- Oracle (Dover, DE)
- … Success initiatives and inform continuous improvement. + Present clear, actionable insights and recommendations to Customer Success leadership and other ... driving our customers' engagement, satisfaction, and long-term success . As an Insights Analyst, you will analyze customer behaviors and business trends,… more
- NTT America, Inc. (Dover, DE)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager** is a skilled individual contributor ... Senior CSM plays a vital role in supporting senior team members, executing customer success...Contribute to the company's overall business strategy by providing customer insights and feedback that inform product… more
- Ryder System (Dover, DE)
- …deliver insights that will have a higher impact. + Provide analytics and customer and experience insights down to the branch and unit level. **Additional ... or more in experience in transportation/logistics industry a plus., Preferred + Customer experience insights methods, analytics, tools, and practices. Advanced,… more
- AAA Mid Atlantic (Wilmington, DE)
- AAA Club Alliance is currently seeking a Director of Digital Analytics & Insights in Wilmington, DE, Worthington, OH, or Cincinnati, OH. The Digital Analytics & ... Insights Director is responsible for driving strategic and operational...Marketing Technology stack, ensuring that data is available for customer segmentation, omni-channel personalization, reporting, and other needs. +… more
- PNC (Wilmington, DE)
- …and have an opportunity to contribute to the company's success . As a Senior Data Scientist within PNC's Marketing & Customer Analytics organization, you will ... Senior Data Scientist to join our Marketing and Customer Analytics Modeling team. This role focuses on developing...relevance for modeling. * Present analytical findings and actionable insights to senior -level executives in a clear,… more
- Capital One (Dover, DE)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer ...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- Wolters Kluwer (Wilmington, DE)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- JPMorgan Chase (Wilmington, DE)
- …complex business problems and drive value. Present findings and recommendations to senior leadership, translating complex data insights into actionable business ... business problems and drive value. + Present findings and recommendations to senior leadership, translating complex data insights into actionable business… more
- Coinbase (Dover, DE)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Oracle (Dover, DE)
- …The role partners closely with Product, Engineering, Sales, Marketing, Finance, and Customer Success to inform roadmap and investment decisions, accelerate ... compute and AI infrastructure for mission-critical workloads. We are seeking a Senior Director (M5) to lead the Outbound Product Management organization for OCI's… more
- Sprinklr (DE)
- …capability. + Very strong drive, dedication, and work ethic with a strong focus on customer success . + Ability to thrive in a fast-paced environment with a ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver...unify data, break down silos, and act on real-time insights . Today, 1,900+ enterprises and 60% of the Fortune… more
- CenterWell (Dover, DE)
- …partners to prioritize features that drive value. + Value Creation: Translate customer insights and business needs into requirements, ensuring measurable ... caring community and help us put health first** The Senior Product Owner - Clinical Referral and Specialty Care...with multiple stakeholder groups. + Expertise in Voice of Customer methodologies and translating insights into tangible… more
- Oracle (Dover, DE)
- …frameworks (eg, HIPAA, HITRUST). + Partner with field engineering, implementation, and customer success teams to ensure frictionless deployment, integration, and ... customer requirements, regulatory constraints, and innovation opportunities to senior product and engineering leadership. 2. Advanced GenAI & LLM Innovation… more
- Otsuka America Pharmaceutical Inc. (Dover, DE)
- **Job Summary** ** Senior Manager, Digital Content and Social Strategy** Position Overview The Senior Manager, Digital Content & Social Strategy is responsible ... serve. Reporting to the Director of Corporate Brand and Reputation, the Senior Manager leads corporate website governance, social media strategy, analytics, digital… more
- JPMorgan Chase (Wilmington, DE)
- …improve customer experiences + Analyze market trends, competitor offerings, and customer insights to inform product strategy and identify opportunities + ... focus on supporting the delivery of acquisition and onboarding solutions to enhance customer experiences. As a Senior Product Associate on the Cobrand… more
- Oracle (Dover, DE)
- …leadership, providing updates on vendor-related initiatives. Present vendor performance insights , risks, and strategic recommendations to senior management. ... join our Data Center Infrastructure Delivery team as the Senior Director of Low-Voltage Vendor Management. This role is...have a direct impact on the efficiency, quality, and success of low-voltage installations across global data center projects.… more
- Oracle (Dover, DE)
- …Confidence. You will also build trusted relationships across the org - Sales, Customer Success , Support, Product and Engineering. In addition, you will capture ... in NetSuite products and services to reduce churn, enhance ARR and enable Customer Success . * Applied Industry-specific knowledge and expertise in Manufacturing,… more
- Capital One (Dover, DE)
- Senior Manager, Product Manager: Capital One Shopping (Remote-Eligible) We are looking for a Product Manager to join our growing team in Capital One Shopping. If you ... data to tell a story, form a hypothesis and define metrics to identify the success of product initiatives - this is the role for you! Product Management at Capital… more
- JPMorgan Chase (Wilmington, DE)
- …financial outcome? You have found the right team! As a Quantitative Analytics Associate Senior , in the Collections and Recovery team, you will play a key role ... data science and machine learning disciplines to understand and predict customer and industry behavior, set quantifiable goals, identify opportunities and implement… more
- Teradata (Dover, DE)
- …global, cross-functional teams + Data-informed mindset: comfortable using performance insights to improve content effectiveness + Customer -centric approach: ... major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise....the enterprise. **What You'll Do** We are seeking a Senior Manager, Content & Creative to serve as the… more