- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact ... center . You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts....in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more
- Mass Markets (Wichita, KS)
- …in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Wichita, KS)
- …pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and ... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Wichita, KS)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Wichita, KS)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... Meeting performance targets, operating efficiencies, processing improvements, people development and quality assurance . + Monitoring of individual, team and call… more
- Veterans Affairs, Veterans Health Administration (Wichita, KS)
- …updates and provides training as needed to affected employees. Coordinates quality assurance monitoring and evaluation involved with compounded sterile ... Summary The Robert J. Dole VA Medical Center is seeking a highly qualified candidate for...This includes, but is not limited to, operational processes, quality assurance , documentation, performance improvement, observation, and… more
- Amazon (Park City, KS)
- …protection, audit, investigations, law enforcement, risk management, data analytics, inventory control, quality assurance or related field or 2+ years of Amazon ... basis with our external security service providers to ensure delivery of high- quality security services and a smooth customer experience. Finally, you deliver loss… more