- Red River (Albany, NY)
- …management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required ... subject matter expertise onsite with the customer . The customer will direct their day-to-day...services based on equipment purchases. + Build and maintain service credits for residency services that will enable customers… more
- Red River (Albany, NY)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- MVP Health Care (Schenectady, NY)
- …with behavioral health network providers and facilities around clinical determinations, policy interpretation, sharing of leading indicator and quality data. ... in collaboration with other senior leaders to promote appropriate care quality , service utilization, medication utilization and adherence, care management,… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports customer to ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Walgreens (Rensselaer, NY)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Highmark Health (Albany, NY)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- Humana (Albany, NY)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- GE Aerospace (Schenectady, NY)
- …analysis investigations, and more + Impacts the team's ability to achieve service , quality , and timeliness of objectives + Demonstrates specialized depth ... our pride and purpose that affects the lives of millions around the world! The Quality Team Leader for Nacelles & Non-Destructive Evalution will lead a team of … more
- KeyBank (Albany, NY)
- …with the RM as appropriate + Identify process improvements to continuously enhance client service and documentation quality + Coach and mentor others on the ... other KeyBank lines of business as required by credit policy , including compliance with credit policy , internal...appropriate + Identify process improvements to continuously enhance client service and documentation quality + Train and… more
- New York Power Authority (Albany, NY)
- …cross/up and repeat sales opportunities. Resolves problems and ensures customers receive high quality customer service and develops client retention and ... USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer service to provide compelling products, value propositions and… more
- ThermoFisher Scientific (Albany, NY)
- …communication, collaboration/building, time management, organizational, problem solving, conflict management and customer service skills + Proven ability to fix ... you will do:** + As the primary regional field service engineer, ensure customer needs are met...Make yourself available to train and mentor new field service engineers + Provide feedback to product quality… more
- Aaron's Inc (Troy, NY)
- …up to 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + ... ** Customer Accounts Advisor** The salary range for this...by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned +… more
- Aaron's Inc (Schenectady, NY)
- …up to 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + ... is also eligible for incentive pay based on performance.** ** Customer Accounts Advisor** Aaron's Customer Account Advisors...by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned +… more
- Bridgestone Americas (Troy, NY)
- … tasks as required. Pay Range: $16.28 - $24.36 **Responsibilities** **Hybrid** **Role** + Customer service , sales, customer issue resolution- 75%. + Basic ... your future. We believe people can only provide superior service and quality to others when they...Diploma or equivalent. + Valid automobile driver's license. + Customer service and career growth mindset. +… more
- Philips (Albany, NY)
- …and maintain equipment at customer sites. **Your role:** + Provide exceptional customer service by adhering to customer entitlements, setting clear ... arrival times to address and resolve customer needs. Understand the customer 's business and competitive environment; generate service revenue. + Actively… more
- Cummins Inc. (Albany, NY)
- …power generation or engine products High Voltage/ Low Voltage experience (optional) Customer service experience **QUALIFICATIONS** onsite tech at local transit - ... repairs and rebuilds on engine products in the field. + Develop productive customer relations and ensures prompt and efficient attention to customer needs.… more
- Monro Muffler/Brake (Rensselaer, NY)
- …and establishing facts to make practical decisions and recommend solutions. + Strong customer service skills + Strong verbal and written communication skills ... the same mission to bring our guests the highest quality tire and auto service in the...Test drive vehicles in accordance with Monro's Road Test policy , including consistently utilizing our dedicated test drive routes,… more
- Mavis Tires & Brakes at Discount Prices (Valatie, NY)
- …commitment to providing complete customer satisfaction and delivering the highest quality service . To be eligible for the position of Automotive Assistant ... to ensure complete customer satisfaction by delivering timely completion of high- quality vehicle repair and maintenance, Service Managers must direct the… more
- Philips (Latham, NY)
- …business within an assigned geographical area (Stanford and South Bay). The Field Service Engineer 2 will be responsible for customer relationship management ... through the effective use of technical knowledge to install, troubleshoot, service , and maintain equipment at customer sites. The Field Service Engineer 2… more
