- GovCIO (Boston, MA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting ... USD $70,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6891/ service - desk - administrator /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6891_… more
- Ameresco (Framingham, MA)
- …for our customers. Position Overview: Ameresco has a new opportunity to for a Front Desk Administrator to join our team! In this role you will provide ... to net zero in the global energy transition. We are a trusted, full- service partner to public sector and government entities, K-12 schools, higher education,… more
- The MITRE Corporation (Bedford, MA)
- …Role & Responsibilities: + Incident and Request Management: Handle and resolve escalated service desk tickets, ensuring timely resolution of technical issues and ... and follow-up until resolution. + Monitoring and Reporting: Monitor system performance, service desk metrics, and ticket trends, providing regular reports to… more
- Boston University (Boston, MA)
- **SYSTEMS ADMINISTRATOR II, IS&T Systems Operations** **Job Description** **SYSTEMS ADMINISTRATOR II, IS&T Systems Operations** **Category** Charles River Campus ... and inclusive community. You will join as a Systems Administrator II where you will support a broad range...+ Serve as Level-2 technical support for the Help Desk . Support incident and problem management activities. + Provide… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT ... administrator disciplines. + Configure, monitor, and maintain AIX OS...tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix… more
- State of Massachusetts (Boston, MA)
- …skills and talents to serve our citizens. *_About the Role:_* The*Software Administrator and User Support Specialist*(Program Coordinator I) position assists the DOL ... production support mailbox and/or other technical help portals utilizing a customer service approach. * Participate in and learn DOL's Software Development Lifecycle… more
- Vitra Health (Braintree, MA)
- …service delivery. + Serve as a liaison between Functional department leaders & IT Service Desk team. + Leverage clinical knowledge and work with Leadership to ... That is why we are looking for an IT Administrator to join our team. This position will be...and analysis of work processes. + Ensures all Help Desk tickets are entered, and customer service … more
- State of Massachusetts (Boston, MA)
- … to the college community. * Support and manage software license servers and Service Desk operations, contributing to smooth delivery of technology services. * ... Active Directory, Azure/ Entra ID and Office 365 * Prior experience with service desk software. *Preferred Qualifications:* * Experience in Higher Education *… more
- VCA Animal Hospitals (Northboro, MA)
- …Client Service Professional to join our leadership team as Client Service Supervisor. Under direction from the Hospital Manager/ Administrator , the Client ... Client Service Supervisor We are seeking a highly experienced...development and delivery of employee evaluations for the front desk with hospital manager. * Assist in the development,… more
- Main Street Bank (Marlborough, MA)
- …and transaction processing. + Adapts to various roles, including operating a Customer Service desk , lobby window, or drive-up services, as needed. + Maintains ... Time Salary Range $21.50 - $23.00 Hourly Job Category Customer Service Description Title:Personal Banker I FLSA Status:Non-Exempt Employment Status:Full Time, Part… more
- Beth Israel Lahey Health (Milton, MA)
- …in addition to payroll submission. This role provides coordination of the front desk functions of the Center for Specialty Care to include management of provider ... visitors in an outpatient center and provides excellent customer service through clear communication. Responsibilities include patient scheduling, registration and… more