- Teleperformance USA (DE)
- …pinnacle of the company? At TP, the sky is the limit!** **Purpose** **The Client Solutions Account Manager will oversee the execution and implementation of ... **Category :** ** Client Operations** **About TP** **TP is a global,...making that happen.** **Did you know that our Chief Client Officer started her career at TP as an… more
- PNC (Wilmington, DE)
- …experience in every interaction.Delivers Financial Wellness by proactively suggesting tailored solutions aligned with client needs. + Leverages client ... by the business.Ensures execution of team processes, such as pre- call planning, post- call debriefs and relationship reviews....leadership inside and outside of the branch as a Center of Influence (COI). Own the client … more
- City National Bank (Wilmington, DE)
- …of mortgage servicing experience in a senior capacity * 5 years of Call center experience or of experience handling complaints, escalations, requests verbally ... small size and broad scope allow us to customize solutions tailored to clients' specific needs to encompass all...in developing a business plan and delivering against a client service model * Be on call … more
- Oracle (Dover, DE)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...both verbal and written communication mediums. + Experience taking on- call shifts and ability to respond to critical events… more
- PNC (Middletown, DE)
- …a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being. Leads effective ... have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail organization, you will be based in Middletown,… more
- Oracle (Dover, DE)
- …enterprise servers and cabling infrastructure. + Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + Rack ... and stack of data center equipment, including but not limited to servers, networking...after shift to the next team member(s). + Provide on- call emergency support at pre-determined times. + Participate and… more
- CTG (Millsboro, DE)
- _Are you ready to join a growing team?_ **CTG is seeking to fill a Data Center Analyst I opening for our client in Millsboro, DE.** **Location:** Millsboro, DE ... **Duration:** 18-months **Overview:** Support data center operations through installation, configuration, and maintenance of hardware...at varying technical levels. + Provide evening and 24x7 on- call support as scheduled. + Adhere to company risk,… more
- Oracle (Dover, DE)
- …for your site. + Procurement and Inventory: Receive, track, and ship data center equipment as needed. + Work collaboratively with partner and cross-functional teams ... within your data center . + Provide technical guidance to vendors and foster...Strong verbal and written communication skills. + Experience assisting on- call technicians and ability to respond to critical events… more
- M&T Bank (Wilmington, DE)
- …years' experience in financial services industry Ability to work under time constraints Call Center Supervisory Experience Knowledge of Bank systems Knowledge of ... **Overview:** Provides internal and external client support as the manager of the Premier...results. The position works with some uncertainty with discretionary solutions , possessing low to moderate risk to the organization.… more
- Oracle (Dover, DE)
- **Job Description** **Oracle Cloud Infrastructure** **Schedule to cover 24/7 data center operations.** Oracle Cloud Infrastructure (OCI) has an excellent opportunity ... management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. +… more
- Oracle (Dover, DE)
- …management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. + ... testing of cables, Cooling and Electrical systems concepts inside the data center We will ensure that individuals with disabilities are provided reasonable… more
- Casella Waste Systems Inc. (New Castle, DE)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent...and services as well as in customer service and client relationship management\. Able to effectively manage call… more
- Bank of America (Newark, DE)
- …may be required to meet the workplace excellence policy. **Responsibilities:** + Identifies client needs and recommends solutions when fraud has been identified ... impact a client 's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions … more
- Conduent (DE)
- …and technologies. + A focused multitasker who thrives in a structured, high-volume call center environment. **Required Qualifications:** + Must be at least 18 ... Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over...equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience. + Complete… more
- Oracle (Dover, DE)
- …worldwide. We design and operate resilient, scalable, and privacy-aware physical security solutions in close partnership with Real Estate & Facilities, Oracle Cloud ... Infrastructure, Data Center Engineering, Legal/Privacy, Procurement, and Regional Security Operations. **Responsibilities** + Daily Responsibilities + Lead incident… more
- Public Consulting Group (Dover, DE)
- …or corporate environment required; Experience with MS Office suite required; Application, Call Center / Client Service Experience strongly desired. **Working ... Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human… more
- Oracle (Dover, DE)
- …unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence. As a Senior Principal Site Reliability DevOps ... do + Own the full service lifecycle: design, implementation, deployment, on- call , and continuous improvement-maintaining high code and reliability standards. +… more
- Oracle (Dover, DE)
- …unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence! Our products and services enable US Federal ... by all levels! As a part of the Federal Client Operations Team, you will manage and maintain multiple...as needed and allowed by local regulations to support on- call * Experience with Kubernetes as a service and… more
- Evolent (Dover, DE)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... will be working directly with one of Evolent's largest client and leading a group of individuals who oversee...broad-based Health Plan experience + Ability to find creative solutions in an ever-changing and growing environment + Demonstrated… more
- PNC (DE)
- …across our Consumer and SMB Card portfolio. You will own digital, branch and call center experiences that deepen customer engagement, including Credit Card Spend ... understand and influence end to end architecture, data flows and technology solutions to enable Product Vision; understand current vs. target state architecture and… more