effective and efficient service delivery that aligns with the Exchange's mission. This ... between Cayuse and all client stakeholders. + Supervise high-performing customer service functions through multi-channel delivery (phone, live chat, email,… more
- Amazon (North Reading, MA)
- …improve supplier performance. - Be a critical escalation point for materials and service delivery risks with internal stakeholders and suppliers. - Proactively ... Manager to oversee the timely and efficient material delivery to AR sites by mitigating supply risks and...If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost… more
- Paper Source (Boston, MA)
- … to customers, first by the example you set and second by the training and delivery of best-in-class service by the store team. * Ensure a vibrant store through ... **87542BR** **Title:** Assistant Store Manager **Location/Division:** MA - Boston - Prudential Center...by your passion for helping customers and model excellent service every day. As the deputy to the store… more
- Black & Veatch (Burlington, MA)
- …Actively participate in our Client Satisfaction Programs to continuously improve service delivery . + **Identify and pursue high-potential opportunities** by ... **Client Account Manager - Industrial Manufacturing** Date: Oct 23, 2025...key clients for feedback and using insights to enhance service delivery and relationship management. + **Conduct… more
- Deloitte (Boston, MA)
- …M&A product tech / software diligence or M&A product tech / software diligence service delivery experience in the following areas: + Leading product tech ... Mergers & Acquisitions Product Technology Diligence Senior Manager Our Deloitte Strategy & Transactions team helps guide clients through their most critical moments… more
- Commonwealth Care Alliance (Boston, MA)
- …Duties & Responsibilities: Provider Relationship Management * Serve as the primary relationship manager and point of contact for assigned BH providers, fostering ... Position Summary: The Behavioral Health (BH) Provider Engagement Program Manager is responsible for cultivating strong, collaborative relationships with behavioral… more