- Principal Financial Group (Des Moines, IA)
- **What You'll Do** As a ** Customer Experience Specialist 1** in our dental insurance contact center, you will be handling inquiries from our customers ... to be escalated for resolution. Identifies innovation solutions to improve the customer experience and identifies voice of the customer opportunities for the… more
- SolomonEdwards (Des Moines, IA)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage ... - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or...values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a… more
- Principal Financial Group (Des Moines, IA)
- **What You'll Do** We're looking for a ** Customer Experience Licensed Specialist 1** to join our Mutual Funds team! In this role, you'll serve as our primary ... and communicating next steps + Identify innovative solutions to improve the customer experience and identify voice of the customer opportunities for the… more
- Concentrix (Des Moines, IA)
- Job Title: Specialist , Customer Acquisition Job Description The Customer Acquisition Specialist is responsible for demonstrating the value and benefits ... Career Growth** " awards every year? Then a remote Customer Acquisition Specialist position at Concentrix is...a Sales Manager **YOUR QUALIFICATIONS** + 2+ years of experience working in a customer service or… more
- Trellix (Des Moines, IA)
- **_Job Title:_** Customer Advocacy & Marketing Specialist **About Skyhigh Security:** Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader ... **_Role Overview:_** We're looking for a passionate and detail-oriented Customer Advocacy & Marketing Specialist to help...proactive, customer -first mindset and passion for amplifying customer voices **Nice to Have** + Experience … more
- Robert Half Accountemps (Johnston, IA)
- …financial institution serving the agriculture and equipment sector to find their next Customer Account Specialist ! You will be part of a team that ... or in the future What You'll Do: As a Customer Account Specialist , you'll support customers with...Requirements What We're Looking For: - 1+ year of customer service experience - Excellent verbal and… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, ... both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and...Bachelor's Degree or equivalent OR 4 years of relevant experience in lieu of degree. + Experience … more
- Wells Fargo (Des Moines, IA)
- **About this role:** Wells Fargo is seeking a Customer Service Specialist for **Specialized Services and Invoicing** production team within Commercial Lending. ... questions and issues **Required Qualifications:** + 2+ years of experience in Customer Service, Financial Services or Contact Center, or equivalent demonstrated… more
- Cengage Group (Des Moines, IA)
- …please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . **What You'll Do Here:** As a Customer Success Account Specialist , you have a unique ... priorities. + Bachelor's degree preferred with proven track record of excellent customer service experience . Join our ambitious team at Cengage and be part of a… more
- The Hertz Corporation (Des Moines, IA)
- …Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional ... Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) + Prior call center and customer… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …email and web chat services, as well as back-office services. Applies skills and experience to show a focus on customer satisfaction and adherence to established ... + High School Diploma or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job Specific Skills** + Excellent … more
- Signature Aviation (Des Moines, IA)
- The Airside Experience Specialist is responsible for a variety of duties that contribute towards safely providing requested services for general aviation ... aircraft, crew and other guests. An Airside Experience Specialist routinely operates ground service equipment...supervisor/management. + Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service… more
- Bob's Discount Furniture (West Des Moines, IA)
- Job Title Retail Guest Experience Sales Specialist Job Overview Our Retail Guest Experience Sales Specialists are a driving force behind Bob's Discount ... fun, and team-oriented environment at Bob's. As a Guest Experience Sales Specialist , you'll help customers bring...+ Passion for home design and interior decor + Experience with customer relationship management tools or… more
- TEKsystems (Newton, IA)
- …referral process. Additional Skills & Qualifications MUST HAVE: 1+ years of any customer service experience (retail, restaurant are acceptable) Phone call or ... line information and other information as necessary based on customer call needs + Process orders, route calls to...Face to Face Experience with Microsoft Office Experience Level Entry… more
- Sherwin-Williams (Des Moines, IA)
- …$17.50/hr. This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine ... answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any … more
- Wilson Language Training (Des Moines, IA)
- …Framework. + Maintains close and effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as ... Literacy Specialist **Department:** Literacy Specialist **Location:** Here...Learning team and bring their depth of subject matter experience and passion for adult learning to support the… more
- Iowa Department of Administrative Services (Ankeny, IA)
- Training Specialist , MVD Learning & Development Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5105831) Apply Training Specialist , MVD ... Pinegar - ###@iowadot.us + Description + Benefits + Questions Job Description Training Specialist (TS1) - Learning & Development Motor Vehicle Division - Bureau of… more
- Cognizant (Des Moines, IA)
- …expertise in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist , partner with the customer to identify areas of opportunity to ... Solutions is currently seeking a highly skilled **Service Line Specialist - CIS** who will be a part of...Client Partner blending strategic, tactical and 'street savvy' sales experience . Are you ready to be a change-maker? At… more
- Canon USA & Affiliates (Des Moines, IA)
- …all serialized diagnostic imaging systems, parts and peripheral equipment installed at a customer location. The Installed Base Specialist will monitor and manage ... along with logical investigation and reconciliation. Performing advanced database and customer service analytics, the Installed Base Specialist will work… more
- Cardinal Health (Des Moines, IA)
- …and recommendations for addressing complex quality issues. Due a higher level of experience and knowledge, the Senior Specialist mentors junior Specialists and, ... properly reviewed for quality and documented. **_Job Summary_** The Sr. Specialist , supplier quality management executes quality programs, policies, and procedures… more