- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- TD Bank (Wilmington, DE)
- …**Job Description:** The Financial Crime Risk Management (FCRM) BSA/AML Risk Assessment Quality Assurance (QA) Senior Analyst is responsible for the execution ... the standards set forth by the Head of FCRM Quality Assurance . To be successful in this...for service and productivity + Provides high quality service and advice to key business… more
- Cardinal Health (Dover, DE)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- TTEC (Dover, DE)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Dover, DE)
- …collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may ... data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire… more
- Pearson (Dover, DE)
- …: Contribute to periodic audits of data within business systems/platforms. + **Data Quality Assurance ** : Work with the Analytics organization to ensure data ... with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. +...with SQL, Python, or Java Script + Experience with Quality Assurance Platforms/ CalabrioOne a plus +… more
- Fujifilm (Dover, DE)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist ... in driving all aspects of customer support related issues, and problems, requiring escalation or...of progressive experience as a Technical, Systems, Software or Quality Assurance Engineer in Medical IT and/or… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …with end users to provide assistance and guidance + Support with knowledge management, quality assurance , reporting insights, as needed + Attains a minimum of ... in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket… more
- Walmart (Georgetown, DE)
- …to compliance. -Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are ... responsibilities Models enforces and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer … more
- Exelon (Newark, DE)
- …of these prices. (20%) + Partners with leads across departments to uphold quality assurance and provides recommendations in the review/referencing of a wide ... of bachelor's degree, 6 - 10 years of relevant analytical and customer service experience is required. + Proficiency in word processing, spreadsheet development,… more
- System One (Dover, DE)
- …visualizations of data + Adhere to departmental processes and guidelines, standards and quality assurance routines + Connect key insights to business outcomes ... sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an… more
- TD Bank (Wilmington, DE)
- …as a member of the team, supports a positive work environment that promotes service to the business, quality , innovation, and teamwork and ensures timely ... of AML and ATF laws. The Financial Crimes Risk Management (FCRM) Know Your Customer (KYC) Program Team is responsible for the establishment and ongoing oversight of… more
- Robert Half Legal (Wilmington, DE)
- …and maintain supplies such as paper and toner for office machinery. * Conduct quality assurance checks on completed work to ensure high standards. * Communicate ... in office services, preferably within a legal, banking, or corporate setting. * Strong customer service skills with the ability to build and maintain effective… more
- CVS Health (Wilmington, DE)
- …you will deepen your understanding of patient safety and error prevention, quality assurance drug utilization review (DUR), pharmacy professional standards such ... prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively...health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await… more
- Cushman & Wakefield (Dover, DE)
- …roles and responsibilities with partners * Establish governance program/process and data quality assurance reporting for global consistency of portfolio space ... the CAFM system to further enhance the availability and quality of spatial and occupancy data * Recommend process...architectural and engineering drawings, concepts & design * Excellent customer service and interpersonal relationship skills *… more
- Army National Guard Units (Dagsboro, DE)
- …progress and completed work meets established standards by implementation of a Quality Control and Assurance program within the organization. Ensures equipment ... Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a SURFACE MAINTENANCE MECHANIC SUPERVISOR, Position… more
- CBRE (Middletown, DE)
- …business continuity, and other related procedures. *Responsible for facility inspections for quality assurance on a periodic basis. Ensure facility procedures ... all operational needs for a $7m+ maintenance revenue, single customer account within GWS Local. An Account Director is...working in partnership with all stakeholders to ensure exceptional service is delivered and maintained at all times. **What… more
- Option Care Health (Newark, DE)
- … customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. + Basic ... without incompatibilities, stable, and appropriately stored. Adheres to appropriate safety and quality assurance practices. Prepares labels that conform to the… more
- Bowman (Dover, DE)
- …and processes to ensure effective execution. Review work produced by staff for quality assurance . + Provide oversight and direction of department or business ... to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients. **Purpose** Work closely with the firm Principals to… more
- University of Delaware (Newark, DE)
- …contractors. + Project planning skills. + Ability to coordinate quality assurance programs. + Ability to resolve customer complaints and concerns. Notice ... direction of the Associate Director, the Structural Manager oversees all structural service operations and manages the daily activities of a multi-trade workforce… more