- Principal Financial Group (Des Moines, IA)
- **What You'll Do** As a ** Customer Experience Specialist 1** in our dental insurance contact center, you will be handling inquiries from our customers ... to be escalated for resolution. Identifies innovation solutions to improve the customer experience and identifies voice of the customer opportunities for the… more
- Principal Financial Group (Des Moines, IA)
- **What You'll Do** As a ** Customer Experience Specialist 1** in our Group Administration Contact Center, you'll be making a difference every day. Your day ... to be escalated for resolution. Identifies innovation solutions to improve the customer experience and identifies voice of the customer opportunities for the… more
- Principal Financial Group (Des Moines, IA)
- **What You'll Do** As a **BD Customer Experience Specialist I** , you'll support all needs and questions of business unit, registered representatives, and ... You Are** + Bachelor's degree in a business-related field or equivalent experience required. + Customer service, organizational and telephone skills required.… more
- Robert Half Office Team (Des Moines, IA)
- Description We are looking for a Customer Experience Specialist to join a company in Mitchellville, IA on a part time contract to hire basis. This role ... * Process cash and card payments efficiently and accurately to support customer transactions. * Manage outbound scale house operations, including assisting flat-rate… more
- TEKsystems (Des Moines, IA)
- …Our Operations division is currently seeking multiple talented, curious, and compassionate Customer Experience Advocates (CXA) that are eager to serve as ... work remote, upon meeting performance expectations A strong focus on optimizing the customer experience - our mission is to Make Health Care Better! A culture of… more
- Trellix (Des Moines, IA)
- **_Job Title:_** Customer Advocacy & Marketing Specialist **About Skyhigh Security:** Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader ... **_Role Overview:_** We're looking for a passionate and detail-oriented Customer Advocacy & Marketing Specialist to help...proactive, customer -first mindset and passion for amplifying customer voices **Nice to Have** + Experience … more
- Mom's Meals (Ankeny, IA)
- Position SummaryThe Intake Customer Care Specialist is responsible for meeting time sensitive service levels for inbound phone calls from client Case Manager ... entry portal system to create new client accounts. This Specialist uses critical thinking and time management skills, maintaining...policies and procedures + 1+ years' previous data entry experience + 2+ years' previous Customer Service… more
- Baylor Scott & White Health (Des Moines, IA)
- …and/or level **Job Description:** Baylor Scott and White Health is seeking a ** Customer Segmentation Audience Specialist ** to join our Marketing team. This role ... + ** Experience ** : Minimum of 3 years of experience in customer segmentation, audience management, or marketing data analytics + **Technical Knowledge**… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification,… more
- Sherwin-Williams (Des Moines, IA)
- …50315. This is a Full-Time job. Starting Pay: $17.50/hr or based on relevant experience . This position is essential to the success of our retail stores. Customer ... answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any … more
- Lowe's (West Des Moines, IA)
- …of their home. In Home Sales Specialist deliver a superior client experience by accurately assessing customer needs and swiftly creating a final ... locations to discuss project plans. The In Home Sales Specialist must be comfortable owning the customer ...renovations) OR face-to-face sales experience (alternative to experience as a Lowe's Sales Specialist ) DL… more
- Meta (Des Moines, IA)
- **Summary:** Meta is seeking an Administrative Specialist to join our Global Administrative Specialist program team. This role will support complex and ... This is a full time position. **Required Skills:** Administrative Specialist Responsibilities: 1. Provide remote high-volume calendaring, travel, and expense… more
- Verint Systems, Inc. (Des Moines, IA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... www.verint.com . **Overview of Job Function:** The Product Support Specialist is passionate about fixing problems and providing above...a technology discipline or related field or equivalent work experience + Minimum of 3-5 years of customer… more
- Amazon (Bondurant, IA)
- …security service providers to ensure delivery of high-quality security services and a smooth customer experience . You also act as point of contact for multiple ... as well as affiliate and retail businesses. The Security and Loss Prevention Specialist (SLP Specialist ) is a key hourly position within Amazon Operations.… more
- Zurich NA (Des Moines, IA)
- …to profitable growth by providing risk insight, information and trends to BU or customer as needed + Experience with claim reviews involving underlying carriers, ... Sr. TPA Specialist , Complex Claims 125068 Zurich Insurance is currently...have a strong background in complex coverage analysis, prior experience in a managerial role, and prior experience… more
- Cardinal Health (Des Moines, IA)
- …recommendations for addressing complex quality issues. Due a higher level of experience and knowledge, the Senior Principal Specialist mentors junior ... reviewed for quality and documented. **_Job Summary_** The Senior Principal Specialist , executes programs, policies, and procedures within the area of quality… more
- Cardinal Health (Des Moines, IA)
- …recommendations for addressing complex quality issues. Due a higher level of experience and knowledge, the Senior Principal Specialist mentors junior ... reviewed for quality and documented. **_Job Summary_** The Senior Principal Specialist , executes programs, policies, and procedures within the area of quality… more
- Iowa Department of Administrative Services (State Of Iowa, IA)
- Eligibility and Benefit Specialist Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4989401) Apply Eligibility and Benefit Specialist Salary ... the following is required for this position: Spanish Language ( Customer Service) - The ability to understand, speak, read,...of Eligibility Determinations is seeking a Eligibility and Benefit Specialist to join our team! HHS has hundreds of… more
- TTEC (Des Moines, IA)
- …performance? Do you love pinpointing areas for improvement? You'll evaluate and analyze customer interactions to improve customer experience and satisfaction ... potential has a place here with TTEC's award-winning employment experience . As a Temporary Quality Assurance Specialist ...Assurance Manager. You'll contribute to the success of the customer experience as well as the overall… more
- TTEC (Des Moines, IA)
- …performance? Do you love pinpointing areas for improvement? You'll evaluate and analyze customer interactions to improve customer experience and satisfaction ... days and ignite your career with TTEC's award-winning employment experience . As a Quality Assurance Specialist working...Assurance Manager. You'll contribute to the success of the customer experience as well as the overall… more