- Sedgwick (Fort Worth, TX)
- …to Work(R) Fortune Best Workplaces in Financial Services & Insurance Workforce Analytics & Productivity Monitoring Analyst **PRIMARY PURPOSE OF THE ... candidate will be responsible for administering and supporting workforce analytics and productivity monitoring platforms, ensuring optimal configuration,… more
- Public Storage (Plano, TX)
- …driving innovation, scalability, and operational excellence across voice, chat, IVR, WFM, analytics , CRM, and AI/ML platforms. As a cross-functional leader, you will ... systems, which includes developing test plans and integrating observability and monitoring tools. + Translate business requirements into technical specifications and… more
- JPMorgan Chase (Plano, TX)
- …on project and move execution, seat management, reporting and data analytics , and ongoing Resiliency & Regulatory deliverables (Appendix 22, Divestiture Playbook, ... and automation team to boost overall team efficiency and productivity + Refine and maintain the self-service portal -...team; including training and communications as well as ongoing monitoring of the troubleshooting inbox + Manage the AWM… more