- Conduent (DE)
- …part of a culture where individuality is noticed and valued every day. **Remote - Bilingual Spanish Call Center Customer Service Representative ** ... understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring… more
- Cognizant (Dover, DE)
- …modern technologies to support a wide variety of industries. The ** Bilingual Spanish ** **Customer Service Representative** contributes to Cognizant's Contact ... School Diploma or equivalent is required + Must be Bilingual in Spanish /English + At least 2...least 2 years of Customer Service experience + Previous call center experience is preferred but not… more
- Bank of America (Newark, DE)
- Credit Assistance Specialist I - Bilingual Spanish , Newark, DE Newark, Delaware **Job Description:** At Bank of America, we are guided by a common purpose to ... think critically and use sound judgment in decision making + Bilingual Spanish required **Training (mandatory attendance/8weeks)** : Monday-Friday: 8:00am-5:00pm… more
- Humana (Dover, DE)
- …of their customers? Come be a part of Humana's Member Calls Organization! Our Call Center Representatives have a passion for assisting people with their ... questions about their health benefits. **This is a high-volume call center setting which can be stressful...in any of the specified states.** + **Must be Bilingual in Spanish (see Language Proficiency Testing… more
- Travelers Insurance Company (Dover, DE)
- …inbound and outbound calls in both Spanish and English, in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ... select their ideal insurance carrier and coverages in both Spanish and English. You will learn to make recommendations...from an accredited four-year college or university. + Prior call center and sales experience. + Personal… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... fluent English and Spanish speaker + Possess strong written and verbal communication...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- CenterWell (Dover, DE)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... Technician Certification** + Ability to speak both English and Spanish fluently **(see Language Proficiency Testing below)** + Excellent...in mail order and/or retail pharmacy setting + Previous call center experience in a pharmacy setting… more
- Cardinal Health (Dover, DE)
- …in both English and Spanish languages + Customer service experience in a call center environment is desirable + Basic knowledge of, or ability to learn ... with the highest degree of courtesy & professionalism, with the goal of one- call resolution & patient retention. + Maintains a working knowledge of all company… more
- Cardinal Health (Dover, DE)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...Diploma, GED or equivalent work experience + Fluency in Spanish required + 1-3 years in related field preferred… more
- The Hartford (DE)
- …QUALIFICATIONS: + 2 + years of recent sales experience required. + Current/prior call center experience required. + Comfort with negotiation and overcoming ... guides all our actions, placing the customer at the center of everything we do. Our team fosters open...full attention. A distraction free environment is essential. + Spanish -English Bilingual skill set and fluency a… more
- The Hartford (DE)
- …requiring your full attention. A distraction free environment is essential + Bilingual Spanish -English skillset is a plus. Compensation The listed annualized ... Our customer-centric approach guides all our actions, placing the customer at the center of everything we do. Our team fosters open communication and thrives in… more
- Cardinal Health (Dover, DE)
- …analyzing and reviewing customer contact quality. **Responsibilities:** + Proficiently transcribe call center records for quality purposes. + Conduct quality ... related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified...time management and prioritization skills considered an asset. + Bilingual Spanish would be an asset. **What… more
- Evolent (Dover, DE)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Ability to travel as needed (% depends on market) + Bilingual in English and Spanish (Preferred) **Technical Requirements:** We require that all employees have… more