- SHI (Columbus, OH)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Columbus, OH)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Columbus, OH)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Cleo (Columbus, OH)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Cengage Group (Columbus, OH)
- …. **We believe in the power and joy of learning** The Ready To Hire Customer Success Manager participates and will work to develop, manage and ... + Two or Four-year college degree desired + 2-4 years professional business-to-business sales/ customer success experience + Should be a great teammate with… more
- PagerDuty (Columbus, OH)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The Principal Customer Success Manager is aligned at the customers' key ... and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can… more
- Wolters Kluwer (Columbus, OH)
- **Project Manager ( Customer Success Specialist) - Remote R0037213** **Job Description Summary:** The Customer Success Specialist - Project Manager ... Services for enterprise customers. In this capacity, the Project Manager will be the main contact for the ...Manager will be the main contact for the customer and internal partners during onboarding. They are responsible… more
- Trellix (Columbus, OH)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added DESCRIPTION The Product Manager , Customer Success position is ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- iCIMS (Columbus, OH)
- …5+ years of prior experience in a customer facing role with accountability for customer success and renewals in a SaaS environment or experience in a talent ... tools including Gainsight, you'll build and continually update mutual success plans, aligning customer goals with an...and continually update mutual success plans, aligning customer goals with an effective talent acquisition strategy. With… more
- Cengage Group (Columbus, OH)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... indicators, tools and analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement in process design… more
- Lumen (Columbus, OH)
- …valuable feedback to improve the company's offerings. The role reports directly to the manager of Customer Success and is considered an individual ... world and shape the future. **The Role** As a Customer Success Advocate I you will play...and empower customers to self serve + Leverage and manager overall customer metrics, which include … more
- Lumen (Columbus, OH)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- Verint Systems, Inc. (Columbus, OH)
- …Reporting, Dashboards, adhoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Aaron's Inc (Columbus, OH)
- …and assume a wide variety of job functions at the direction of the General Manager . **Skills for Success ** Customer Account Managers can connect and relate ... ** Customer Account Managers** Aaron's Customer Account Managers drive the success ...company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence… more
- Marriott (Columbus, OH)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and Loyalty Organizations. This role will collaborate with business… more
- JPMorgan Chase (Columbus, OH)
- Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics. You enjoy shaping the future ... high-quality products that resonate with clients. As a Product Manager in Business Banking, you are an integral part...are responsible for acting as the voice of the customer and developing profitable products that provide customer… more
- Ross Stores, Inc. (Columbus, OH)
- …largest off\-price retailer with over 2,000 stores, and a strong track record of success and growth\. Our focus has always been bringing our customers a constant ... As part of our team, you will experience: + ** Success \.** Our winning team pursues excellence while learning and...and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates… more
- Tractor Supply Company (Dublin, OH)
- …Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and ... Store Manager **Overall Job Summary** The Manager ...team members. + Delivering on our promise of Legendary Customer Service through GURA: + Greet the Customer… more
- EDB (Columbus, OH)
- …The CX Portfolio and Program Manager will be responsible for customer success data strategy and integrity, reporting and monitoring business performance ... Postgres everywhere. Join us! **Professional Services Portfolio and Program Manager ** **Job Summary** Enterprise DB is seeking a highly...and optimizing operations and processes within the Customer Success team to drive efficiency and… more
- Wolters Kluwer (Columbus, OH)
- …the Lead Product Manager will also be responsible for the commercial success of the new product solutions after launch. The role will work with Product ... The Lead Product Manager will be responsible for making recommendations for...launch those products. By analyzing global market trends and customer needs, and by identifying appropriate content from across… more