- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …well as reinforces quality and customer service standards + Oversees functions of Customer Contact Center to include assigning staff shifts and schedules ... and most effective, efficient use of Contact Center Triage Consultants + Possesses strong customer ...experience in supervisory or leadership position in a call/ contact center . Minimum of 3 years full-time… more
- SCRAM Systems (Dover, DE)
- …, with at least 4 years in a leadership role focused on contact center solutions or SaaS. * Experience with platforms like Genesys, NICE inContact, Five9, ... Summary: We are seeking an experienced, results-driven Director of Contact Center Sales to lead and scale...at client organizations. * Collaborate with Marketing, Product, and Customer Success to refine value propositions and enhance the… more
- OneMain Financial (Wilmington, DE)
- …best practices in contact center technology, omnichannel communication, and customer experience . + Build, mentor, and lead a high-performing team of ... for a unified platform that enables seamless omnichannel communication across all customer touchpoints, including contact center and branch interactions.… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...+ 8 -- 15 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- Conduent (DE)
- …culture where individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier 1** **For ... Iowa Medicaid Program recipients and affiliates. + Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service… more
- Conduent (DE)
- …is noticed and valued every day. **Remote - Bilingual Spanish Call Center Customer Service Representative ** **$17.00/ Hourly** **Paid Training** **Equipment ... related to the NJ Family Care Program + Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.… more
- Cardinal Health (Dover, DE)
- …ensuring cross functional partners are aligned + Logistics and Supply Chain knowledge and experience is preferred + Brings a customer service mindset to their ... our Sales and Marketing teams to drive efficient and positive customer -facing interactions. This includes several critical processes that are highly cross-functional… more
- Signet Jewelers (Newark, DE)
- …& Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry design ... & Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry design… more
- Signet Jewelers (Newark, DE)
- …& Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry design ... careers page! J oin our Field Design & Service Center Team! Whether you are just starting your career...ground up, this will entail full administrative responsibilities, including customer service, interacting with both our stores and customers,… more
- Surgery Care Affiliates (Dover, DE)
- …other government contracts and guidelines and workmen's compensation fee schedule. + Contact the patient and communicate the center financial policy ... accurate verification and eligibility. This step may require direct contact with the physician office and/or the patient. +...+ High School Diploma or GED required + Strong customer service experience required + A/R, billing,… more
- Meta (Dover, DE)
- …(DEC) organization to direct contracting across the full E2E project lifecycle of data center campuses in North America. There has never been a more exciting time to ... of industry leaders! **Required Skills:** Lead Contracts Manager - Data Center Design, Engineering & Construction Responsibilities: 1. Direct the overall contract… more
- Signet Jewelers (Newark, DE)
- …and holidays * A positive, customer -focused approach in delivering an exceptional customer experience * Strong communication and relational skills We put our ... celebrate the special moments in their lives * Strong customer service, sales, retail and/or jewelry experience ...applicant's interest in joining our team, we can only contact those selected for further consideration. Don't forget, we… more
- Signet Jewelers (Rehoboth Beach, DE)
- …holidays* A positive, customer -focused approach in delivering an exceptional customer experience * Strong communication and relational skillsWe put our People ... to help our customers celebrate the special moments in their lives* Strong customer service, sales, retail and/or jewelry experience * Flexible availability to… more
- Nordstrom (Newark, DE)
- …team member enjoys working in a fast-paced, high-energy environment. You'll make the customer experience quick, easy and fun while helping customers uncover the ... Sales and Cashier: + Create a smooth fitting room experience by greeting customers and taking them to their...all technologies used in the store environment + Defuse customer situations and provide resolutions in a timely and… more
- Fresenius Medical Center (Smyrna, DE)
- …procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement ... meet the practice requirements in the state in which he or she is employed. ** EXPERIENCE AND REQUIRED SKILLS** **:** + 0 - 1 year's related experience .… more
- Otsuka America Pharmaceutical Inc. (Wilmington, DE)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Evolent (Dover, DE)
- …years in a customer service role, in a healthcare setting is required. + Call Center Experience : At least 1 year in a call center environment, managing ... Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make...Be Doing:** + Serve as the first point of contact for our members and healthcare providers, assisting with… more
- Amazon (Wilmington, DE)
- …for development and operations. You will serve as a liaison between Fulfillment Center Operations (our customer ), product design and development engineers. This ... Successful candidates are natural self-starters who have prior engineering experience in the integrated automation project life cycle, including development,… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll...creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer … more
- Highmark Health (Dover, DE)
- …and/or in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures ... Diploma or GED **Substitutions** + None **Preferred** + None ** EXPERIENCE ** **Required** + 6 months of Customer ...in a customer facing role **Preferred** + Customer Service in a call- center environment +… more