- Wells Fargo (Irving, TX)
- …This person will build the conversational experience for our new Wells Fargo Voice Self - Service platform, using the latest AI techniques including Google ... contact center experiences + Proven use cases that include the creation of self - service voice flows including complex product and customer needs + Experience… more
- Public Storage (Plano, TX)
- …including tool use, reasoning chains, and autonomous decision-making + Experience designing conversational experiences across both voice and chat modalities + ... **Company Description** Since opening our first self -storage facility in 1972, **Public Storage** has grown to become the **largest owner and operator of self… more
- Public Storage (Plano, TX)
- …mobile, voice , agent tools), API integration patterns for GenAI service consumption and orchestration, map data flows between LLMs, vector databases, knowledge ... **Company Description** Since opening our first self -storage facility in 1972, **Public Storage** has grown...pivotal in driving innovation, scalability, and operational excellence across voice , chat, IVR, WFM, analytics, CRM, and AI/ML platforms.… more
- Molina Healthcare (Fort Worth, TX)
- …Lead pilots and proofs of concept demonstrating measurable improvements in self - service , first contact resolution (FCR), and customer satisfaction. **Operations, ... engagement ecosystem. This role oversees cloud-based technologies that power voice , video, messaging, digital identity, and contact center experiences-ensuring… more