- iCIMS (Concord, NH)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Cleo (Concord, NH)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Ralliant (Concord, NH)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Red River (Concord, NH)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- AeroVironment (Wilmington, MA)
- …+ In conjunction with the Marketing, Flight Ops, Project Management, and Customer Support Departments, organizes and supports trade shows, flight demonstrations, ... local US Government teams + Identifies initial customers and technical /operational requirements including identifying influencers and key decision makers,...training, and customer service visits + Other duties as… more
- AeroVironment (Wilmington, MA)
- …+ In conjunction with the Marketing, Flight Ops, Project Management, and Customer Support Departments, organizes and supports trade shows, flight demonstrations, ... local US Government teams + Identifies initial customers and technical /operational requirements including identifying influencers and key decision makers,...training, and customer service visits + Other duties as… more
- Teleflex (Chelmsford, MA)
- …to all our customers from end to end. We pride ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality, Service and Value as ... Engineer 2, Manufacturing independently executes quality engineering activities that support the development and maintenance of compliant manufacturing processes.… more
- Red River (Concord, NH)
- …& external teams to meet corporate goals & initiatives + Problem solver with a customer - service oriented approach + A willingness to think outside the box to ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- AeroVironment (Wilmington, MA)
- …and evaluation criteria used in obtaining results; challenges are sometimes?unique. + Provide customer service and inter-departmental support + Analyze email ... efforts, software vetting, compliance documentation, exception monitoring, and configuration support . You will be required to manage a heavy...Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a… more
- Ally (Concord, NH)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... opportunities. Ideal candidates will have demonstrated leadership, communication, and technical skills. Programming skills a must. SQL/R/Python preferred. **The Work… more
- Parexel (Concord, NH)
- …mind to read and interpret general business periodicals, professional journals, and technical procedures + Strong interpersonal skills with the ability to establish ... campaigns for all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential opportunities and… more
- iCIMS (Concord, NH)
- …territory. Equipped with your knowledge of the iCIMS Talent Cloud, prospect research, customer success stories, and a pipeline of qualified leads, you'll have the ... support you need to achieve sales quotas. Advancement opportunities...marketing, presales, sales management, accounting, services, infosec, legal and technical groups. + Consistently achieve sales quotas for new… more
- Pearson (Concord, NH)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Hubbell Power Systems (Manchester, NH)
- …departmental objectives. + Collaborate with cross-functional teams including Sales, Operations, Accounting, Customer Service , Technical Support , and ... Customer Service Rep (RMA) - Manchester,... Customer Service Rep (RMA) - Manchester, NH Apply now...returns process is managed accurately, efficiently, and in full support of both internal and external customer … more
- Cognizant (Concord, NH)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- IBM (Lowell, MA)
- …reports and other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand. Successful candidates will ... provide technical support assistance to customers using problem...communication skills. Analytical thinking, structured problem-solving techniques. Strong positive customer service attitude with sensitivity to client… more
- IBM (Lowell, MA)
- …management, protection of data, and data governance. Successful candidates will provide technical support assistance to customers using problem determination / ... organizations. This includes recommending and implementing improvements to existing technical support tools, procedures, and processes, contributing to… more
- Oracle (Concord, NH)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Oracle (Concord, NH)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Ferguson Enterprises, LLC. (Wilmington, MA)
- …+ Maintain daily call log of customer interactions + Provide outside field service customer support on job sites + Develop and maintain relationships ... years of Technical HVAC Experience. Either in Service , Install or Technical Support ...the jobsite + Be able to provide top notch customer service + Strong proficiency with computer… more
