- Datavant (Dover, DE)
- … experience programs. **Qualifications:** + 10+ years of experience in End User Services , IT Service Delivery, Desktop Operations, or similar technical ... + Provide strategic leadership and operational oversight for all end - user services functions, including desktop operations, onsite support, service … more
- Capital One (Dover, DE)
- Director , Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... provides actionable insights. We are looking for an experienced and strategic Director of Marketing Technology (MarTech) to lead this critical function. **The Role**… more
- Highmark Health (Dover, DE)
- …and other staff members. Promotes the proliferation of a data driven organization in end - user processes and the integration of applications; as well as the ... driving the organization to a data-driven operating approach. + Accountable for service level agreements and expectations with end -users and external… more
- Cengage Group (Wilmington, DE)
- …the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Ankura (DE)
- …LLC is an independent global expert services and advisory firm that delivers services and end -to- end solutions to help clients at critical inflection ... variety of industries, ranging from consumer goods to financial services , and have been involved in some of the...Role Overview The Trust and Mass Torts Senior Managing Director role is an executive level position that sells,… more
- TEKsystems (Wilmington, DE)
- …IT services , including applications, infrastructure, cybersecurity, data platforms, and end - user technologies. * Lead and mentor technical managers and staff ... technical teams by knowing the work they do. The Director serves as the technology leader for the Department...position reports administratively to the DTI Chief of Partner Services and takes day-to-day direction from the Deputy Secretary… more
- Oracle (Dover, DE)
- …+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels, considering end user , service rep, service ... the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX ...lead a high-performing product team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services , and Customer… more
- MSys Inc. (Wilmington, DE)
- …IT services , including applications, infrastructure, cybersecurity, data platforms, and end - user technologies. + Lead and mentor technical managers and staff ... + Application support and development + Infrastructure and cloud services + Cybersecurity and risk management + Change, release,...platforms and integrations + Cybersecurity and operational resilience + End -to- end IT service delivery +… more
- Oracle (Dover, DE)
- …the customer experience across all support functions, which includes major incidents, end - user experience, release management, and system upgrades. + Handle ... **Job Description** Oracle Health Government Services seeks a skilled Customer Support Lead to...+ Detailed oriented, process driven methodology to deliver optimal end - user experience. + Effective team leadership, coaching,… more
- Oracle (Dover, DE)
- …counter-surveillance solutions for a complex and global security environment. Reporting to the Director , Physical Security Products & Services , you will lead the ... closely with security operations, engineering, data center operations, and end - user groups. **Responsibilities** **Product & Program Ownership** +… more
- Verint Systems, Inc. (Dover, DE)
- …IT team and their Integrators to ensure long-term success for both the End -Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical ... methodology and by coordinating FSS resources in Sales, Professional Services , Product House and Support. **Principal Duties and Essential Responsibilities:**… more
- Teradata (Dover, DE)
- …of the future, today. The Teradata Vantage architecture is cloud native, delivered as-a- service , and built on an open ecosystem. These design features make Vantage ... (EPM) solutions, specifically focusing on Enterprise Planning and Budgeting Cloud Service (EPBCS) and Enterprise Data Management Cloud Service (EDMCS).… more
- Fox Rothschild LLP (Wilmington, DE)
- …to non-technical audiences. + Data Management and Analysis + Train and support end -users in data literacy, dashboard usage and self- service analytics. + Deliver ... Data Strategy and Leadership + In conjunction with the Director of Data Analytics and Strategy, develop and execute...analytics roadmap, aligning with strategic business objectives and client service standards. + Lead, mentor and grow a team… more
- Lumen (Dover, DE)
- …full customer lifecycle for Voice, UCC, CCS, SaaS, and CaaS services , including business development, sales, upselling, cross-selling, migration, and retention. This ... systems, addressing integration challenges, data security, network readiness, and user training. + Accretive Sales: Contribute to revenue growth through… more
- Sprinklr (DE)
- …in a fast-paced work environment with frequent interruptions + Solicit and respond to internal user questions and feedback in a Service Desk + Assist in T&E KPI ... identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services , genetic information, or any other… more